My family and I flew down to the area to visit due to a family member's illness and needed a room for the night before we flew out of the Jacksonville airport the next morning. The hotels in Jacksonville all seem to be clumped in one area. We chose the Quality Inn. The hallways and room had that musty smell common to rundown hotels. The room was clean but the beds were hard and uncomfortable. We were exhausted but still had to wake up early for our flight, so we called the front desk and asked for a 4:15 a.m. wake-up call. Luckily, our daughter set the alarm on her phone, because no wake-up call ever came. When leaving, I asked the teen-ager manning the front desk why we never received our wake-up call, and she mumbled something incoherent. This hotel was definitely substandard for the price. We stayed in a clean, non-musty smelling three-star chain hotel with comfortable beds the previous night in Philadelphia for considerably less money and received our wake-up call to boot. I am not one of those nitpicking reviewers you sometimes see on Trip Advisor. I am very easy to please - a clean room, comfortable beds and basic customer service is all I ask. If you are the same, avoid this hotel. I travel a great deal, and I also believe that the hotels in Jacksonville are overpriced, which probably has something to do with the hotel chains taking advantage of the fact that there is a Marine base here.

Stayed here for the Park and Fly Program this Hotel offers. Although we did not book through the Hotel directly, the Staff answered all of my questions repectfully and patiently when I called immediately after booking the room.

My husband and I were not disappointed. The staff was wonderful (forgot a comb and the clerk was quick to solve my problem); the room floor was all tile, which I like for the cleanliness factor; the price was very afforadable; there was a great restaurant (The Millhouse Steakhouse) next door; and no charge for parking my vehicle for 14 days was a super bonus.

I went to visit a friend in the area and stayed at this hotel. Had a great weekend there and the staff was friendly. The room was nicely made, though the fridge did leak a bit inside. Other than that it was a good stay and will be staying there again if I am in the area.

We stayed for 2 night and the hotel was clean and in a convenient location to shopping and restaurants. There are a lot of new hotels being built in the area so it appears they have done some modern upgrades here. The value was better than most so I was worried that it might not be updated but was surprised. However, they could upgrade the AC systems in the room. It was extremely loud and never really seemed to work well. The room was clean but had a musty smell which I felt like got worse when the AC kicked on. My biggest complaint was how loud the hotel was. The walls were thin and I could hear every step and voice from the sides and above us. There were a bunch of kids running up and down the halls and nobody on staff really seemed to care. It didn't bother me that much but might for people looking for some quiet. Overall it was a good value and I would stay again if I come back.