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“Pleasant stay” 4 of 5 stars
Review of Holiday Inn Express Kernersville

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Holiday Inn Express Kernersville
2.5 of 5 Hotel   |   1570 Hwy. 66 South, Kernersville, NC 27284   |  
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Ranked #1 of 6 Hotels in Kernersville
Certificate of Excellence 2014
Lynchburg, Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
“Pleasant stay”
4 of 5 stars Reviewed November 12, 2013

My family and I recently stayed at this property and were pleasantly surprised. The facility is a bit older than the hotels we have become accustomed to staying at, and at first I must admit that I thought that I would end up really disappointed. My concerns were put to rest early on at check-in. Meredith is truly an asset to this particular HIE. She really went above and beyond to make sure that my family and I were comfortable, and her attentiveness and hospitality exemplified what customer service should really be about. Our room was clean and comfortable. No problems were encountered. Breakfast was well-stocked, and Pat made sure that everyone had what they needed. The location is convenient to Winston Salem and Greensboro, but removed from the congestion that often accompanies being closer to the cities. Overall, I would recommend this location to anyone needing to stay in the area that is looking for an economical option to other local hotels.

  • Stayed November 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiekernersville, General Manager at Holiday Inn Express Kernersville, responded to this review, November 21, 2013
Thank you so much for your review of our hotel. We strive to deliver great service and comfortable accommodations to our valued guests every day and we are happy you took the time to acknowledge our efforts. We hope to have you back with us again in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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82 reviews from our community

Traveler rating
    43
    21
    9
    6
    3
See reviews for
29
10
3
24
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Any
English first
Tarboro, North Carolina
1 review
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 2, 2013

I was visiting family here in North Carolina in the spring. Pat the hostess running the breakfast bar was very helpful and friendly. The over all area was clean and well stocked at breakfast. I loved the hotel and its location was very accesable to meet all my needs. The rooms were very clean and comfortable. I will return to this propery soon in the near future. Keep up all the good work guy's there in Kernersville, NC.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiekernersville, General Manager at Holiday Inn Express Kernersville, responded to this review, November 4, 2013
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. We hope to have you back with us again in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Raleigh, North Carolina
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 1, 2013

We enjoyed our stay at HIE in Kernerlsville, Everyone was very kind and helpful. We especially enjoyed the Continental breakfast. The hostess, Pat, was a pleasure to meet and greeted everyone with a smile. She did an outstanding job keeping the breakfast bar stocked and was attentive to everyone. We would definitely recommend this location and its staff to anyone staying in the area.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiekernersville, General Manager at Holiday Inn Express Kernersville, responded to this review, November 4, 2013
Thank you for staying with us. We all work very hard to ensure that our Team takes care of every guest. I will pass your kind words to Miss Pat. Thank you again for your business, and hope that you will come back and visit us again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wendell, North Carolina
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 1, 2013

I enjoyed my stayI realy liked the way Pat worked with the customers at breakfast and made sure nothing ran out I will always stay at this hotel because of Pat Newton,all of you employees shoud learn from her how to treat customers
Thank You

  • Stayed December 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiekernersville, General Manager at Holiday Inn Express Kernersville, responded to this review, November 4, 2013
Thank you very much for your recent stay at the Holiday Inn Express Kernersville. I am so glad that you let me know of the great service my team provided to you. I am glad to hear that they are truly taking care of our guests. Thank you for sharing your feedback and we hope you will stay again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colfax, North Carolina
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 29, 2013

Had family down last spring and they stay at your facility. Could not say enough about how good Krystal was checking them in and getting extra towels, etc. The breakfast was so nice and the hostess, Pat, was so courteous, helpful with serving them and had such a clean area.
Would recommend you again when have overflow of family.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiekernersville, General Manager at Holiday Inn Express Kernersville, responded to this review, October 31, 2013
Thank you for staying with us at Holiday Inn Express Kernersville. I am pleased to hear that Krystal and Pat were able to create a pleasurable stay for you. I have shared your comments with the team. We thank you for staying with us and hope to see you again soon
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Louisville, Kentucky
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 23, 2013

I have stayed at the HIE in Kernersville, NC several times for business. The front desk staff is awesome. Leah and Meredith were also so helpful and remembered my name each time I came back. They make you feel very welcome and always have a smile on their face.

They remembered I always like to have a large desk in my room for working and would even make a special trip down to check before I would get there.

I had a few problems with air quality with the rooms but they took care of the problem or moved me.

Room Tip: If you need a large desk to work from make sure to ask.
See more room tips
  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiekernersville, General Manager at Holiday Inn Express Kernersville, responded to this review, October 29, 2013
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service.We will be sure to pass your kind words along to our entire staff.Thanks again for staying with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charleston, South Carolina
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 21, 2013

we enjoyed our trip. during a recent visit to your facility, ms. pat was a very gracious and hospitable hostess. it is refreshing to be greeted by someone of her caliber. we always search out facilities that have laundry access. therefore, that is just an added plus.

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiekernersville, General Manager at Holiday Inn Express Kernersville, responded to this review, October 29, 2013
Thank you for staying with us. We all work very hard to ensure that our Team takes care of every guest. I will pass your kind words to Miss Pat. Thank you again for your business, and hope that you will come back and visit us again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Kernersville

Address: 1570 Hwy. 66 South, Kernersville, NC 27284
Phone Number:
Location: United States > North Carolina > Kernersville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in Kernersville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Kernersville 2.5*
Number of rooms: 56
Official Description (provided by the hotel):
Welcome to Kernersville N.C. , 'The Heart of The Triad'. The Holiday Inn Express Kernersville Hotel is conveniently located only 10 miles east of Winston-Salem and 9 miles west of Greensboro by I-40, and 8 miles from High Point by Hwy 66. The Holiday Inn Express Hotel of Kernersville is never far away from you need to be. We offer superior services and amenities at competitive rates, making us the perfect choice whatever your needs may be, business or pleasure, we're here for your comfort, convenience and enjoyment. With such facilities, as a Business center and high-speed wireless internet service to keep you in touch, also copy and fax services are available for other business needs. Hot coffee and microwave available 24 hours a day in the breakfast area, plus Mini-refrigerator, iron/iron board, coffee maker, hair dryer, 25' TVs with full cable and 2 movie channels are just a few of the features in each guest room. While you're here, get your mornings started right with our 'Express Start Breakfast' served each morning just for you. Enjoy a work out in our Fitness center, and then relax with a refreshing dip in the outdoor pool, or maybe just enjoy a book by the electric fire place in the Great Room. ... more   less 
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Also Known As:
Holiday Inn Express Kernersville Hotel Kernersville
Holiday Inn Kernersville
Kernersville Holiday Inn

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