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“Very nice beach front” 4 of 5 stars
Review of Ramada Plaza Nags Head Oceanfront

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Ramada Plaza Nags Head Oceanfront
3.0 of 5 Hotel   |   1701 South Virginia Dare Trail, P.O. Box 2716, Kill Devil Hills, NC 27948   |  
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Ranked #9 of 19 Hotels in Kill Devil Hills
Raleigh, North Carolina
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Very nice beach front”
4 of 5 stars Reviewed April 9, 2014

Our family was passing through and decided to stay the night. We booked an ocean view that was gorgeous. The indoor pool was nice and warm and the path to the beach was easier that the other hotels we checked. It was Saturday so we walked into karaoke at dinner. Food was enjoyable but the wait staff was a little disappointing. He was late with orders or totally forgot however my swordfish was delectable.

Room Tip: Try an ocean view room- you will enjoy
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  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RamadaPlazaNagsHead, Guest Relations Manager at Ramada Plaza Nags Head Oceanfront, responded to this review, April 16, 2014
Whether your travel is planned in advance or a last minute get-away, we are glad to be your vacation destination here in the Outer Banks. We appreciate your feedback and will look into your comments about the service you received at our onsite Peppercorn Restaurant. We would love to have you back again, so be sure to follow us at: Facebook.com/RamadaPlazaNagsHeadOceanfront
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,357 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (144)
Date | Rating
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English first
Norfolk, Virginia
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 7, 2014

If I had not gotten my state governemnt rate for this hotel...we would have been WAY more upset about this stay. Our room was at least 7 feet shorter in length than every other room on the floor. It was literally big enough to fit a king sized bed and a chair in it. The hotel has a problem with flies, they need to update their air units in their rooms, they need to replace their beds which have got to be the WORST beds I have ever slept on in a hotel. I do alot of traveling to different states and this was just a horrible mattress. As soon as you sat on it, you felt the spring in your bottom! While the lobby is exactly as it appears on the pictures, wonderful and very updated - the rest of the hotel is not updated at all. The only staff member that was even remotely hospitable towards us was the woman who took our complaint against the service we received from our experience in the hotel restaurant. Everyone else could care less how our stay was and if we were enjoying ourselves. The maid service was great though! When we checked out the gentleman never once asked us how our stay was, if we had a good time or if we planned on coming back - he must have either had a problem with us at first sight or just didn't care to hear the complaints. I will not be coming back to this hotel and a formal letter is being written to their general manager regarding our stay and our breakfast at their restaurant (DO NOT GO THERE) . Also, they charge your card an extra $10.00 per night for potential incidentials - but do not bother to tell you that until you notice on your credit card statement that your card was overcharged. When I called back to the hotel once we got home - I was snobbishly told that the $20.00 will drop off of your account within the next day or two. Clearly - I do not recommend this hotel to anyone.

Room Tip: I don't recommend this hotel to anyone - I don't want to put you through what we had to deal...
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  • Stayed April 2014, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RamadaPlazaNagsHead, Guest Relations Manager at Ramada Plaza Nags Head Oceanfront, responded to this review, April 8, 2014
We are disappointed to see that your stay with us was not as you had anticipated. Our hotel manager is in the process of reaching out to you personally to discuss your comments and provide answers to some of your concerns.
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Knightstown, Indiana
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 6, 2014

Spent a week here and the place is amazing. We were on the 5th floor ocean view and it was great to wake to a beautiful sunrise everyday and hear the waves crash. The boys were able to get a great deal of shells using the easy access pier to the beach. The staff was friendly and always willing to help. The room was nice sized with comfortable beds. If we choose to vacation in the area again we will be staying here without a doubt!

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RamadaPlazaNagsHead, Guest Relations Manager at Ramada Plaza Nags Head Oceanfront, responded to this review, April 8, 2014
Awesome! We are so glad to see that you and your family enjoyed time on the beach and returned back home with some seashell “treasures”. Having spent a week with us at the oceanfront you know that even a week is not enough time to enjoy all of the great attraction in the OBX area. That being said, we hope to have you and the family back again soon to make new memories. If you have any fun family pictures that you would like to share, please do so at: Facebook.com/RamadaPlazaNagsHeadOceanfront
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Ruther Glen
2 reviews
2 of 5 stars Reviewed April 6, 2014

Great hotel, but housekeeping was worse this time than previous trips; and I didn't think that was possible! We travel to the Outer Banks often (several times a year) and have always stayed at, and recommended, the Ramada Plaza. However, each trip the quality of the housekeeping staff has been poorer & poorer.

They seem to skip servicing our room at least three times during each stay. We thought that perhaps we were coming back to the room too early, or leaving too late. However, this trip we left one morning at 9AM & didn't return until 8 PM. Guess what, they skipped servicing the room & because all of the cleaning staff have gone home for the day, it's too late to do anything about it!

The next morning I had to call the front desk for towels and I said the reason was housekeeping failed to service my room. 20 minutes later, housekeeping knocks on the door with the towels and wanted to know if I just wanted to skip service that day because I was getting towels early!!!!

I am really tired of Ramada's crap & will be looking for a new place to stay from now on!

  • Stayed April 2014, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Ramada

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RamadaPlazaNagsHead, Guest Relations Manager at Ramada Plaza Nags Head Oceanfront, responded to this review, April 8, 2014
Thank you for your comments and your repeat visits to our oceanfront location. We agree that you did not receive the service that you deserved. Please understand that we will take every step to rectify this with our housekeeping group immediately and ensure it gets corrected immediately. Thank you for the insight and feedback from your recent experience and we do hope that you will reconsider staying with us again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ramada Plaza Nags Head Oceanfront

Address: 1701 South Virginia Dare Trail, P.O. Box 2716, Kill Devil Hills, NC 27948
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Outer Banks > Kill Devil Hills
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#5 On the Beach Hotel in Kill Devil Hills
#6 Business Hotel in Kill Devil Hills
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ramada Plaza Nags Head Oceanfront 3*
Number of rooms: 171
Official Description (provided by the hotel):
The Ramada Plaza Nags Head Beach is a great place to relax and unwind while on your coastal vacation. This Ramada property is located directly on the beach! Centrally located (mile post 9 1/2) to shopping, historical sites, and sporting activities, our oceanfront hotel provides convenience to area attractions. Visit the Lost Colony, Elizabethan Gardens, Kitty Hawk, four area lighthouses, Roanoke Island Festival Park, or the Wright Brothers Memorial-site of man's first flight. Restaurant and Lounge and seasonal outdoor deck bar on property. Business center, free guest laundry and free access to local YMCA! ... more   less 
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Also Known As:
Ramada Plaza Nags Head Beach Hotel Kill Devil Hills
Kill Devil Hills Ramada
Ramada Kill Devil Hills
Ramada Plaza Nags Head Oceanfront Outer Banks, NC - Kill Devil Hills

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