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“Nice night in Hickory” 5 of 5 stars
Review of Red Roof Inn Hickory

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Red Roof Inn Hickory
2.0 of 5 Hotel   |   1184 Lenoir Rhyne Boulevard, I-40 at Lenoir Rhyne Boulevard, Exit #125, Hickory, NC 28602   |  
Hotel amenities
Ranked #8 of 14 Hotels in Hickory
Charlotte, North Carolina
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Nice night in Hickory”
5 of 5 stars Reviewed April 2, 2014

We only stayed one night, but the service, cleanliness, location and friendliness was excellent. We didn't want to spend a lot of money, but wanted a nice room. We got it by booking the superior king room.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kimberly W, General Manager at Red Roof Inn Hickory, responded to this review, April 28, 2014
Dear Traveler,

Thank you for taking the time to review our hotel. I am so pleased that you found value for your money in us. Red Roof is striving to be the best in customer service. We so appreciate you letting us know how we did. I will pass your comments along to the staff. Feedback is so very important to us. Thanks Again =)


Kimberly Wensil
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93 reviews from our community

Traveler rating
    30
    35
    13
    8
    7
See reviews for
22
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16
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Any
English first
Grandy, North Carolina
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 2, 2014

Saw a coupon for the Red Roof Inn, and thought we would try it. It was one of the few places that honored the coupons out of the Hotels.com coupon book picked up at the rest area. Quality Inn would not, nor would some of the others we called. We were not dissapointed. The room was updated--looked recent. The bed was comfortable. The room was small but we only needed a night or two and only used it to sleep and shower. Water pressure was great! Lots of hot water. Everything worked in the room. The staff were really nice too. My only complaint is that it can get noisy from 4 am to check out with customers not respecting that other guests are trying to sleep. But we don't blame the RRI. The place was a safe area and close to restaurants, shopping and close to downtown Hickory ( a must see!). We would probably stay there again if we didn't plan ahead.

Room Tip: try to get 1st floor, then you can park right by room.
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  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kimberly W, General Manager at Red Roof Inn Hickory, responded to this review, April 28, 2014
Thank You!

We are so glad that you were able to stay with us during your travels. I am always so glad to see wonderful comments about the staff. I am happy that you were satisfied with your room. Our business is making all travelers feel like welcomed guests and providing each guest with a comfortable clean place to rest for the evening. Thank you for taking the time to share your review.


Thanks Again

Kimberly Wensil
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
2 of 5 stars Reviewed March 23, 2014 via mobile

The first room we got put in had holes in the comforter, the room smelled like someone smoked in it and tried covering it with febreeze, and there was no bathroom door! The second room smelled better, but the tv wasn't flat screen, the lamp shade was cracked, the air conditioner vent was broken, and the door handle fell off when we went to leave. Two stars for the price, but you get what you pay for...

Stayed March 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kimberly W, General Manager at Red Roof Inn Hickory, responded to this review, April 28, 2014
Dear Valued Guest,

Please accept my sincerest apologies that the rooms you were checked into were in need of updating. We do have one or two rooms that are in need of some TLC. I am so sorry that your stay was not to your liking. I do hope that you give us the chance to show you the majority of our rooms are clean and ready for guests. Thank you so much for your response. Reviews show us what we are doing well and also where we have room for improvement.


We hope to see you again in the future. =)


Thank You,

Kimberly Wensil
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minneapolis, Minnesota
Senior Contributor
35 reviews 35 reviews
14 hotel reviews
Reviews in 23 cities Reviews in 23 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 27, 2014 via mobile

Have stayed in a couple Red Roof Inns and they can be questionable choices. This one, however, worked out well. Though a little run down, everything was clean, pretty comfortable and the staff was helpful. Tremendous value, mostly quiet, easy to get to. Nothing special but little to complain about.

Stayed April 2013, traveled solo
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kimberly W, General Manager at Red Roof Inn Hickory, responded to this review, March 12, 2014
Dear Guest,

Thank you so much for the review! I am glad that you decided to give Red Roof a chance. Keep your eye on us as we roll out a new product in several locations! Many of our properties are getting a little age on them but we like to think of them as aging like a fine wine =). We pride ourselves in maintaining and upgrading our property. I am very glad that you were satisfied during your stay.

Thank You,

Kimberly, GM
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Saint Louis, Missouri
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed February 17, 2014 via mobile

Very impressed with the cleanliness and presentation of the room. Bed was comfortable. Location felt safe and was an acceptable distance from shopping. Close to restaurants. We really appreciated that the hotel has a no smoking policy, it made our stay even more comfortable.

  • Stayed February 2014
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kimberly W, General Manager at Red Roof Inn Hickory, responded to this review, March 12, 2014
Dear Guest,

We are lucky to have such a great location! We are close to everything and have plenty of dining options. Thank you so very much for your positive review. We love hearing what our guests have to say. We value your opinion and your business!! Come see us again very soon! =)

Thank You!

Kimberly, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlotte
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
Reviews in 18 cities Reviews in 18 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 3, 2014

Honestly when I think of Red Roof inns, I think the worst. They are always in the bad part of town and because of the price, have a bad clientele. I was completely wrong with this facility. The room (107) looks upgraded. For the price you cannot beat it. Flat Screen TV, clean shower and tub, clean sheets. No odors. Grounds are well maintained.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kimberly W, General Manager at Red Roof Inn Hickory, responded to this review, March 12, 2014
Dear Guest,

Thank you so much for taking the time to provide us with feedback. We LOVE hearing when we get it right!!! I am so glad that we were able to provide you with a clean, safe, quiet place to stay for the night. Please come back and see us again soon!

Thanks!!!
Kimberly, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Frisco, Colorado
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed January 29, 2014

So we stayed at this motel because the reviews were really good and it was cheap and convenient. Our "non-smoking" room was formerly a smoking room and although it had been two years since they'd had smoking in the room, you could still definitely smell it. The whole room had a faint smell of smoke. The floors were not very clean and the bedspreads just seemed kind-of nasty so we just slept with the sheets. I hate to leave a negative review because it was $45 and the staff was really friendly. But, I felt misled by the reviews on this site because we'd planned on spending more and staying at a nicer place but the reviews were so great that I felt we'd be crazy to stay somewhere else. Never again! I'd pay for something a little nicer and forego feeling like you needed to take a Clorox shower after staying here. When we called to make a reservation, they said there were hairdryers in the rooms. There definitely was not one in our room but we were so creeped out by the room that we didn't want to shower there anyway so the hairdryer was a moot point.

Room Tip: Make sure your non-smoking room isn't a converted smoking room!
See more room tips
  • Stayed January 2014, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kimberly W, General Manager at Red Roof Inn Hickory, responded to this review, March 12, 2014
Dear Guest,

I am so very sorry that you did not enjoy your stay with us. We strive to provide each guest with a very clean room that they can feel comfortable in. I do hope that you will give us another try and another chance to show you that we can do much better for you in the future. Thank you so very much for your feedback. We will use it as an opportunity to improve.


Thank You,

Kimberly, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Red Roof Inn Hickory

Address: 1184 Lenoir Rhyne Boulevard, I-40 at Lenoir Rhyne Boulevard, Exit #125, Hickory, NC 28602
Location: United States > North Carolina > Hickory
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #8 of 14 Hotels in Hickory
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Hickory 2*
Number of rooms: 108
Official Description (provided by the hotel):
Hickory — THE center for furniture outlet stores! Red Roof Hickory is within 1/2 mile of the Hickory Metro Convention Center and within 1 mile of the Valley Hills Mall and Hickory Furniture Mart. Hickory Speedway, Lenoir-Rhyne College, and L-P Fran Stadium are all within a 10 minute drive from this hotel. ... more   less 
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Also Known As:
Hickory Red Roof Inn

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