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“very nice” 4 of 5 stars
Review of Comfort Inn

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Comfort Inn
2.5 of 5 Hotel   |   126 Cleveland Crossing Dr, Garner, NC 27529 (Formerly Quality Inn & Suites)   |  
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Ranked #8 of 10 Hotels in Garner
Las Vegas, Nevada
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
11 helpful votes 11 helpful votes
“very nice”
4 of 5 stars Reviewed June 30, 2013

people working here are very attentive. they seem to know there job and do it very good. rooms are clean and roomy(not too much furniture). breakfast is the same as others. plenty of places to choose from to eat dinner. several gas stations and a walmart close by. enjoyed my stay here.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
COMGARNER, Manager at Comfort Inn, responded to this review, February 11, 2014
Please visit us again and enjoy our brand new hotel again.
Mike
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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33 reviews from our community

Traveler rating
    11
    8
    5
    4
    5
See reviews for
8
3
4
10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
Portsmouth, Virginia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 7, 2013

Other than a broken toilet seat, no complaints. Employees were very nice. Room was average size and decor. Nothing spectacular, but no reason not to stay if looking for an inexpensive place to stay, and not a "destination" experience. Wifi, and other amenities fine. Breakfast typical of the continental variety, but hey, it's no extra charge. Got this through Priceline for $44.

Room Tip: Had an end room on the 2nd floor. Not one peep of noise even though we were right over the main entr...
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  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
COMGARNER, Manager at Comfort Inn, responded to this review, February 11, 2014
Enjoy walking distance to Cracker Barrel. Apple Bee is nearby too.
Mike
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wisconsin
Senior Contributor
35 reviews 35 reviews
3 hotel reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 25, 2012 via mobile

Clean, friendly, and close to restaurants. Nice size room. No problems. Micro and refig in room. Small bath but sink and morrow outside of shower area. Desk clerk came to our room after we were in to check if we're we happy with it! Never had that happen!

  • Stayed September 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
COMGARNER, Manager at Comfort Inn, responded to this review, February 11, 2014
Come back and stay with us gain. Property is completely renovated.
Mike
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta
Top Contributor
99 reviews 99 reviews
51 hotel reviews
Reviews in 44 cities Reviews in 44 cities
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed August 31, 2012

Typical Comfort Inn. It is getting older gracefully. Clean, well maitained but the decor is dated. Good Wifi, LCD TV,A little pricey at 73.50 in my opinion. I was upgraded to a suite so not sure what the standard rooms were like but I am sure they are fine.

  • Stayed August 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
COMGARNER, Manager at Comfort Inn, responded to this review, February 11, 2014
Completely renovated. New look is awesome. Check out our pictures on comfortinn4042.com
Mike
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Akron, Ohio
Contributor
19 reviews 19 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed July 8, 2012

My husband and I stayed one night at this hotel and accidentally left behind a men's suit, a dress shirt, and two dresses hanging in the closet of the hotel room when we checked out. We returned later that same day to retrieve the items and everything but one dress was returned to me. The hotel owner was supposed to call me after speaking with housekeeping and has not. I never expect to see this dress again.

Beware, hotel staff at this hotel view guest items as their own.

Room Tip: Beware, if you accidentally leave items behind in your room, you may not get them back.
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  • Stayed June 2012, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
COMGARNER, Manager at Comfort Inn, responded to this review, August 29, 2012
Thank you for your valuable feedback. Let me assure you that our staff does not remove any guest items from the room. We have thousands of guests staying with us every month; most of them are repeat guest. Our investigation into your situation resulted in no items were removed from your room as you have claimed, and we made an attempt to notify you.
Thank you.
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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 19, 2012

It's was very comfortable stay, worth the value. Nice friendly staff and good breakfast in morning. Definately look forward to go back, in my next trip.

  • Stayed January 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
COMGARNER, Manager at Comfort Inn, responded to this review, August 29, 2012
We greatly appreciate your feedback as we strive hard to satisfy each guest. Please come again and stay with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Roanoke, Virginia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed August 25, 2011

The plus: The staff was nice and the room was clean. The minus: Getting to the hotel was a bit confusing for starters. The furniture was pretty beat up. The toilet area was very tiny. But the worst part was that we couldn't sleep - and after several hours of driving we were pretty weary. The bed was one of the lowest grade mattresses I think they could find. It was hard, hard, hard and the pillows were a joke. You could hear everything going on in the room above us and though it was marked as a non-smoking room, the room smelled heavily of cigarette smoke and there were ashes in the a/c unit. The breakfast was terribly lacking. There was still more than an hour left of the breakfast time, yet they had allowed the breakfast area to run out of COFFEE, eggs, bread and bagels, syrup (for the waffle maker), and fruit. I don't know if they ever had yogourt on the bar or not but when you book a room at a hotel because they serve a "full, hot breakfast" you certainly don't expect to have to go through a drive-thru for a breakfast biscuit. Thankfully we were only there the one night. Had we booked more than the one night, I guarantee you we would have cancelled the remainder of our stay. This Comfort Inn most definitely did not live up to its name!

  • Stayed August 2011, traveled on business
    • 2 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
COMGARNER, Manager at Comfort Inn, responded to this review, August 29, 2012
Thank you for taking your valuable time out and informing us. Feedback like this helps us to resolve issues by taking necessary steps. Let me assure you that we have taken strong actions and resolve all matters. I would like to invite you to stay with us.
Thank you
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn

Address: 126 Cleveland Crossing Dr, Garner, NC 27529 (Formerly Quality Inn & Suites)
Phone Number:
Location: United States > North Carolina > Garner
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 10 Hotels in Garner
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 48
Reservation Options:
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Also Known As:
Comfort Inn Garner
Garner Comfort Inn

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