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BEST WESTERN Ocean Reef Suites: Traveler Reviews

3.0 of 5
107 S Virginia Dare Trl, Kill Devil Hills, Kill Devil Hills, NC 27948
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167 reviews from our community

Traveler rating
    47
    76
    27
    11
    6
See reviews for
Families
71
 
Couples
50
 
Solo
6
 
Business
2
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Ashburn, Virginia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
“Great customer service”
4 of 5 stars Reviewed January 22, 2013

I booked through Travelocity, who royally blew mu reservation. I booked ocean front, and when I arrived, hotel staff told me Travelocity booked first floor facing concrete. The staff callled Travelocity, and tried to help out the best she could, even agreed to release our reservation if we desired. Travelocity would not agree to that, they were rude, and unwillig to remedy their error. She ended up getting us a ocean view (which is quite nice view), but we had to pay the difference, and the only thing they had were two doubles. The pro's = good quality, great service,clean rooms, great for an extended stay as the rooms are equipped with a small kitchen. Con's= rooms are dated, lots of outside noise from elevator and through the walls. This is a great area on the beach! Moral of the story, book through the hotel, the rates were the same, and the customer service is great!

Room Tip: stay away from the elevator. dune view is not ocean view. ocean view rooms on the higher floors ar...
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask vicky d about BEST WESTERN Ocean Reef Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kill Devil Hills, North Carolina
Senior Contributor
48 reviews 48 reviews
6 hotel reviews
Reviews in 15 cities Reviews in 15 cities
41 helpful votes 41 helpful votes
“Excellent Value and Customer service”
4 of 5 stars Reviewed January 9, 2013 via mobile

We enjoy visiting the obx during off-season. We lived in KDH for many years and returned to Greenville ECU area. This is a excellent hotel to stay for not only the convenience of the area but ocean views! Excellent value!

  • Stayed September 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richmond, Virginia, USA
1 review
1 helpful vote 1 helpful vote
“Best Value on the Outer Banks”
5 of 5 stars Reviewed January 6, 2013

This was my 9 stay at Ocean Reefs for the New Year's Holiday and as always the the staff made the stay event free. During the off season, the very reasonable cost of a two room suite (mine was direct ocean front) with a kitchen and separate living room is almost the same as just a room. The front desk staff and the attendent in the breakfast year have excellent customer skills. When I checked in I was selcomed back as a guest, a very nice touch.

  • Stayed January 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1

Review collected in partnership with Best Western

Ask TOM W about BEST WESTERN Ocean Reef Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Coldwater, Michigan
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
“A "must stay"”
4 of 5 stars Reviewed January 1, 2013

This was our 2nd time here. Will probably come again.

Pluses:
Quiet in off season. Don't know about the "on" season.
Right on the ocean. Nice beach.
Nice exercise room with sauna. Saunas are not common.
Large rooms. They are all suites.
Easy to get to.
Separate bedroom, living room, kitchenette, bathroom.
2 closets.
Personal balcony.
Plenty of close shopping.

Minuses:
Ran out of much of the breakfast food for a few days.
Housekeeping personnel should be issued a crevice tool and instructed in its' proper use. (Actually, this applies to most places)

That's about it. Nice place to stay and almost impossible to beat the value during the off season.

Room Tip: Ask for a free upgrade. At least I didn't get laughed at like at Super 8 a couple of weeks ago.
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask banjobillk about BEST WESTERN Ocean Reef Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney Australia
Top Contributor
205 reviews 205 reviews
42 hotel reviews
Reviews in 89 cities Reviews in 89 cities
75 helpful votes 75 helpful votes
“Worth every penny !”
4 of 5 stars Reviewed December 30, 2012

What was a dearer then normal BW turned out to be great choice. We had an Ocean front suite with lovely views and the calming sound of the waves breaking ! A big suite with seperate bedroom , lounge and kitchen. We shared the Hotel with an army of TV news people and their OB vans and energy repairmen finishing up the mop up after Sandy !! It was a quite , clean and tidy place just missing tourists !! The breakfast was great and had views across to the Wright Brothers Memorial. Would be a lovely place when the weather was calmer !!

Room Tip: The Ocean front suites are worth the extra coin !!
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Skeney57 about BEST WESTERN Ocean Reef Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shutters on the Banks
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Additional Information about BEST WESTERN Ocean Reef Suites

Also Known As:
Best Western Ocean Reef Hotel Kill Devil Hills
Best Western Kill Devil Hills
Kill Devil Hills Best Western
Best Western Ocean Reef Hotel
BEST WESTERN Ocean Reef Suites Outer Banks, NC - Kill Devil Hills
Address: 107 S Virginia Dare Trl, Kill Devil Hills, Kill Devil Hills, NC 27948
Phone Number:
Region: United States > North Carolina > North Carolina Coast > Outer Banks > Kill Devil Hills
Amenities:
Beach Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotels in Kill Devil Hills
#5 On the Beach Hotels in Kill Devil Hills
Price Range: $$
Hotel Class:3 star (3*)
Reservation Options:
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