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“ATV Trip” 5 of 5 stars
Review of Hampton Inn Goldsboro

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Hampton Inn Goldsboro
2.5 of 5 Hotel   |   905 N Spence Avenue, Goldsboro, NC 27534-4269   |  
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Ranked #2 of 12 Hotels in Goldsboro
Certificate of Excellence 2014
Richmond, Virginia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“ATV Trip”
5 of 5 stars Reviewed June 5, 2014

We had a group of friends get together to ride ATV at Busco Beach and stay here overnight. Everything of the hotel was very nice and the staff was very friendly and we enjoyed hanging by the pool that afternoon and a easy walk over to Applebee's

  • Stayed June 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenJacobs, Guest Relations Manager at Hampton Inn Goldsboro, responded to this review, June 6, 2014
Dear Katy P,

Thank you taking the time to write and submit comments regarding your stay at our hotel. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business. I hope we can serve you here again soon.

Sincerely,

Ken Jacobs
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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221 reviews from our community

Traveler rating
    130
    60
    20
    8
    3
See reviews for
78
28
14
84
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • German first
  • Any
English first
Greensboro, North Carolina
Contributor
17 reviews 17 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 29, 2014

This property was everything a Hampton Inn should be. The breakfast area was renovated, it was easy to get to and the staff were very nice. We enjoyed our time there while we visited for my Son's Graduation, I've stayed at this property before and it is always a treat. One thing I would suggest, on busy sold out days, have two people working the breakfast area to ensure that food is replenished in a timely manner.

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenJacobs, Guest Relations Manager at Hampton Inn Goldsboro, responded to this review, June 6, 2014
Dear Karen G,

Thank you for your many stays and for posting your great review about us. We value all guest feedback which we use to make improvements to our operation. Guests like you make our jobs very rewarding and we appreciate your input. I hope we can welcome you back and serve you here again.

Sincerely,

Ken Jacobs
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sacramento, United States
1 review
3 of 5 stars Reviewed May 19, 2014

Although I had a reservation for 6 nights, my first room assignment was directly in front of the elevator and the ice machine. When I complained I was given a corner room directly across from the train tracks - what a way to wake up! Fortunately the next day there was another person at the front desk who listened, apologized and moved me. The rest of the stay was positive. Very clean hotel, decent accommodations, etc.

  • Stayed May 2014, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenJacobs, Guest Relations Manager at Hampton Inn Goldsboro, responded to this review, May 20, 2014
Dear Dorothy W,

I am very sorry for the poor service and hassle about room assignments you received here recently and hope you will accept my apologies for the frustration, inconvenience and disturbance you experienced. I'm glad you were happy with our eventual resolution and appreciate your kind words in that regard. I will use your review in discussions and training to improve our operation, and I hope you will give us another chance to regain your trust on a future visit.

Sincerely,

Ken Jacobs
Guest Relations Manager
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Baltimore, Maryland
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 19, 2014

We stay at this hotel when in Goldsboro visiting family. Never had a problem. Staff at the desk are very nice and will work to meet your needs! Love having a refrig and microwave in room. Breakfast is always decent with lots of choices. Overall good experience! In summer kids love the pool!

  • Stayed May 2014, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenJacobs, Guest Relations Manager at Hampton Inn Goldsboro, responded to this review, May 20, 2014
Dear abc016,

Thanks for making us your hotel of choice when visiting your family in Goldsboro. I'm glad you know you can count on us to deliver the best in service and accommodations. Please don't hesitate to let us know how we can make you most comfortable during your future visits. We look forward to welcoming you back the next time you are here.

Sincerely,

Ken Jacobs
Guest Relations Manager
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Spring Lake, United States
1 review
5 of 5 stars Reviewed May 14, 2014

As a disabled Veteran I have a lot of trouble finding hotels with total handicapped EQUIPPED rooms. This Hampton Inn had every single thing you could ask for in handicapped equipped room and facilities. I could not ask for anything better. It was as good as it gets.

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenJacobs, Guest Relations Manager at Hampton Inn Goldsboro, responded to this review, May 16, 2014
Dear Jerry M,

Thank you very much for your service and the sacrifices you made to defend freedom. I'm glad you were happy with your stay with us and appreciate your nice review. Please don't hesitate to let us know how we can make you more comfortable.

With Gratitude,

Ken Jacobs
Guest Relations Manager
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New Jersey
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 7, 2014

We had such a great time. The staff was so accomodating and made us feel really welcomed. We were on a bus trip visiting another church. I usually only stay at Hampton Inns because they give excellent service. The whole group agreed!

  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenJacobs, Guest Relations Manager at Hampton Inn Goldsboro, responded to this review, May 8, 2014
Dear DunnieNewJersey,

Thanks so much for sharing your comments about your recent stay with us. We endeavor to give all our guests the best in service and accommodations and we appreciate your compliments, and your loyalty to the Hampton family of hotels. I hope you will let us serve you here again.

Sincerely,

Ken Jacobs
Guest Relations Manager
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Cary, United States
1 review
5 of 5 stars Reviewed May 6, 2014

I stay at this hotel at least once a month for work. The customer service is great. The breakfast is good, it is not that slop you get at some hotel. I love the breakfast there. If you are missing anything, they will lot of personal hygiene items free of charge.

  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenJacobs, Guest Relations Manager at Hampton Inn Goldsboro, responded to this review, May 8, 2014
Dear Jerry K,

Thank you very much for sharing your comments about your many visits with us. You, and guests like you, make our jobs of providing the best in service, accommodations, amenities and facilities very rewarding. We really value your business and your feedback, and look forward to serving you here many more times.

Sincerely,

Ken Jacobs
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Goldsboro

Address: 905 N Spence Avenue, Goldsboro, NC 27534-4269
Phone Number:
Location: United States > North Carolina > Goldsboro
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 12 Hotels in Goldsboro
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Goldsboro 2.5*
Number of rooms: 111
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Also Known As:
Hampton Hotel Goldsboro
Goldsboro Hampton Inn

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