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“Good weekend get away” 4 of 5 stars
Review of Ramada Plaza Nags Head Oceanfront

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Ramada Plaza Nags Head Oceanfront
3.0 of 5 Hotel   |   1701 South Virginia Dare Trail, P.O. Box 2716, Kill Devil Hills, NC 27948   |  
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Ranked #11 of 19 Hotels in Kill Devil Hills
Chesterfield and Carrollton, VA
Contributor
13 reviews 13 reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
“Good weekend get away”
4 of 5 stars Reviewed January 25, 2014

Same weekend as the wedding expo. We were not informed of that and i think that they could have planned better in the restaurant. Had a long wait for a table for breakfast which was included with our room. Only problem. Front desk personnel was outstanding!

  • Stayed January 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RamadaPlazaNagsHead, Guest Relations Manager at Ramada Plaza Nags Head Oceanfront, responded to this review, January 28, 2014
Thank you for staying with us here at the Ramada Plaza and for your feedback about your stay. It is so unfortunate that you had to wait for a table at our on-site restaurant, Peppercorns, but do hope you enjoyed your meal. We are so happy to hear that you found our front desk personnel to be outstanding and thank you for recognizing them. We hope to have you back again soon, and would love to hear more from you! Facebook.com/RamadaPlazaNagsHeadBeach
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1,286 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (137)
Date | Rating
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English first
Cleveland, Ohio
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 of 5 stars Reviewed January 21, 2014

I was in town for the OBX wedding expo weekend. Despite the many positive reviews of the hotel rooms being clean we unfortunately experienced quite the opposite. There was dried urine on the toilet seat which we immediately noticed after checkin. We notified the front desk as we left for dinner. When we got back to the room a few hours later the toilet was cleaned. I thought all was taken care of until I entered the shower the next morning and noticed the soap dish and corner of the bath tub was coated in tiny pieces of hair. I was absolutely disgusted and started to wonder if the room had even been cleaned since the last guest(s). You would think after having to clean the toilet seat housekeeping would have checked other areas of the bathroom as well. As I started to look around the bathroom a bit more it was pretty obvious the baseboards had not been cleaned for quite some time as they were coated in dust and hair. I cleaned out the tub and soap dish with bar soap and a wash cloth before allowing my young niece to use the tub. The dust on the lamps was so thick I could have left a note for housekeeping on them. I can only imagine what I wasn't able to visibly see. If you are planning on staying at this hotel be sure to pack your own pledge, lysol, and cleanser (even though we did see these items on the cleaning carts). I had planned on discussing my concerns about the room with the front desk upon check out however it was pretty obvious they did not care how my stay was since they didn't even bother to ask. This is a place I will not be recommending to my guests for my upcoming wedding in the Outer Banks.

  • Stayed January 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RamadaPlazaNagsHead, Guest Relations Manager at Ramada Plaza Nags Head Oceanfront, responded to this review, January 28, 2014
While we value guest feedback we are disappointed to read that you did not have a positive experience while at our oceanfront hotel. That is not the normal accommodations we provide and we will certainly be investigating your comments. Thank you for your comments and please accept our sincere apology. We do hope that you enjoyed the wedding expo while you were in town.
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Additional Information about Ramada Plaza Nags Head Oceanfront

Address: 1701 South Virginia Dare Trail, P.O. Box 2716, Kill Devil Hills, NC 27948
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Outer Banks > Kill Devil Hills
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Kill Devil Hills
#6 On the Beach Hotel in Kill Devil Hills
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ramada Plaza Nags Head Oceanfront 3*
Number of rooms: 171
Official Description (provided by the hotel):
The Ramada Plaza Nags Head Beach is a great place to relax and unwind while on your coastal vacation. This Ramada property is located directly on the beach! Centrally located (mile post 9 1/2) to shopping, historical sites, and sporting activities, our oceanfront hotel provides convenience to area attractions. Visit the Lost Colony, Elizabethan Gardens, Kitty Hawk, four area lighthouses, Roanoke Island Festival Park, or the Wright Brothers Memorial-site of man's first flight. Restaurant and Lounge and seasonal outdoor deck bar on property. Business center, free guest laundry and free access to local YMCA! ... more   less 
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Also Known As:
Ramada Plaza Nags Head Beach Hotel Kill Devil Hills
Kill Devil Hills Ramada
Ramada Kill Devil Hills
Ramada Plaza Nags Head Oceanfront Outer Banks, NC - Kill Devil Hills

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