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“Okay sushi/sashimi, pathetic service” 3 of 5 stars
Review of Wasabi 88

Wasabi 88
1605 E Firetower Rd, Greenville, NC
252-493-0510
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Ranked #19 of 237 restaurants in Greenville
Price range: $15 - $35
More restaurant details
Restaurant details
Good for: Bar scene, Large groups, Doing business, Special occasions, Entertaining clients
Dining options: Dinner, Reservations
Washington, North Carolina
Senior Contributor
21 reviews 21 reviews
13 restaurant reviews
Reviews in 10 cities Reviews in 10 cities
51 helpful votes 51 helpful votes
“Okay sushi/sashimi, pathetic service”
3 of 5 stars Reviewed February 13, 2013

Having been to the previous Wasabi 88 location and enjoyed the food and service, we were excited to check out the new one this weekend. It was a Sunday around 7:30 and they were pretty full, which is usually a good sign.

We waited a few minutes for a table but were seated pretty quickly at a four-top in the center of a big, bright dining room lined with booths on one side and a small service bar on the other. It's hard to describe the feel of the feel of this place, but it is not welcoming or comfortable. Unlike the old location, which was smaller, cozier and a the decor a little dated, it feels like you're eating at a food court in a mall -- cold, impersonal, and like the objective is to move as many people in and out quickly as possible. We were crammed between two other tables, and clearly heard every word of non-stop chatter from the woman at the table behind us.

We ordered our drinks, then a few minutes later, a couple of appetizers. Our appetizer arrived before our drinks - always a little irritating. We had a sampler platter of spring rolls and dumplings which were okay, then some maki rolls and sushi. My husband ordered a glass of sparkling wine and the server brought it out half full, saying they had had a really busy night and there was no more so it would be comped. He ordered the other sparkler on the wine list and she said they were out of that one too.

It was a birthday, so just for the occasion we asked for a dessert menu. The server said "we don't really have a dessert menu. We do have a few desserts, but we're out of most of them." ??? We asked if she would tell us what they did have (um, duh) and were informed of two choices, which she recited with no description or encouragement. Hmm. My friend ordered one, and it was a standard pre-made chocolate cheesecake, not bad, just your typical previously-frozen Sara Lee-type dessert, decent plate presentation with a chocolate drizzle and whipped cream. Honestly, we were a little concerned after her strange attitude that maybe we SHOULDN"T order it - but it was fine for what it was.

The check came and the sparkling wine was on the bill - we asked to have it removed and it was. All in all it was just a strange, not very pleasant experience. We were confused by the server's lack of interest in making us happy. She wasn't rude. Just not at all helpful or interested. It was as if she was not at all excited by the place herself, and it showed.

Bottom line: The "Asian" menu items (some Japanese, some Chinese, some Thai) are very average, nothing innovative, and pretty pricey for garden-variety Asian fare. The sashimi and sushi are okay too, but not good enough to make up for the lack of ambience, the price, and mostly the poor service. Our group of four spent $110 on dinner before tip, with soft drinks, two glasses of wine and one dessert. I like good food and am happy spending a lot more than $25-30 per person for a great meal, but I'll be looking for a new place for sushi rather than hitting Wasabi 88 again.

  • Visited February 2013
    • 2 of 5 stars Value
    • 2 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 3 of 5 stars Food
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45 reviews from our community

71% Recommend
    22
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    6
    4
    3
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Greenville, North Carolina
Senior Contributor
29 reviews 29 reviews
26 restaurant reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
“First & Last time!”
2 of 5 stars Reviewed January 24, 2013

We went with friends and we were very excited about this place, however, it was horrible. We were in a party of 8 and service was terrible. We waited and waited for our drinks and the waitress had an attitude. I guess since she was going to go ahead and charge us the required tip on large parties, she wasn't worried about giving us good service. Sushi was OK, nothing to write home about. Hibachi was good, but pricey for the amount you get. Beer prices are amazing. I guess they are trying to get the college crowd in with the alcohol prices, but the college kids can't afford to pay those prices for the food.

Very sad that this place doesn't have better service. Food I can handle if the service had swept me off my feet. Sorry to say we won't be back.

  • Visited January 2013
    • 2 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 3 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bath, North Carolina
Reviewer
5 reviews 5 reviews
4 restaurant reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Great food & service!”
5 of 5 stars Reviewed January 23, 2013 via mobile

Love it here & make a point to visit once a month! Always get same waitress very friendly and great service! Def one of my favs!

    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
8 reviews 8 reviews
5 restaurant reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Its still good but not the same”
3 of 5 stars Reviewed January 13, 2013

I enjoyed the old location of wasabi 88. The new location seems like it is unfinished. The food is really good but the front desk personnel could be better. The wait times given are completely off. There is not a clear line of management.
If management wants to have a live band or musical guests, the best decision would be to have a separate entry for those patrons not eating. There also should be a clear separation between the eating area and the kitchen area. No one wants to be seated near the kitchen.

    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 4 of 5 stars Food
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Reviewer
4 reviews 4 reviews
4 restaurant reviews
1 helpful vote 1 helpful vote
“SUSHI”
5 of 5 stars Reviewed November 2, 2012

AWESOME, the best Sushi in Town Great staff great place. The owner is a very cool guy, they have a great Filet as well. We love 88 and go when we can. We wish them well in ther new location

  • Visited September 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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