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“Bait and switch.” 3 of 5 stars
Review of Jackson Hole Gem Mine

Jackson Hole Gem Mine
9770 Highlands Road, Highlands, NC 28741
828.524.5850
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Ranked #10 of 20 things to do in Highlands
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Owner description: Jackson Hole Gem Mine has been a family owned business since it was built in 1952. We are located exactly 9 miles from beautiful downtown Highlands, and 9 miles from downtown Franklin. We are 1/3 of a mile from the breathtaking Cullasaja Falls (means "sweetwater" in Cherokee). Also, 5 miles from Dry Falls (seen in The Last of the Mohicans). Our guests can browse our huge rock shop and gift store, or eat hot boiled peanuts on our front porch overlooking the beautiful Cullasaja River. Our gem mine is all weather fun for the whole family. Macon County is considered the "Gem Capital of the World" for a reason! Come and buy a bucket to sift! Small Buckets are $10 each, and one per person. Ultimate Buckets are $30 each or 2 for $50. These buckets are big and can be shared! We also have a $100 Bucket Club. This bucket is great for families. With this, you receive a $45 free cut of a gemstone that you find! Chuck is a master lapidary and we can help you choose what would be the best thing in your find to cut! We are handicapped accessible and very kid/pet friendly.
Atlanta, Georgia, United States
Level Contributor
18 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
“Bait and switch.”
3 of 5 stars Reviewed July 10, 2013

The panning was fun and the staff was knowledgeable but the sales tactics were pushy and fishy. Every time you asked something they tried to upsell you or tell you that you should have bought some other kind of deal. Fun but BEWARE!

Visited July 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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53 reviews from our community

Visitor rating
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Date | Rating
  • English first
  • Any
English first
Indian Harbour Beach, Florida
Level Contributor
25 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
“Fun and Friendly”
5 of 5 stars Reviewed June 23, 2013

We stopped by for an unplanned visit while driving from Franklin to Highlands. The gift shop has a lot of jewelry and touristy stuff. The pricing is straightforward for the buckets of dirt for the gem mining and is in line with others in the area. We were instructed and coached throughout the visit and they took time to give individualized instruction to my sons, including a little extra for my son with a disability. The shop keeper was engaging, informative and personable. We will stop in again.

Visited June 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jackson, Wyoming
Level Contributor
20 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 18 helpful votes
“Gem of a place”
4 of 5 stars Reviewed June 19, 2013

Had a great time finding some good rubies, emeralds etc. Even found a moon stone which they say is quite rare. Lots of good family fun!

We bought the $25 large buckets. Smaller one available for $10

Visited June 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Level Contributor
14 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
“Perfect for Kids”
5 of 5 stars Reviewed May 28, 2013 via mobile

Adults would have a good time here but if you have children then definitely take them here. I took my 7 and 5 year old boys and they had a blast. After you find your gems you have the option to get one or two cut into stones for jewelry to make momma happy as well. We were sore from hiking in the area. Lots of hikes and different activities to do in Highlands and this is at the top of the list. I had low expectations but was very pleasantly surprised.

Visited May 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Level Contributor
31 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 62 helpful votes
“Fun time-super friendly staff”
5 of 5 stars Reviewed April 7, 2013

We took our 6 and 9 year old daughtters here after reading all the good reviews. What a great time!! We paid $50 for two large buckets and my kids had a blast finding their gems...peridots, amethyst, citrine, sapphires, rubies, emeralds, topaz, and tourmaline. My six year old has been carrying around her bag of "gems" day and night. The staff were really knowledgeable and helped us identify all of our stones. We ended up hanging out in the shop talking to the staff about other topics like gardening, even after we'd made our purchases. They were just so friendly and generous! Absolutey worth a visit. (The drive there is beautiful, too.)

Visited April 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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