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“Family Celebration” 5 of 5 stars
Review of Shutters on the Banks

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Shutters on the Banks
405 S Virginia Dare Trail, Kill Devil Hills, NC 27948 (Formerly Colony IV by the Sea)   |  
Hotel website
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Hotel amenities
Ranked #3 of 19 hotels in Kill Devil Hills
Southern Shores, North Carolina
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Family Celebration”
5 of 5 stars Reviewed February 13, 2013

I was holding a family birthday celebration and contacted Shutters to reserve a bank of rooms for the weekend. Ms. Ottavio could not have been more accommodating, providing the tower 3rd floor oceanfront rooms, since the 4th floor was under renovation. Each family member reported having a very comfortable bed and room. As a family we were able to use the breakfast room for our "picnic" dinner on Friday night, and it was also very comfortable as well. Sandy took excellent care of all the family members making their reservations, even down to a providing an extra room for unexpected members coming in from Europe at the last minute. It was a delight working with the owner and staff at this hotel!

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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499 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (134)
Date | Rating
  • English first
  • German first
  • Any
English first
North Wilkesboro, North Carolina, United States
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed January 22, 2013

We wanted a winter get away to relax and we found this at Shutters on the Banks this past weekend. We stayed in a room on the 4th floor and listened to the ocean at night. The room was really nice and clean, our daughter was excited about the Bath and Body Works soap, shampoo and lotion, it was one of her favorites. The indoor pool and hottub was a great treat after our day trips around the outerbanks. The easy access to the beach was a highlight for me. The breaksfast had some nice selections. Thanks for a great weekend. We will recommend this place to our OBX friends and we plan to come back.

Room Tip: If you like to hear the ocean and a view of the ocean stay in the Tower rooms 4th floor.
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  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tom H, General Manager at Shutters on the Banks, responded to this review, January 23, 2013
Thank you for the wonderful review, we are glad you enjoyed your stay and we are looking forward to your return.
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Norfolk, VA
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 23, 2012

We stayed in a second floor ocean side room. The room was clean, the hotel was quiet (not many people were around in mid November), the staff was pleasant and friendly. We had what we needed, we were close to the beach and within walking distance to the Outer Banks Brewing Station! Overall, we had a nice stay. Thanks!

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tom H, General Manager at Shutters on the Banks, responded to this review, January 16, 2013
Thank you for your review. We are glad you enjoyed your stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Raleigh, NC
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 13, 2012

We didn't have a single complaint about our pleasant stay here, and would return.

Our reservation was handled without any problems by the helpful, courteous staff, and we arrived to park easily nearby a clean, comfortable room on the 3rd floor of the tower. The view from the deck was very nice. The beds were comfortable, and though the tub area of the bathroom was a little tight, everything was clean and worked fine. We were provided plenty of supplies. We didn't use the pool, but did visit, and we would have used it if so inclined. The breakfast was nice in the morning, and I checked out by phone without any issues.

Room Tip: We were able to see the water from our 3rd floor room; I don't know if we could have below that.
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  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tom H, General Manager at Shutters on the Banks, responded to this review, December 14, 2012
Thank you for your visit and your nice review nwe are very gald you enjoyed your stay, also "GO HEELS".
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NC
Top Contributor
51 reviews 51 reviews
9 hotel reviews
Reviews in 22 cities Reviews in 22 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed November 5, 2012

We enjoyed our stay at the beach and this hotel was a nice clean, cozy and affordable locations. The beach is located right over the dune and it has a nice wakway to it. The beach is a clean but narrow beach with typical rough surf which is the outer banks

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tom H, General Manager at Shutters on the Banks, responded to this review, November 9, 2012
Thank you for your review and for staying with us. I read your other OBX reviews and you definitely picked some good places to eat. We hope to see you back here.
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Cary, North Carolina
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed November 1, 2012

We booked 2 rooms for an overnight stay 2 weeks ago through hotels.com and when we called the hotel about an hour or so from the island, they did not have any record of our reservations in spite of the confirmation number from hotels.com.

To their credit (and fortune, otherwise this would be a one-star review), they managed to find us two pool-side rooms at short notice.

First the pros - the rooms were clean, the pool seems to be as advertized and reviewed by many others in this thread and the location is perfect - the beach is literally at the other end of the hotel causeway and restaurants and shops are all within walking distance.

However, this is simply a standard motel (albeit in good condition) in spite of the name and images on the site. The breakfast is the usual staple you find in chains - pastries, toast, coffee etc and the bed is adequate, nothing to rave about. You may be disappointed if you are expecting something akin to a B&B.

Good for a quick overnight halt, travelers on a budget and large families

Room Tip: If you are simply planning for an overnight halt and getting a good night's sleep, ask for a roo...
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  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tom H, General Manager at Shutters on the Banks, responded to this review, November 5, 2012
Thank you for your review. I am glad we were able to accomodate you and avoid taking your "getaway" and turning it into a "want to run away".
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Kill Devil Hills, NC, United States
Senior Contributor
31 reviews 31 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 1, 2012

This is a wonderful place to stay. Rooms are nice, clean and the staff is very friendly and helpful. Good prices and good breakfast! It is right on the beach and has a fabulous gazebo and walkway to the beach. It also has an indoor and outdoor pool and hot tub. Also centrally located. I would recommend staying here.

  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tom H, General Manager at Shutters on the Banks, responded to this review, November 5, 2012
Thanks for the review and for recommending us to others.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Shutters on the Banks

Address: 405 S Virginia Dare Trail, Kill Devil Hills, NC 27948 (Formerly Colony IV by the Sea)
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Outer Banks > Kill Devil Hills
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#2 On the Beach Hotel in Kill Devil Hills
#2 Romantic Hotel in Kill Devil Hills
#4 Family Hotel in Kill Devil Hills
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
Oceanfront location, each room is equipped with two queen beds or one king and a sleep sofa and include a refrigerator, microwave, in-room phone, TV with HBO, AM-FM radio and highspeed internet. All efficiencies are equipped with full kitchens. We also have a limited number of King Studio Suites available. ... more   less 
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Also Known As:
Shutters On The Banks Hotel Kill Devil Hills
Colony Iv
Shutters On The Banks Outer Banks, NC - Kill Devil Hills

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