As a treat for my mother's birthday, I decided to take her to North Carolina and wanted to stay somewhere special. After viewing several internet websites, I was attracted to the Echo Mountain Inn. The pictures and descriptions of the accommodations on their website made it look perfect for a relaxing weekend away and I decided it looked like it would be well worth the $100 per night rate. Was I ever fooled!
Entering the room, our hearts sank. The ambience was not at all what we had expected based upon their brochure and the per night rate. The brochure states that each room is decorated with antiques and reproductions. We found that the furniture was old and the fabric on the chairs was stained. The finishing touches that we would expect of a bed and breakfast in this price range were missing. The vinyl window blinds were stained and broken. The king sized bed that we had been promised was in fact two smaller mattresses put next to each other on a king size frame. The room was stuffy but we could not leave the fan on due to the noise it made. The fan itself was covered with dust. We were kept awake half the night by the constant footsteps from the floor above. The outlet plate in the bathroom was falling off the wall. The shower over the stained bathtub switched from scorching hot to ice cold without warning. We had to cover the eye-level window that viewed out to the public walkway with a towel for privacy. The “deluxe” continental breakfast was what you expect from a cheap hotel chain and we ended up having to go elsewhere to eat.
After our first night, we expressed our concerns to the front desk clerk. When we told her that we did not wish to stay a second night, she reminded us that we would have to pay for the second night that we had reserved regardless of whether or not we were satisfied. We decided to leave anyway and were charged for the second night. This was by far the worst hotel experience I have ever had!!!
- Also Known As:
- Echo Mountain Hotel Hendersonville