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“Food is delicious, but the employees are not.” 2 of 5 stars
Review of Zaxbys

Zaxbys
3895 Brian Jordan Pl, High Point, NC 27265-8043
336-812-3838
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Ranked #129 of 245 Restaurants in High Point
Cuisines: American
Restaurant details
High Point, NC
1 review
2 helpful votes 2 helpful votes
“Food is delicious, but the employees are not.”
2 of 5 stars Reviewed June 26, 2011

The food here is pretty good for a so-called fast food chain, but the employees are absolutely horrible. They mumble, they do not say please, thank you, sir, miss or any kind of kind salutation. The drive thru staff barely acknowledges you are there, and they do not even look at you when taking your money or card nor when they give you your food. I usually do not complain about fast food, but these people are absolutely terrible!

Visited June 2011
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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15 reviews from our community

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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Piedmont, NC
Top Contributor
108 reviews 108 reviews
77 restaurant reviews
Reviews in 31 cities Reviews in 31 cities
97 helpful votes 97 helpful votes
“Service Here is Alwaya a Mystery”
3 of 5 stars Reviewed August 25, 2008

I have eaten at this location approximately ten times. The food is usually good but the service is slow and unpredictable. On a few occasions it seemed as if the kitchen staff had other things on their minds, as I watched them horseplay and talk amongst themselves as opposed to preparing the food. Orders are usually available within 10 minutes of placing your order. On one occasion I waited over thirty minutes and finally asked for a refund, along with several other customers. The manager offered no excuse but you could see he was upset. The good food available here keeps the rating up to a medium spot. The service is what drags it down.

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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