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“Really great staff!” 3 of 5 stars
Review of Sleep Inn Lake Norman

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Sleep Inn Lake Norman
2.0 of 5 Hotel   |   16508 Northcross Drive, Huntersville, NC 28078   |  
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Ranked #10 of 12 Hotels in Huntersville
Greensboro, North Carolina
1 review
“Really great staff!”
3 of 5 stars Reviewed February 18, 2015

I've spent several weekends at this hotel over the past year while participating in a local training program. It's almost unfair to review the rooms themselves, as they are currently undergoing a major renovation - and, yes, the bedding and furnishings are definitely due for a makeover. That being said, I really cannot say enough about the staff. I see that Tony Riddles has already gotten a shout-out or two here, and he really does earn it! He's taken care of our every need, printing and photocopying things for us to save us time; directing us to good local eateries; and even suggesting a good walking route for me during an extended summer stay. Though we visit only once every few months, he always remembers us by name and does whatever he can to ensure a nice stay. All of the other staff members we've encountered have been really helpful as well (Brendan also stands out). While the rooms that have not yet been renovated will definitely benefit from the upcoming improvements, Tony and the rest of the staff see to it that the place is clean, quiet, and family-friendly. They do a great job!

  • Stayed February 2015, traveled on business
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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80 reviews from our community

Traveler rating
    34
    25
    14
    4
    3
See reviews for
28
18
6
12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
Top Contributor
81 reviews 81 reviews
41 hotel reviews
Reviews in 42 cities Reviews in 42 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed January 13, 2015

Stayed here the other night. The price was a great value, it was clean and quite.
The hotel is near several restaurants and shopping centers. Easy access to I-77.
The front desk staff was friendly and professional.
I will stay here again when in the area.

Stayed January 2015, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southern Pines, North Carolina
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
Reviews in 13 cities Reviews in 13 cities
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed September 27, 2014

I spent 3 nights at this hotel this past week and wished we had spent 5 more minutes up front researching before we agreed to stay here. The hotel is under renovation and boy does it need it. The rooms have chipped furniture, dirty carpets, and noisy air-conditioners.

The carpet was wet in several areas without any clear explanation for the wet.

My room was not cleaned 2 of the days and when I raised it to the front desk, they advised me that their management report showed that the room had indeed been cleaned. When I offered to take pictures to show them the unmade bed and dirty towels, they had no comment.

Breakfast was really sub-par with stale breads and limited fresh anything.

  • Stayed September 2014, traveled with friends
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte, North Carolina
2 reviews
5 of 5 stars Reviewed June 29, 2014

I have stayed at the Sleep Inn several times and I must say I am always delighted. The staff welcomes me with smiles, courtesy and an easy check-in. One of the front desk staff stands out the most is Tony Riddles. He has consistently been extremely helpful and informative regarding my membership, points of interests and good conversation. The location is tucked away and the room is comfortable and clean. The restaurants and shopping are within walking distance. A peace of mind.

Room Tip: The first floor suite is divine.
See more room tips
  • Stayed June 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lake Villa, Illinois
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 24, 2014 via mobile

We picked this hotel really based on location on a trip from Florida. This hotel was not fancy, but that was not what we were looking for. The hotel was clean, quiet and affordable. The price was right, and we would stay here again.

  • Stayed May 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Naples, Florida
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 24, 2014

Hotel hallways smelled of smoke (even though I requested nonsmoking room) you can't escape the awful smell, comes under door. Has a fridge. Good for quick stay.Bathrooms small. Wished I could have checked out early.. Was ready to go after first night.

Stayed May 2014, traveled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Canton, OH
Senior Contributor
45 reviews 45 reviews
13 hotel reviews
Reviews in 30 cities Reviews in 30 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed March 26, 2014

We had a great stay here, Toni at the desk was so very helpful, telling us where parks and golf courses were. Also, when I had a medical problem, located the closest hospital.
The breakfast was OK for continental. The room was clean and the bed comfortable.
A good choice for a low price.
In a good location.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pete m, Manager at Sleep Inn Lake Norman, responded to this review, March 27, 2014
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

Property CHI
GM
Sleep Inn & Suites Lake Norman
70476625200
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sleep Inn Lake Norman

Address: 16508 Northcross Drive, Huntersville, NC 28078
Phone Number:
Location: United States > North Carolina > Huntersville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #10 of 12 Hotels in Huntersville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Sleep Inn Lake Norman 2*
Number of rooms: 108
Reservation Options:
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Also Known As:
Sleep Inn Lake Norman Hotel Huntersville
Sleep Inn Huntersville
Huntersville Sleep Inn

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