After a few stays in very nice Microtels, we chose this one for a one night lay-over in Concord. The lobby is tiny and reeked of some over-sprayed room spray. Our reservation (made on-line) was screwed up - they had us staying two nights starting two days before we actually arrived. Luckily, I had everything printed out. Our room was outdated, but that was the least of the problems. The bathroom had not been cleaned (dried on urine and hair on the toilet!!) and the remote didn't work. There was a note on our dresser that said (exactly as typed) "11clock is check out not 1130 nor12clock check out also if you a stay over house keeping starts at 930 they will not come back after 11clock also must leave room when they clean!" .....nice. Also a big typed sign on the front desk that said "We are NOT pet friendly". really? I'm not so sure you're "people friendly" either. The front desk clerk, while he apparently fixed our reservation (still waiting to see if those two other nights show up on my credit card), spoke in mumbles, never offered an apology and even said " I just work here" when i pointed out the mistake (nicely, mind you). On the plus side, the beds and pillows were comfortable (didn't check them too closely....I just didn't want to know at that point). It is now morning, and we will be leaving as soon as possible. I can't even bring myself to get in their shower. I certainly won't touch any food offered in the lobby.
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- Also Known As:
- Microtel Inn And Suites Charlotte Concord/Kannapolis Hotel Kannapolis
- Microtel Hotel Charlotte Concord
- Kannapolis Microtel