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“all Good!” 5 of 5 stars
Review of The Park On Main Hotel

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The Park On Main Hotel
2.5 of 5 Hotel   |   205 Main Street, Highlands, NC 28741 (Formerly Highlands Suite Hotel)   |  
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Ranked #2 of 6 hotels in Highlands
Lake Norman, North Carolina
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
“all Good!”
5 of 5 stars Reviewed 4 days ago NEW

The hotel is clean even with all the dogs. You wouldn't even know that there were dogs on the grounds, unless you saw them. I never heard any or saw any evidence of another dog present. The room itself was clean and tidy all ready for our arrival and allowed us to have a relaxed time while we were there with a nice sunny courtyard. The staff were all very friendly, all of them, with our without our four legged friends and helpful with both sites to visit or restaurants to dine at. Great location close to just about everything! We would definitely stay there again.

Room Tip: Weekday you hear street cleaning or cars on street side. First floor allows immediate access to the...
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  • Stayed August 2014, traveled with family
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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14 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
Atlanta
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

I just spent my birthday weekend in Highlands, and stayed here. My queen suite was so beautiful with hardwood floors, a heated bathroom floor, Ralph Lauren like decorating, French doors and plush towels and bed linens. Since it is located on Main Street, everything was simply steps away.

The continental breakfast was excellent with upscale furnishings and REAL orange juice, etc.

I can't wait to stay again during the upcoming fall foliage season.

I love it!

Room Tip: Get one of the secluded room.
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  • Stayed August 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This was our first trip to the mountains of NC. As we were looking for places to stay in Highlands, we found this property on Trip Advisor. It met and exceeded our expectations. The rooms are well appointed, comfortable and the entire property has been completely renovated. It is conveniently located in highlands easy walking distance to all restaurants and shopping. The only issue is the underground parking, tight fit with all the support piers.

Stayed July 2014, traveled as a couple
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael H, General Manager at The Park On Main Hotel, responded to this review, 2 weeks ago
Thank you so much for your kind words.
We are thrilled that you chose to stay with us during your visit to Highlands.
Please come back again very soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phoenix, Arizona
Contributor
17 reviews 17 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was our first time visiting western North Carolina and The Park on Main really made our time there special. The hotel had its grand opening just two weeks before our stay. Everything was immaculate, beautifully decorated and the staff was beyond accommodating. We are avid dog lovers and even though we weren't able to travel with our dogs on this trip, we really appreciated the attention to detail that Park on Main demonstrated for those traveling with their furry friends. There was a comfy Orvis dog bed and big ceramic dog dish in the room, along with. gorgeous dog portraits throughout the lobby and rooms. Our room was very spacious and had a separate sitting or working area outside of the bedroom (with large flat screen TVs in the sitting and bedroom area). The décor and furnishings in the room were lovely and the in-room Keurig coffeemaker and complimentary continental breakfast made us feel right at home! Parking is conveniently located in a brightly lit parking garage under the hotel at no extra charge. Lastly, you can't beat the perfect location right on Main Street were you have a variety of gourmet restaurants and local shops to choose from.

I have nothing but great things to say about this new hotel and its staff (especially Jessica at the front desk) and encourage people to visit the gorgeous, pet friendly town of Highlands and stay at The Park on Main while you are there!

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkOnMainHotel, Manager at The Park On Main Hotel, responded to this review, 2 weeks ago
It is wonderful to hear that your first visit to Highlands was a positive one. We appreciate you choosing The Park On Main Hotel and are happy you had a great encounter with our staff. We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Treasure Island, FL
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

This hotel is absolutely beautiful!, comfortable, and right on Main Street. You couldn't ask for a better location or friendlier staff. Liz an Tim were great, as well as the remainder of the staff I encountered. The hotel is centered around a wonderful courtyard and fountain. This would be the perfect venue for an event or social gathering . Everything you need is within a short walking distance, from great shopping to fun dining. It really is a magical place!. A great small town to walk and explore. I will definitely return. Pet lovers are accommodated and welcome to this upscale hotel as well!

Stayed July 2014, traveled on business
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkOnMainHotel, Manager at The Park On Main Hotel, responded to this review, 2 weeks ago
We are happy to hear that you had a great experience with The Park On Main Hotel and our staff. We look forward to having you back in Highlands with us!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aiken, South Carolina
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is squeaky clean new, nicely decorated, beautifully landscaped, with wonderful attention to detail (lush linens, lots of flowers, and an excellent breakfast is included), and a perfect location along Highland's Main Street. AND it is pet friendly. Wanting to escape the heat and humidity of lowlands South Carolina I consulted tripadvisor, made an online reservation (clicking on the very reasonable AAA rate), grabbed some kibble and my dog, and hightailed it to Highlands! Aaah, the fresh, cool, clean mountain air. Heaven. So nice to have a friendly, safe, pretty place to stay--all within walking distance of downtown Highlands attractions: shopping (retail hiking) and sidewalk restaurants (an important consideration for those traveling with dogs). I will definitely go back.

Room Tip: My room was on the courtyard, a short walk to lobby breakfast bar.
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  • Stayed July 2014, traveled solo
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkOnMainHotel, Manager at The Park On Main Hotel, responded to this review, 2 weeks ago
We are glad to hear you had a great experience with The Park On Main Hotel. We love Highlands too – it’s a great place to escape and breathe in the fresh mountain air! We hope to see you and your dog again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montgomery, Texas
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

at the time of our stay, this hotel had only been open 2 weeks.

Right in walking distance to restaurants, theater, shopping and more, this pet friendly setting is striking with its beautiful courtyard in the center and convenient parking. The real WOW factor strikes you when you enter your room. We had a beautiful fresh living area, perfect for relaxing or having a drink with friends. There is a Keurig coffee maker, small fridge and large screen TV with more channels than any human really needs. Comfortable looking pet stations were in the living area.

The showers were huge marble showers with a bench seat. Marble countertops in the bath area came with clean scented soaps and shampoos. Use of a blow dryer was also provided.

The beds were spa fresh with an unbelievable comfortable mattress and the clean white linens were snuggle soft along with plush white pillows. Generous closet space. One of the best features are the French doors and small balcony off every room. And the price... Very reasonable. I have paid more in Highlands for a single room without half these features.

Hope this little gem keeps it up, I may become a regular, even without a pet. :)

Room Tip: Make reservations early. 2 night min.
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  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkOnMainHotel, Manager at The Park On Main Hotel, responded to this review, 2 weeks ago
We are so happy to hear you had a positive experience with our hotel. The balconies are one of our favorite features too! Thank you for your kind words and we look forward to seeing you in Highlands again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Park On Main Hotel

Address: 205 Main Street, Highlands, NC 28741 (Formerly Highlands Suite Hotel)
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Highlands
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #2 of 6 hotels in Highlands
Price Range (Based on Average Rates): $$$
Hotel Class:2.5 star — The Park On Main Hotel 2.5*
Official Description (provided by the hotel):
Under new management, this "all suite" hotel offers the utmost in comfort and luxury. Each of our 24 suites offers access to a fully landscaped garden terrace. We are pet friendly as well as within easy walking distance to local shopping and dining. Visit our website for availability! ... more   less 
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Also Known As:
Highlands Hotel Highlands

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