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“Great location, recently redone” 4 of 5 stars
Review of Ramada Plaza Nags Head Oceanfront

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Ramada Plaza Nags Head Oceanfront
3.0 of 5 Hotel   |   1701 South Virginia Dare Trail, P.O. Box 2716, Kill Devil Hills, NC 27948   |  
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Ranked #9 of 19 Hotels in Kill Devil Hills
Hillsborough, North Carolina
Level Contributor
64 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“Great location, recently redone”
4 of 5 stars Reviewed July 22, 2014

This hotel is close to a one of our work sites, so I have stayed there quite a bit. But, I hadn't been there in a year or so. Since the last time I stayed there, it has been revamped. The formerly shabby lobby is really nice and spiffy and the whole place has been upgraded. This is a great location. The staff is really helpful and friendly. As a business traveler, I really appreciate the free hotel-wide Internet, which was part of their upgrade. Compared to other places nearby, it is a pretty good deal as well.

  • Stayed July 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RamadaPlazaNagsHead, Guest Relations Manager at Ramada Plaza Nags Head Oceanfront, responded to this review, July 29, 2014
Thanks so much for staying with us here on the oceanfront of Nags Head beach and are pleased to see that you had a wonderful time while with us. We’re glad that our staff provided you with superior service and was able to make your stay enjoyable. Please come back and stay with us again and be sure to keep in touch: Facebook.com/RamadaPlazaNagsHeadOceanfront
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1,616 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (170)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
New York City, New York
Level Contributor
67 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed July 22, 2014

This is a long drive from New York, New Jersey, Maryland/DC area but soo well worth the drive. The Outerbanks are absolutely breathtaking, from the beaches to the sand dunes.

This hotel was the perfect location. It's close to a lot of great restaurants, Miller's Seafood & Steakhouse, Black Pelican Oceanfront Dining and more. The hotel is clean, the staff is friendly, the food (especially breakfast is good and cost effective), the karaoke nights are FUN, the pool is warm, the Jacuzzi is nice. The hotel was so kind to keep the pool area open until 11 pm, almost every night we were there. The BEACH is easy access, and wonderful.

I would recommend this hotel to all families. It is very family friendly. All of our rooms were close together for #GreenBallReunion 2014.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RamadaPlazaNagsHead, Guest Relations Manager at Ramada Plaza Nags Head Oceanfront, responded to this review, July 29, 2014
We enjoyed having your reunion group with us recently and are happy to see that you all had such a wonderful time. Thank you for expressing your nice comments about our hotel and location at the beach and do hope that you will come back and see us again. Feel free to stay in touch at:
Facebook.com/RamadaPlazaNagsHeadOceanfront
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Homewood, Alabama
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed July 15, 2014

We found a great deal with roomsaver. The location is fantastic and we had a jacuzzi room.Breakfast in the restaurant was amazing. We even had leftovers to enjoy on the beach! The hotel staff let us use the facilities even after we checked out.

Room Tip: The non-beach side faces the parking lot, but it is still an amazing deal, especially with the jacuz...
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  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RamadaPlazaNagsHead, Guest Relations Manager at Ramada Plaza Nags Head Oceanfront, responded to this review, July 22, 2014
It is wonderful to see that you enjoyed not only our oceanfront location but our Peppercorn Restaurant and staff as well. Thank you for your feedback about your recent stay with us and we do hope you’ll visit again when plans bring you back into the Outer Banks area. Also stay in touch at: Facebook.com/RamadaPlazaNagsHeadOceanfront
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1 review
5 of 5 stars Reviewed July 15, 2014

We stayed at this beautiful hotel for 4 nights and had the most pleasant stay! We even got to know our housekeeper, Angie and she made it that much more enjoyable! What a sweet, caring and very professional person you have on your staff! Angie takes such pride in her work and it shows. She always smiled and greeted us when we passed her in the hallways. Thank you again, Ramada Plaza Nags Head Oceanfront! We came because our son had planned his wedding on this beautiful island and left with the happiest memories of that and your amazing hotel(and staff, especially Angie!) Sincerely from Marie and Mark and family

Room Tip: Find out where Angie is working and pick one of her rooms! She is an excellent maid!!
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  • Stayed June 2014, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RamadaPlazaNagsHead, Guest Relations Manager at Ramada Plaza Nags Head Oceanfront, responded to this review, July 22, 2014
Thank you for your kind words about your recent visit with us and especially for your mention about Angie’s service and professionalism. We thank you for recognizing her hard work and will certainly be sure to share your comments and high praises with her. Your compliments are greatly appreciated and we do hope you’ll visit our oceanfront hotel here in the Outer Banks again soon!
Facebook.com/RamadaPlazaNagsHeadOceanfront
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Pretoria, South Africa
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed July 13, 2014

Stayed at this hotel for one night during our usa roadtrip. We booked a city view room but were upgraded to an ocean view, which was very nice! This hotel is a little expensive but the location is great.

Room Tip: Try to get a room on a higher floor for a better view.
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  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RamadaPlazaNagsHead, Guest Relations Manager at Ramada Plaza Nags Head Oceanfront, responded to this review, July 15, 2014
Thanks so much for staying with us here at the oceanfront of Nags Head beach during your road trip across the USA. We hope you had a fabulous time while in the area and are glad that our staff provided you with superior service and was able to make your vacation enjoyable. Please come back and stay with us again. Stay in touch at: Facebook.com/RamadaPlazaNagsHeadOceanfront
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed July 13, 2014

We stayed at this hotel the week of the 4th July. I should have paid more attention to the reviews I read on TripAdvisor about this place. It felt dirty from the moment we arrived. The first thing we saw was the trash can outside of the entrance overflowing with garbage. The carpet on the landing between first and second floor was very dirty.

Once we got our room, it felt dirty. Also, once we got in, we just kept hearing this loud humming noise. It was coming from the ice machine, which was next to our room. I asked for a room change, and the staff was able to get me another room on the same floor.

We moved to our new room, and it also felt dirty. It was. The tiles in the shower had mold and there was also mold on the shower curtain. In addition, 3 of the 8 lights on the vanity were busted. You could also see paint chipping off the ceiling tiles, the switch plates were really dirty, and I wouldn't touch the hairdryer. Good thing my wife always brings disinfecting wipes in our vacations. They were helpful.

After spending our first day at the beach, we headed to our room at around 3pm to find out that the room was not yet cleaned. I called the front desk, and someone was sent to clean the room. The next day, the cleaning crew knocked on the door at around 10am to clean our room, but we were not yet ready, so they told us that they would return later. They never did. We returned to our room at around 5pm to find that the room was not cleaned. This time I went to the front desk to let them know about it, and they politely offered to send someone over again. In addition, they offered to lower my rate, since this happened 2 days in a row. After a few minutes, they called me to notify me that their cleaning staff was gone for the day and that all they could do was to give me a care package, which included towels and toiletries. So, my wife changed the towels and put the dirty ones in the bag where the dirty ones were.

The following day, our room was cleaned, but the bag with all the dirty towels from the previous days was left in our room.

The staff on the front desk was very polite, courteous, and accommodating. I gave this review 2 stars for that reason and also because the hotel has very good beach access. These are the only two positive things I can say about this hotel. I have stayed at Ramada Hotels in the past and I never had a bad experience. Well, I would think twice about staying in another one again, and definitely I will not stay in this one ever again.

Room Tip: If you must stay here, stay away from rooms next to ice machine.
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  • Stayed July 2014, traveled with family
    • 4 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RamadaPlazaNagsHead, Guest Relations Manager at Ramada Plaza Nags Head Oceanfront, responded to this review, July 15, 2014
Our sincere apology for the lack of proper service during your recent stay with us. That is not the customary style of service we provide and we are following up immediately to discuss this with our staff. We appreciate you staying with us and hope you enjoyed the Outer Banks area.
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Boone, North Carolina
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed July 11, 2014 via mobile

Overall just average. For the room price, not a great value at all. Most likely will stay some where else next year. The location however is pretty good. It's very convienent to a lot of places on the outer banks. Honestly though, that's really the only good thing I can say.

  • Stayed June 2014
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RamadaPlazaNagsHead, Guest Relations Manager at Ramada Plaza Nags Head Oceanfront, responded to this review, July 15, 2014
We appreciate you staying at our ocean front hotel and also for your feedback. Our location is in the center of many great attractions and leisure activities and we do hope you had a wonderful time while in the Outer Banks. Thank you for choosing our hotel in your vacation plans.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ramada Plaza Nags Head Oceanfront

Address: 1701 South Virginia Dare Trail, P.O. Box 2716, Kill Devil Hills, NC 27948
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Outer Banks > Kill Devil Hills
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Kill Devil Hills
#5 On the Beach Hotel in Kill Devil Hills
#7 Family Hotel in Kill Devil Hills
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Ramada Plaza Nags Head Oceanfront 3*
Number of rooms: 171
Official Description (provided by the hotel):
The Ramada Plaza Nags Head Beach is a great place to relax and unwind while on your coastal vacation. This Ramada property is located directly on the beach! Centrally located (mile post 9 1/2) to shopping, historical sites, and sporting activities, our oceanfront hotel provides convenience to area attractions. Visit the Lost Colony, Elizabethan Gardens, Kitty Hawk, four area lighthouses, Roanoke Island Festival Park, or the Wright Brothers Memorial-site of man's first flight. Restaurant and Lounge and seasonal outdoor deck bar on property. Business center, free guest laundry and free access to local YMCA! ... more   less 
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Also Known As:
Ramada Plaza Nags Head Beach Hotel Kill Devil Hills
Kill Devil Hills Ramada
Ramada Kill Devil Hills
Ramada Plaza Nags Head Oceanfront Outer Banks, NC - Kill Devil Hills

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