I stayed at thehotel for a wedding Friday & Saturday nights. There were stains on the bedskirt of one of the beds. The actual pillows were the size of couch pillows with an oversized pillow cases tucked inside. LOL, really??? Our room rate was $92/nite and was definitely over priced for the hotel, which should be referred to as a motel.
The staff was good upon arrival and during the stay. But on check out, the attitude changed and customer service went downhill. They have currently overcharged my card by $179 and I'm STILL waiting for it to be placed back on my card (day #2 of waiting). I spoke with the general manager who promised to have someone call me "later that day". It's tomorrow and no one has called me. So I called them (yet again). And was transferred to the wrong voicemail, then called back and the front desk person transferred me to another voicemail rather then answer my question of "is you GM in". So NO I WOULD NOT REFER ANYONE TO THIS HOTEL EVER. Good luck though finding a better place in Hickory, NC.
- Official Description (provided by the hotel):
- Mixing business and pleasure with style and ease is no problem for Crowne Plaza of Hickory. Located in the beautiful Catawba Valley and less than an hour s drive from the magnificent Blue Ridge Mountains, as well as the Charlotte Douglas Airport, Crowne Plaza of Hickory is only minutes away from the famous Hickory Furniture Mart, Hickory Motor Speedway, the birthplace of Nascar, Lenoir-Rhyne University, the Historic Downtown area of Hickory known as Union Square, as well as the modern eclectic shopping malls. Lodging in our hotel provides business travelers quick access to almost all major corporations in the Catawba County Area. Unlike other Hickory area hotels, the newly renovated Crowne Plaza of Hickory helps guests stay well rested with specialized Sleep Advantage amenities, including plush bedding and guaranteed wake-up calls. Our spacious guest rooms include complimentary high-speed internet access, allowing you to stay in touch while visiting for leisure or business. The Crowne Plaza of Hickory provides anyone planning a business meeting or social event 12,000 square feet of versatile meeting space and superior service to ensure your event is a huge success!. Most of all, our guests appreciate how our Southern hospitality makes comfort and convenience a top priority. Come discover Hickory and experience exceptional service and hospitality at the Crowne Plaza of Hickory ..We re looking forward to seeing you! ... more less
- Reservation Options:
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- Also Known As:
- Crowne Plaza Hickory i-40 Hotel Hickory
- Holiday Inn Hickory