My family stayed at this Comfort Suites in Huntersville, NC January 18-21st. It is a newer hotel and everything was clean and neat upon our arrival. Check in was easy. Breakfast was your usual continental breakfast, eggs, meat, bagels, cereal, fruit, coffee, milk, juice. All pretty standard, which was fine. But the front desk staff wasn't all that friendly. The only one that said "Hello" when we would enter was the manager, which I thought that was odd.
The night shift front desk clerk was totally inappropriate, he was a younger guy, but he came outside while my sister in law was smoking a cigarette and talking on the phone to her mother, and asked her if she was smoking a "blunt"! I really could not believe that! We were leaving the next morning, otherwise I would have checked out and gone elsewhere based upon that last statement.
I'm giving it 3 stars, because it is a clean hotel but the staff obviously needs to be retrained, asking a guest if they are smoking "blunt" is definitely not acceptable behavior and if he were my employee he wouldn't be after that! Maybe drug testing your employees would be something to consider!