We went to the Copper Door for a birthday celebration. They assured the person who made the reservation that our tables would be adjacent to each other. They didn't say that we would be placed in booths in a enclosed breezeway with space heaters. One of the walls was a heavy plastic that covered screen windows that let in cold air to those who were seated next to it. This room shouldn't have been used in cool weather.
Service was horrible! I think that they assigned a inexperienced server to this room for training because she seemed to be lost most of the time. Our food took forever to be served and it took 45 minutes to get our bills paid! I'm not kidding! Maybe it was because she didn't keep track of who was with whom and what each person had to eat. I could see her at the restaurant computer trying to figure out how to make out the checks.
The food was not as great as everyone states. The pot roast was O.K. but nothing to write home about. The pork loin was very good at $19.00 but I've had just as good for a lot less. One in our group had the rack of lamb. He said that it had large portions of fat and a disappointment at $24.00! The only redeeming part of the meal for me was the $4.00 lobster & crab bisque for the soup selection.
Overall, the Copper Door should not have used a room that they could not service properly and they should have assigned a experienced server to oversee/help a trainee.
No excuse for a saturday night reserviation and a large group to service. Probably will not be going back to this place for a whole list of reasons.
If you own or manage The Copper Door, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.