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“A haven for dog lovers and their pets!” 4 of 5 stars
Review of The Park On Main Hotel

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The Park On Main Hotel
2.5 of 5 Hotel   |   205 Main Street, Highlands, NC 28741 (Formerly Highlands Suite Hotel)   |  
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Ranked #2 of 6 Hotels in Highlands
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“A haven for dog lovers and their pets!”
4 of 5 stars Reviewed yesterday NEW

The Park on Main is a newly renovated gem on main street in Highlands. Beautifully and tastefully done, the rooms are big and comfy. There is a problem using the fold out couch in the sitting area but the general manager promised me that they will address it and fix it. Light from the courtyard shines right into the room where the fold out couch is and there is no way currently to block it.
We loved the hotel and the friendly staff. We had my friend's little Maltese with us and she was very impressed with the doggy bed, the water bowl and the doggy shampoo. Really very high end. Breakfast was OK and the location just perfect for strolling to shops and restaurants.
Certainly a place I would return to. It would be a 5 rating and it will be once the light issue is fixed.

Room Tip: Choose rooms facing the back for more quiet but even facing Main Street it is OK.
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  • Stayed September 2014, traveled with friends
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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21 reviews from our community

Traveler rating
    17
    4
    0
    0
    0
See reviews for
5
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
Abilene, Texas
Senior Reviewer
10 reviews 10 reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

My family checked into this hotel after a horrid experience with another one in Cashier's NC. The hotel was recently renovated and very clean. Jessica working at the front desk was a delight as she listened to our ordeal and helped us check into a room that would meet our needs. The courtyard which the rooms face is a wonderful place to sit, relax and reflect with a glass of wine. Great hotel, great location and great customer service!

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Senior Contributor
28 reviews 28 reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were thrilled with this new find in Highlands. Photos of dogs and bears adorn the walls the beds are plush and comfy all in white with piles of good pillows. The whole place makes you want to come back again and again. There is a nice continental breakfast included in your stay. I predict it will become hard to get a room here!

Stayed August 2014
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael H, Manager at The Park On Main Hotel, responded to this review, 1 week ago
Thank you for all your kind words. We are thrilled that you had such an enjoyable stay with us and we do hope that you stay with us "again and again".
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miramar Beach, Florida
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We've gone to Highlands and Cashiers many times in the past. We've stayed at Old Edwards Inn (which has gotten very expensive), rented houses and condos. We love Park on Main. Great location in town within walking distance to all the great restaurants. Beautiful renovation. Spacious and nicely furnished. Very clean. Great bathrooms. Reasonably priced. We'll definitely be back.

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greenville, South Carolina
Senior Contributor
28 reviews 28 reviews
23 hotel reviews
Reviews in 19 cities Reviews in 19 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We just spent a wonderful two nights at this lovely, new boutique hotel. Everything was clean and so pretty, complete with a super friendly staff. We had a very spacious King Suite with wonderful bath and huge shower. I wish I could pack up this suite and take it with us everywhere we travel! It is also the most over-the-top dog friendly hotel I have ever seen, but although I saw many pets with their owners, I never heard barking. (I am sure the four legged guests also had nothing about which to complain) Our room also did not have any doggie smell. The next time I may just take my two Granddogs!
The only demerit in an otherwise perfect weekend was the continental breakfast. I know that type of breakfast can be very basic (such as what was offered here) or on a more upscale side (with bakery fresh muffins and bagels, etc.) I would say the Park on Main offers a completely edible continental breakfast. This will not stop us from returning as we loved the hotel so very much. Our second morning we went out into Highlands and found a breakfast to our liking. (Although the price wasn’t included in the room!!)
Stay here!

  • Stayed August 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greenville, SC
Senior Contributor
28 reviews 28 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

My wife and I visited Highlands for our 49th wedding anniversary and although we enjoyed everything about the community, I think we would have to say that The Park On Main was the zenith of our experience.

Beginning with our telephone contacts with Michael and others of the hotel staff, before the trip and later after we checked in, the people are just first class. We were disappointed that Mr. Pickles was not there to greet us!

Our room was spectacular, easily the largest and one of the nicest hotel suites we've ever encountered. Since everything is brand new, there are still a few rough edges but overall, quite luxurious and well done. Due to a medical condition, my wife must have a bathtub, rather than a shower. Since the smaller suites have only (and "only" doesn't address how nice they are) walk-in showers and no bathtubs, we were upgraded to a Deluxe King Suite, with both a separate, walk-in shower and a huge, claw-foot tub! The dog theme is everywhere but no dogs were in evidence except in the beautiful paintings all over the hotel. The housekeepers were just as helpful and nice as all the other staff members we met at the Park.

Thank you Michael and all the other staffers, for making our anniversary so special.

Stayed August 2014, traveled as a couple
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael H, Manager at The Park On Main Hotel, responded to this review, 1 week ago
We are thrilled that you had such an enjoyable stay with us. We were honored that you chose to celebrate your special day here!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Davie, Florida
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We found the Park On Main Hotel to be very, very clean, warm and cozy. It has only been opened since July so it was wonderful to feel the newness of the hotel. Everyone was very friendly and the patio area outside of the room is lovely for enjoying a glass of wine and relaxing. A very simple continental breakfast was included that consisted of a cereal, bagel, muffins, yogurt, etc. Overall, I would recommend as the location is perfect to walk to any restaurant in town.

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Park On Main Hotel

Address: 205 Main Street, Highlands, NC 28741 (Formerly Highlands Suite Hotel)
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Highlands
Amenities:
Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #2 of 6 Hotels in Highlands
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — The Park On Main Hotel 2.5*
Official Description (provided by the hotel):
Under new management, this "all suite" hotel offers the utmost in comfort and luxury. Each of our 24 suites offers access to a fully landscaped garden terrace. We are pet friendly as well as within easy walking distance to local shopping and dining. Visit our website for availability! ... more   less 
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Also Known As:
Highlands Hotel Highlands

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