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“Recent stay” 5 of 5 stars
Review of Suburban Extended Stay Hotel Camp Lejeune

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Suburban Extended Stay Hotel Camp Lejeune
2.0 of 5 Hotel   |   1323 Lejeune Blvd, Jacksonville, NC 28540   |  
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Ranked #10 of 28 Hotels in Jacksonville
Dillsburg, Pennsylvania
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Recent stay”
5 of 5 stars Reviewed February 6, 2013

Very nice hotel. It is clean and the staff is very friendly and attentive to the needs of the traveler. Wonderful laundry facilities and exercise room. Each room has an efficency kitchen that is very nice. Parking may be a bit difficult if you come in later at night.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SuburbanLejeuneGM, General Manager at Suburban Extended Stay Hotel Camp Lejeune, responded to this review, February 7, 2013
Thank you for the kind words about our hotel and out staff. We strive to make you stay with us a pleasant experience.

Thanks again for taking your valuable time to fill out this review and the Choice survey.

We look forward to serving your needs upon your next visit to Jacksonville.

Thanks,
Rick Young
General Manager
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68 reviews from our community

Traveler rating
    36
    19
    6
    3
    4
See reviews for
24
9
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17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • German first
  • Any
English first
Penn Hills, Pennsylvania
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 29, 2013

My wife and I stayed at this hotel after going to Jacksonville N.C. for her brother`s funeral.We were very surprised at the cleanliness and atmosphere there.They also had a stove and full refrigerator in which we were surprised.The front desk service was very nice and friendly also.The hotel is close to a lot of restaurants and shopping places too.We would definitely stay there again and would recommend this hotel to our friends.

N.Peters
Pittsburgh,Pa.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SuburbanLejeuneGM, General Manager at Suburban Extended Stay Hotel Camp Lejeune, responded to this review, February 2, 2013
Thank you so much for taking the time to comment about your staff, especially after such an emotional trip.

We appreciate your time and comments about our hotel and staff.

Sincerely,
Rick
General Manager
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Jacksonville, North Carolina
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 of 5 stars Reviewed November 26, 2012

We came to the hotel on a Monday night after getting off a plane that flew in from Hawaii (with 3 layovers), and of course we were extremely tired. I had already booked with the hotel and so check in was extremely fast and easy. We walked in the room and I was not expecting much, but it was clean, smelled fresh, and the beds were nice and firm. We've been looking for a house, and was only expecting to stay a few days. That plan fell through and so I had to extend our stay another week. The front desk clerk was very professional, and helpful. She simply typed in what days we needed, scanned our room cards and we were all set. One complaint I do have about our stay was how there were a lot of loud construction workers for a couple of days, but I have kids so it wasn't that big of a deal. Also, the outside doors do not lock. It says that you need a key card to enter, but they were not locked at all. If it were in a bad neighborhood I might have complained about it a little more, but it's still dangerous to have your side doors unlocked where anyone can enter, and not have to pass the front desk at all. Other than that, our stay has been, and is going extremely well.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
seslejeune, General Manager at Suburban Extended Stay Hotel Camp Lejeune, responded to this review, November 27, 2012
Thank you for your review and for extending your stay with us, that is why we are here to service your needs, even when the unexpected occurs.

I will look into our doors they should operate with key cards to ensure that they are working properly. Thank you for making us aware.

Thanks again for making us your lodging provider, we truly appreciate this honor.
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Fairfield, Connecticut
Contributor
20 reviews 20 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed November 21, 2012

Very much enjoyed our stay at the Camp Lejeune Suburban. Pluses...let us check in early, kitchenette with full size fridge and microwave with two burner stove top. Very comfy beds, great AC, very clean. We originally were placed in a room towards the front on the second floor...(we reserved two rooms)...and from reviews I read we asked for rooms in the back due to bar/noise from a club in front of the hotel. We were fortunate to move one room and a bit disappointed they would not move both rooms. Thurs eve Room 212 did not have a problem, however, Fri and Sat nights it was loud. Other room reserved was in 330 towards the back and the only issue was the person(s) on the fourth floor walked like they were elephants all times of the day and night. Not the hotel's fault, though! Wished there were more amenities in the room...all there was was a little sample of shampoo and a larger tv would be nice. No cleaning service or towel exchange unless you brought yours to the front desk for exchange. We did get a military discount so the price was not too bad. Will be going back often as our son is stationed at Camp Lejeune and we will definitely stay at Suburban Extended Stay Hotel if the prices are still competitive. Did not get to use pool or gym but will when we return. If you have any doubts about this hotel, don't worry...close proximity to main strip to Western Blvd where all stores and restaurants are located...and mall and movies. Not much to do in the area but we just wanted to see, hug and experience our Marine!!!

Room Tip: Room 330 was great...in the back and fall from elevator...occupants in room above were walking very...
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
seslejeune, General Manager at Suburban Extended Stay Hotel Camp Lejeune, responded to this review, November 26, 2012
Thanks for the detailed review!!!

We will look into the look into the rooms you had, plus the other recommendations.

Thanks for giving us the opportunity to serve you while you was here to see your Marine!!! Great that he's home!!!

Look forward to seeing you on your next trip to Camp Lejeune!

Thanks again!!
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Charlottesville, Virginia
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed October 26, 2012

The only thing that could make this Hotel better would be a box of tissues! We had a good clean room! I could have moved into this hotel and stayed! It was almost home away from home. The frount desk persons were great, nice, kind and very helpfull in getting to Camp Geiger! Thank you for a great stay!

Room Tip: We stayed on the third floor and everything was great!
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
seslejeune, General Manager at Suburban Extended Stay Hotel Camp Lejeune, responded to this review, October 29, 2012
Thanks so much for the great review!!

I know that our team will love to read your messgae, especially my front desk team!!

Look forward to seeing you on your next visit!!!!
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Kansas City, Missouri
Senior Contributor
39 reviews 39 reviews
30 hotel reviews
Reviews in 28 cities Reviews in 28 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed October 23, 2012

After an awful stay at a different hotel six months ago, this stay was refreshing. I'm not sure you can beat the price.

Pros
- Free internet (~2000kbps on speedtest)
- Kitchen area with plates, a pot, a frying pan, and full size fridge.
- Friendly staff
- Working 'sleep' setting on TV

Cons
- Carpet in main areas of hotel, especially the elevator, is grungy.
- Driers have nasty lint traps that haven't been cleaned (outside of basic lint removal) in ages.
- Shower curtain only weighted on very ends and had a tendency to 'hug' the person in the shower.
- Musky smell in bedroom, but it goes away after air was turned on.

Overall it was a pleasant stay and I would recommend this hotel to anyone needing a place to stay near Camp Lejeune.

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
seslejeune, General Manager at Suburban Extended Stay Hotel Camp Lejeune, responded to this review, October 24, 2012
Thank you for giving us the opportunity to serve your lodging needs. Thanks for invaluable comments, gives us some areas to look into improving and ensuring we keep our guests happy.

I've reviewing the cons to make necessary corrections, thanks again for the extra detail.

We look forward to serving your needs the next time you're in Jacksonville.
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Greensboro, North Carolina
1 review
5 of 5 stars Reviewed September 24, 2012

I've stayed at the Suburban Extended Stay Hotel Camp Lejeune on at least three different occasions. The staff is extremely friendly and helpful, the rooms are very clean and the location is ideal (near downtown, across the street from Camp Lejeune and near shopping and dining on Western Blvd.)). The pool and gym are modestly-sized but not crowded and the pool stays open until October 1! And did I mention free in-room internet? Anyways, it's a great place to stay... NC work traveler

Room Tip: Rooms in the back with pool view are best
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  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
seslejeune, General Manager at Suburban Extended Stay Hotel Camp Lejeune, responded to this review, September 25, 2012
WOW what a review!! Love the detail!!

THANKS so much for staying with us multiple times, this lets us know that we are taking care of your lodging needs. My staff will truly appreciate your compliments, as it motivates them to strive for excellence every day and ensure we are taking care of our guests, such as yourself and your family.

We look forward to seeing you on your next visit!

Thanks again from our entire Suburban team!!!
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Additional Information about Suburban Extended Stay Hotel Camp Lejeune

Address: 1323 Lejeune Blvd, Jacksonville, NC 28540
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Jacksonville
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 28 Hotels in Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Suburban Extended Stay Hotel Camp Lejeune 2*
Number of rooms: 121
Official Description (provided by the hotel):
Comfortable rooms with at-home features and amenities that make us a great place to stay for extended military training, job relocation and any extended stay visits, as well as being convenient for our business and leisure travelers as well. Easy access to the military bases, closest hotel to Camp Johnson and only 3 miles from Camp Lejeune. Centrally located to several Jacksonville, North Carolina restaurants and shopping, just a couple of minutes from our hotel. For family fun, we are close to several beaches, including Onslow and Topsail Beach. We offer numerous features, outstanding service and a great location. Whether you need accommodations for one night, several weeks or many months, the Gold award-winning Suburban Extended Stay Hotel Camp Lejeune is a great place to stay. Make a reservation with us today and we'll make you feel at home. ... more   less 
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