Sean checked us in, a family of 2, (5 adults and a 21 month old baby) on January 26, 2013 at around 7:00 PM. He was very professional and efficient, that he had us checked in to 2 rooms in no time at all. He made us feel so welcome, although we just walked in without making a reservation. We were coming from Toronto, Canada and were not sure what time we would get into North Carolina, therefore we did not book a reservation.
Sean made us feel so welcome, that we felt like coming home after such a long and tiring trip. This is excellent customer experience that Sean has made possible, so much so that on the way back we checked in again. The morning Staff was just as good. We enjoyed the breakfast served. And the eating area is clean. On the overall, including the rooms are clean. We certainly will recommend it to friends and other family members.
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