I reserved the most expensive private cabin for my fiance for his birthday that they offered. The website photos make this look like a quaint little charming town. Very deceiving! Think Deliverance.
They gave us the code for the gate to get into the cabin road area. The code wouldn't work, so I had to call them. They gave me another code, that didn't work either. They had to send someone to try and get us in the gate. The cabin I paid $185 a night for was not even clean when we got there. I had to call the main number and ask them to send someone to clean it. They said, Oops, guess we forgot. Then we left the cabin to go back to their main building to get our "couples massage" that I had booked, but the gate malfunctioned again upon trying to leave and it hit the front of my new Cadillac and chipped the paint. At the main office, I told the staff about the gate hitting my car-- they were not interested in hearing it and offered to do nothing about it. They just said, "Yeah, we've been having problems with the gate lately." Huh?!
The couples massage was mediocre. The room was cold and unwelcoming (cheap tile floors, like the kind you buy at the dollar store and stick down yourself).
After the massages, we tried to find a restaurant to eat at. Good luck! The BEST place we could find was a dingy, smokey little bar with holes in the floor (yup, right to the outside!) that offered cheap burgers and stale fries. The service wasn't much better than the food.
We went back to the cabin and had to fill the outdoor hottub ourself. It actually was an okay mineral bath hottub, but the bed was small and uncomfortable for sleeping and there were no blinds on the windows, so be prepared for glares of bright light at 6:30am. The shower was barely a trickle of luke-warm water.
Upon checking out at the main office, I attempted to discuss my car being hit by the gate again, but again, they were not interested in hearing it. The gal acted like she was just too busy to deal with it, so I left.
- Also Known As:
- Hot Springs Hotel Hot Springs