I will preface this review by saying that I'm a flexible traveler who rarely complains! If I could give this place a "zero" I would. We stayed at Sea Oats on Friday, August 10, 2012, in hopes of not getting stuck in traffic to the Outer Banks on Saturday. Considering the price, we certainly didn't expect luxury. What we got was a nightmare! I had read the varied Trip Advisor reviews and, as I usually do, I disregard the best report and the worst and look at the majority of the reviews. Never again will I do that! The linens were threadbare (I could deal with that) and there was a plastic sheet directly under the fabric. The smell of mold hit me strongly as I entered the room. The lower 6 inches of the shower curtain were coated with mold and mildew. The bath had mold and mildew. The ceiling tiles were stained and had mold and mildew. There was dirt and food on the carpet. The air conditioner didn't function because the filter was so thickly coated with dust that you couldn't see through it. The absolute worst part, though, were the mouse droppings on the nightstand. I have attached pictures. The manager/owner (not sure) came into our room, acknowledged our complaints and said we wouldn't be charged for the room. There were no other rooms available. My daughter and family had a larger room with 2 double beds and one single and I stayed with them. Their room wasn't as bad as mine though there were many house flies in it, dead bugs in the bath tub, and also mold on the ceiling and tub and the room had a strong moldy/mildew smell. My husband decided to stay in the original hot, filthy, moldy room. I understand why the lady in one of the other reviews spent the night at Walmart rather than stay in the room. The next morning, the manager (or owner) changed his mind and said that since my husband slept in the room we wouldn't receive any refund. I just wanted to get away from there.
My next frustration came when I contacted the Currituck County Department of Health. I felt someone needed to be informed about the condition of the place. After several days of trying to speak to someone I finally did get through to an employee who happened to be one of the people who had inspected the hotel in April. He told me they received a 93/100! He then read me a list of all the things the hotel was told they had to do to improve. I asked how they could possibly have received such a high rating in light of all the things on his list. His answer was that it was really hard to give places low ratings. Unbelievable! He did say that he would visit there again.
My advice is put up with the traffic if you can't find another place to stay. Sleeping in my car would have been preferable to sleeping here!
- Official Description (provided by the hotel):
- Clean & comfortable accommodations for the budget minded person. We have single, double & efficiency style rooms and are located only minutes from the NC Outer Banks beaches! ... more less