to have the wedding ceremony and reception. It was absolutly the most beautiful place. We both new as we walked in the front door that this was what we were looking for. We should have listened to our first GUT feeling when the first appointment we set up with the person (name not given) and she wasn't there. This was like a roller-coaster. I don't think I met with the same person once. And to think we were suppose to feel good about spending our hard earned money on a wedding that we wanted to be perfect. They go out of their way to help you until the deposit is posted and things are on the go. Had I NOT already sent out the invites, even after putting the $$$$$ down on the venue, I would have cancelled this. They have a beautiful place to run, but the most unprofessional people working there. The food is absolutly the best and the staff under management level is ok, but the management is the worst. You would think with all the complaints that the corperate office probably gets that they would look into this. This place, no matter what it is bringing in could do so much better if they would look into the problemed areas such as the managment. It is ran very unproffessional, I can't say it enough. We had no contract signed at any time, They do a bit of hen scratch on a peace of paper and that whats you get for a contract or receipt ( unless after my issues things have changed). You will be charged with all kinds of hidden fees and deposits, so please get EVERYTHING in writing. Also you are probably better off bringing in and serving your own beer and wine or you will be over billed for beer and wine that your guest couldn't possibly have consumed. This Venue is a definet RIP_OFF!!! They take advantage of people, because they know once you fall in love with it and start the wedding proceedures your STUCK!!!!!! Be sure to have a contract (actual contract) filled out discussing all deposits, cost and fees. After going through everything I've been through and doing my research ( that I should have done ahead of time). I found a contract online, this was never used, nor discussed. What does this tell you about management. Who has a contract and doesn't use it. Be very WEARY and make a few appointments before takeing the BIG PLUNGE. You'll see I was right when you don't meet with the same person at least twice in a row and that will be the first sign!!!!!!! Love the place and food and for that I would give it 5 stars, but everything else poor, very poor.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.