I agree with other reviewers....Rachel is outstanding! Very attentive customer service. The breakfast attendant was good as well. The breakfast food was okay. It consisted of mostly cold items and breads.
We liked our room. It was clean and roomy. It had a ceiling fan in the living area. Something you don't usually find in a hotel. We had 2 queen beds and a sofa bed. We made use of all beds. The fridge and microwave are a must for us, and they are included.
The rooms that share a balcony were below us. It would have been nice to have one of those rooms. The balcony was large with tables and chairs. I was surprised at how large it was! Very nice.
We did not get to use the pool or hot tub, but the area looked clean and inviting. All in all a good one night stay. I would stay here again.