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“My WORST OBX Experience” 3 of 5 stars
Review of Ramada Plaza Nags Head Oceanfront

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Ramada Plaza Nags Head Oceanfront
3.0 of 5 Hotel   |   1701 South Virginia Dare Trail, P.O. Box 2716, Kill Devil Hills, NC 27948   |  
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Ranked #8 of 19 Hotels in Kill Devil Hills
HOLLYWOOD
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“My WORST OBX Experience”
3 of 5 stars Reviewed September 28, 2012

I have stayed at this location previously and was satisfied but will NOT go Back AGAIN !!! There is NO usuable internet connections unless you are in the Lobby but can NOT connect from the rooms. Certain front desk staff are RUDE and management is Ineffective.My Debit card has Been OVERCHARGED and am awaiting confirmation from My Bank !!

  • Stayed September 2012, traveled on business
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Ramada

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RamadaPlazaNagsHead, Guest Relations Manager at Ramada Plaza Nags Head Oceanfront, responded to this review, October 2, 2012
We are very sorry to hear that your recent visit with us was not more enjoyable. We value guest feedback and will be sure to look into your comments and review with our staff immediately.
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1,483 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (151)
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English first
FAIRFAX
1 review
4 of 5 stars Reviewed September 28, 2012

it was very nice.. centrally located, clean but it was a older hotel, maybe a new coat of paint. everyone friendly to me but over heard alot of compaining between staff.

  • Stayed September 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Ramada

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RamadaPlazaNagsHead, Guest Relations Manager at Ramada Plaza Nags Head Oceanfront, responded to this review, October 2, 2012
Our location here on the beach in Nags Head certainly is in a great centralized setting to enjoy all that the Outer Banks as to offer. We’re glad that you stayed with us and appreciate your feedback. We value guest opinions and will certainly discuss this with our staff.
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MILFORD
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 27, 2012

The front desk was friendly and helpful. However, our room carpet was really wet around the balcony door and our room as never vacuumed while we were there (we stayed Monday through Thursday). One day our basket of soaps, etc. was not refilled. Our room was not cleaned until late afternoon. After coming back from the beach and pool area around 1pm our room still had not been cleaned.

  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Ramada

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RamadaPlazaNagsHead, Guest Relations Manager at Ramada Plaza Nags Head Oceanfront, responded to this review, October 2, 2012
While we appreciate you staying with us we do wish you had a more pleasant experience while here. We’ll be sure to research your comments immediately to see what occurred. Thank you for your feedback and for staying with us.
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TROY
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 27, 2012

Front desk staff were very friendly and helpful. Room was clean and quiet, bed was very comfortable. I would have liked a larger bathroom, but it was okay.

The restaurant food was excellent and the service good.

Overall we had a very pleasant stay.

  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Ramada

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RamadaPlazaNagsHead, Guest Relations Manager at Ramada Plaza Nags Head Oceanfront, responded to this review, October 2, 2012
Thank you so much for staying with us here on the oceanfront of the Outer Banks. We appreciate the kind comments about our staff and service and truly hope you have a great time relaxing at our indoor pool or outdoor decks with the beautiful ocean views.
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SMITHFIELD
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 27, 2012

I've stayed here before and like the hotel, the ocean view is beautiful. Not sure what the problem with our room was but the carpet was wet and they had a fan in the room to dry it. The fan wasn't a problem since we had meetings to attend but it was still wet 24 hours later and smelled like raw sewage when we walked in the room. They moved us to a different room, so my co worker and I spent the only free hour we had to visit the beach moving to another room. :-( The mattress in the second room for my bed caved in the middle. The food and staff at the hotel are GREAT!

  • Stayed September 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Ramada

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RamadaPlazaNagsHead, Guest Relations Manager at Ramada Plaza Nags Head Oceanfront, responded to this review, October 2, 2012
We appreciate you staying at our hotel during your recent conference and also for your insightful feedback. We’ll be sure to research your remarks with our staff and take care of them immediately. There is so much to do and see here in OBX we hope you can come back again and stay a bit longer.
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PITTSBURGH
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 26, 2012

From the time I made reservations I was impressed. You reservationist was kind, efficient and very helpful During our stay all staff from front desk to room attendents were very professional and knowledgeable. When in the outer banks I'll be back

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Ramada

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RamadaPlazaNagsHead, Guest Relations Manager at Ramada Plaza Nags Head Oceanfront, responded to this review, October 2, 2012
Thank you so much for staying with us here on the oceanfront of the Outer Banks. We appreciate the kind comments about our staff and service and truly hope you have many happy memories to look back upon. Thanks also for the valuable feedback from your recent stay. We hope you’ll stay with us the next time you come back into the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Raleigh, North Carolina
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
Reviews in 15 cities Reviews in 15 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed September 26, 2012

We stayed here in April 2012. The hotel was clean and well maintained. My only complaint was that the walls were pretty thin, and our neighbors were very loud, other than that we really enjoyed our stay. The location is perfect! We will definitely stay again!

  • Stayed April 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RamadaPlazaNagsHead, Guest Relations Manager at Ramada Plaza Nags Head Oceanfront, responded to this review, October 2, 2012
Thanks so much for staying with us here on the oceanfront of Nags Head beach and we do hope you had a fabulous time back in April. We’d love to have you stay with us again, so please stay in touch: facebook.com/RamadaPlazaNagsHeadBeach
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ramada Plaza Nags Head Oceanfront

Address: 1701 South Virginia Dare Trail, P.O. Box 2716, Kill Devil Hills, NC 27948
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Outer Banks > Kill Devil Hills
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Kill Devil Hills
#5 On the Beach Hotel in Kill Devil Hills
#8 Family Hotel in Kill Devil Hills
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Ramada Plaza Nags Head Oceanfront 3*
Number of rooms: 171
Official Description (provided by the hotel):
The Ramada Plaza Nags Head Beach is a great place to relax and unwind while on your coastal vacation. This Ramada property is located directly on the beach! Centrally located (mile post 9 1/2) to shopping, historical sites, and sporting activities, our oceanfront hotel provides convenience to area attractions. Visit the Lost Colony, Elizabethan Gardens, Kitty Hawk, four area lighthouses, Roanoke Island Festival Park, or the Wright Brothers Memorial-site of man's first flight. Restaurant and Lounge and seasonal outdoor deck bar on property. Business center, free guest laundry and free access to local YMCA! ... more   less 
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Also Known As:
Ramada Plaza Nags Head Beach Hotel Kill Devil Hills
Kill Devil Hills Ramada
Ramada Kill Devil Hills
Ramada Plaza Nags Head Oceanfront Outer Banks, NC - Kill Devil Hills

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