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“Godd hotel if you're visiting Camp Lejeune” 4 of 5 stars
Review of Holiday Inn Express Jacksonville

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Holiday Inn Express Jacksonville
2.5 of 5 Motel   |   2115 Hwy 17 North, Jacksonville, NC 28546   |  
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Ranked #15 of 27 hotels in Jacksonville
New Jersey
Top Contributor
50 reviews 50 reviews
13 hotel reviews
Reviews in 26 cities Reviews in 26 cities
20 helpful votes 20 helpful votes
“Godd hotel if you're visiting Camp Lejeune”
4 of 5 stars Reviewed November 5, 2012

we were traveling to Jacksonvile for our son's Infantry school graduation at Camp Lejeune. The hotel was about six miles from the base, making it a great location for us. The lobby was inviting and front desk staff was lovely. The room had two double beds, a flat screen tv and a fridge.We are Holiday Inn Honors members so we had in-room WIFI free of charge. On the downside, the bathroom was very small, In addition, the bathroom sink had no soap dish, either on the sink or in the shower.
The breakfast was included in our room rate. it was a lovely, extended continental breakfast.
all in all, this was a good hotel for a short stay in Jacksonville, NC.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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91 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
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English first
Ontario
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed October 29, 2012

We stayed at the Holiday Inn Express on October 26, 2012. The staff at the front desk were outstanding. From our check-in to our check-out.

Breakfast was probably the best we have had in our travels. There was an attendent on duty and she was more than helpful.

Our concern was the room was tired. Not up to the standard of a Holiday Inn. We were only there for the night, so it was okay. If we had to spend any time in the room, we would have either complained or checked out, but we were there to visit friends and only slept in the room. The drapes looked like they had been through a tornado (unbelievable). Our view from our window was a garbage can at the back door (first floor). I have certainly seen cleaner, brighter sheets and towels at a least expensive hotel. There are many hotels, motels available on Marine Drive at a better rate. So I suggest you check them out before considering the HIE.

One nice touch was they gave us a loot bag, because we are Priority Club Members which consisted of bottled water and trail mix. We have stayed in some beautiful Priority Club Hotels/Motels and Jacksonville is not one of them.

Would we book the Holiday Inn Express again in Jacksonville. No!!!

Room Tip: Check other Hotels/Motels, before committing to the Holiday Inn Express.
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  • Stayed October 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Atlanta, Georgia
1 review
5 of 5 stars Reviewed October 28, 2012

We just stayed two nights at the Holiday Inn Express in Jacksonville NC, Oct 25th and 26th while visiting our Marine Son, I was extremely satisfied with this hotel, I'm VERY pickey with hotels! The room was very large and very clean, the beds were nice. The bathroom was nice however, small. They make up for that due to the size of the room! The breakfast was good, they had out eggs, biskets, bacon, danishes, cereal, fruit, oatmeal or you could make your own waffle. Coffee was good! The hotel always had free bottled water on the front desk for yours to take, they also had FREE bottled water in the small frig in the room. They put cookies out and had a basket of fruit to take at anytime. Very nice. You can walk to the Walmart and many other stores, "right next door". We enjoyed our stay, the girls at the front desk were very sweet.

Room Tip: I asked for a quiet room, so they put us on the third floor at the end, away from the elevators....
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Orange, Va.
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 28, 2012

I stayed at the Jacksonville Holiday Inn Express last weekend while visiting my middle son who is a Marine at Camp LeJeune. I booked three rooms, two kings, one doubles for our group.
The entire stay was wonderful. The rooms were completely clean and the staff really nice and helpful the entire weekend.
While there were a couple of very small things that showed that the hotel wasn't brandnew(a patched handrail in the shower and a tiny bit of paint the ceiling of the bathroom that was bubbled from steam), I really found nothing contrary at all. This isn't the RITZ and we aren't paying Ritz prices.....
My husband is staying there this weekend, so I'll post with his experience...
Honestly, it was really clean, not rundown at all and very nice.
Breakfast was ok also!

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Senior Contributor
23 reviews 23 reviews
23 hotel reviews
Reviews in 20 cities Reviews in 20 cities
33 helpful votes 33 helpful votes
1 of 5 stars Reviewed August 4, 2012

Dark, Dank, Drab, Worn, and Musty. One Star hotel disguised as a Holiday Inn Express which apparently was recently "patched". Lipstick on a pig if you ask me. My wife agreed that the hotel was very disappointing.

Room Tip: Choose a Different Hotel.
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Stayed August 2012, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunbury, Ohio
1 review
4 of 5 stars Reviewed August 2, 2012

Hotel was very clean and personnel extremely helpful. Price was a bit more than some other "motels" in the area but the rooms were comfy and clean. I had a reservation at another hotel "Baymont Inn" around the corner. Long story short, they lost my reservation and couldn't accommodate me. I got on the phone and within 5 minutes had a room at HIE for two nights. Further, when I explained what had happened at the Baymont, they asked what rate I was paying so they could help me out on price PLUS they applied my AAA discount to boot. Absolutely stellar customer service! While we were there, they even called the room on the second day to make sure we were happy with our stay.

The only thing that would have made this stay 5 stars? The really super-cool pancake machine was out of order :-( The service really was 5 stars but my disappointment with wanting to use the machine made me have to go to iHop to get my hotcake fix.

All in all, if you need a place to stay, don't want a "motel" experience with wet floors or weird odor or lost reservations.... I HIGHLY recommend the Holiday Inn Express...

Room Tip: Higher floors (like the 4th floor) have less water pressure for the showers so...if you like that hi...
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  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 22, 2012 via mobile

My family and I stayed here for one night and were disappointed that this location wasn't up to HIX standards. Very run-down and "felt" dirty, even if it was clean. A little overpriced as well. Bizarrely, there is a prime parking spot for Employee of the Month– I know they want to encourage their employees, but when you run a business where your customers carry luggage, every spot is valuable.

If you can afford it, the Home2 Suites nearby is a much better choice.

Stayed July 2012, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Jacksonville

Address: 2115 Hwy 17 North, Jacksonville, NC 28546
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Jacksonville
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #15 of 27 hotels in Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Jacksonville 2.5*
Official Description (provided by the hotel):
Newly renovated and smoke-free! Welcome to the Holiday Inn Express in Jacksonville, N.C., the area's friendliest hotel. Whether you are coming to visit one of our many military bases, traveling for business or just on your way through, we are the right hotel for you. Our location is in the heart of Jacksonville. Camp Lejeune, Camp Geiger, Camp Johnson and the New River Air Station are all just minutes from our front door. At Camp Johnson you can visit the Beirut Memorial. The Jacksonville Mall is only five minutes away, and plenty of other shopping areas as well. Other available activities in the area include golf, saltwater fishing, scuba diving, kayaking, camping all within twenty minutes of the hotel. After a busy day, you want a comfortable, friendly place to stay. All of our rooms feature wireless Internet, voice mail, coffeemaker with coffee, microwave and refrigerator. Several restaurants are walking distance. You can stay in shape while you're on the road in our refreshing outdoor pool (closed summer 2009 for remodeling) or if a more vigorous workout is what you had in mind, stop by our desk for a complimentary pass to Court's Plus Fitness Center or Golds Gym. Our friendly staff looks forward to seeing you on your next visit to the area. If you have any special requests feel free to contact our hotel directly and we will do our best to accommodate you. See you soon! ... more   less 
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Also Known As:
Holiday Inn Express Jacksonville Hotel Jacksonville
Holiday Inn Jacksonville
Jacksonville Holiday Inn

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