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“Good Off Season Stay” 4 of 5 stars
Review of BEST WESTERN Ocean Reef Suites

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BEST WESTERN Ocean Reef Suites
2.0 of 5 Hotel   |   107 S Virginia Dare Trail, Kill Devil Hills, NC 27948   |  
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Special Offer
1,000 bonus reward points
Ranked #3 of 19 Hotels in Kill Devil Hills
Certificate of Excellence
Jersey Shore
Level Contributor
72 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
“Good Off Season Stay”
4 of 5 stars Reviewed February 21, 2013

We spent one night here on our way home from South Carolina. The suite was spacious with plenty of bedding. Two queens in the bedroom, a Murphy Bed and Sofa Bed in the living room. The balcony was good sized. The kitchen was typical for an efficiency hotel room. For some reason, the burners are always out of whack in hotels but since we didn't use it, it didn't matter. Bathroom was small but had a 2nd sink outside which would be convienent for larger groups. The TV in the living room was old style but in the bedroom, was flat screened. There were two arm chairs and a table with seating for 4. I imagine in the summer, it would be a great place for a group to stay. Didn't partake in the breakfast but it seemed a little sparse. Ice on each floor (unlike the Myrtle Beach location) was appreciated. Check in was easy and friendly. Would stay again if passing through or for a weekend. Anything longer, would rent a house instead.

Room Tip: I requested and was granted a higher floor so I could enjoy the view. Even saw a whale's spout...
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  • Stayed February 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lynda S, Front Office Manager at BEST WESTERN Ocean Reef Suites, responded to this review, October 22, 2014
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489 reviews from our community

Traveler rating
    205
    169
    62
    25
    28
See reviews for
218
166
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (110)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Mid-Michigan
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed February 15, 2013

All suites with separate bedroom(s), closets, livingroom, kitchenette, bathroom. Affordable, clean, great customer service. We stayed in a ocean front suite with a personal balcony right on the ocean and was great. Breakfast was ok and we all enjoyed our stay. We will be going back and staying at this great hotel for sure.

Room Tip: Rooms facing the ocean was definately the one for us but coming from Michigan that is what we wanted...
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  • Stayed April 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lynda S, Front Office Manager at BEST WESTERN Ocean Reef Suites, responded to this review, October 22, 2014
Thank you
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Norfolk, Virginia, United States
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed February 14, 2013

I had a terrible experience after canceling a reservation for 11/29/12 in plenty of time to receive a refund of over $200. They are associated with www.getaroom.com. After many phone conversations with Best Western and getaroom and many faxes of information to getaroom by Best Western, I did not get a refund. I would not recommend using getaroom or Best Western Ocean Reef. This should have been reconciled and shows very poor customer service by both parties.

  • Stayed November 2012, traveled with friends
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lynda S, Front Office Manager at BEST WESTERN Ocean Reef Suites, responded to this review, October 22, 2014
Thank you
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ashburn, Virginia
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed January 22, 2013

I booked through Travelocity, who royally blew mu reservation. I booked ocean front, and when I arrived, hotel staff told me Travelocity booked first floor facing concrete. The staff callled Travelocity, and tried to help out the best she could, even agreed to release our reservation if we desired. Travelocity would not agree to that, they were rude, and unwillig to remedy their error. She ended up getting us a ocean view (which is quite nice view), but we had to pay the difference, and the only thing they had were two doubles. The pro's = good quality, great service,clean rooms, great for an extended stay as the rooms are equipped with a small kitchen. Con's= rooms are dated, lots of outside noise from elevator and through the walls. This is a great area on the beach! Moral of the story, book through the hotel, the rates were the same, and the customer service is great!

Room Tip: stay away from the elevator. dune view is not ocean view. ocean view rooms on the higher floors ar...
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lynda S, Front Office Manager at BEST WESTERN Ocean Reef Suites, responded to this review, October 22, 2014
Thank you
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kill Devil Hills, North Carolina
Level Contributor
55 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed January 9, 2013 via mobile

We enjoy visiting the obx during off-season. We lived in KDH for many years and returned to Greenville ECU area. This is a excellent hotel to stay for not only the convenience of the area but ocean views! Excellent value!

  • Stayed September 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lynda S, Front Office Manager at BEST WESTERN Ocean Reef Suites, responded to this review, October 22, 2014
Thank you
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Richmond, Virginia, USA
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 6, 2013

This was my 9 stay at Ocean Reefs for the New Year's Holiday and as always the the staff made the stay event free. During the off season, the very reasonable cost of a two room suite (mine was direct ocean front) with a kitchen and separate living room is almost the same as just a room. The front desk staff and the attendent in the breakfast year have excellent customer skills. When I checked in I was selcomed back as a guest, a very nice touch.

  • Stayed January 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lynda S, Front Office Manager at BEST WESTERN Ocean Reef Suites, responded to this review, October 22, 2014
Thank you
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about BEST WESTERN Ocean Reef Suites

Address: 107 S Virginia Dare Trail, Kill Devil Hills, NC 27948
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Outer Banks > Kill Devil Hills
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Wheelchair access
Hotel Style:
#1 Romantic Hotel in Kill Devil Hills
#3 Family Hotel in Kill Devil Hills
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Ocean Reef Suites 2*
Number of rooms: 71
Reservation Options:
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Also Known As:
Best Western Ocean Reef Hotel Kill Devil Hills
Best Western Kill Devil Hills
Kill Devil Hills Best Western
BEST WESTERN Ocean Reef Suites Outer Banks, NC - Kill Devil Hills

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