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“Awesome Resort!” 5 of 5 stars
Review of Fontana Village Resort

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Fontana Village Resort
3.0 of 5 Hotel   |   300 Woods Road, Fontana Dam, NC 28733   |  
Hotel amenities
Ranked #1 of 1 hotels in Fontana Dam
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
“Awesome Resort!”
5 of 5 stars Reviewed November 25, 2012 via mobile

Just returned today from a 3 night stay at Fontana Village Resort with my wife and 2 kids, all I can say is I am glad that I ignored the negative reviews here, awesome! The area is great, right off of 28, down the road from the Tail of the Dragon. The resort is very rustic and very much a "mountain type" family resort. It is old but is very well kept. We had a room in the lodge, 2nd floor facing the pool and the village. The room was very well kept and very comfy. The beds and pillows were great and I am usually picky when it comes to that. The Mountview restaurant is the only place to eat this time of year since the Wildwood Grill is closed during the off season, but that was not a huge deal since the food was great! I have celiac disease and Joey, Will, and the waitresses were very accomodating to me and my dietary needs. I had a rib eye steak one night and it delicious, a little under cooked for my liking but very tasty. My kids loved the food and all of the activities. JP the recreation director was great. He seemed like he liked his job and liked socializing with the guests. All of the employees we encountered were very friendly and told us all about the resort while being accomodating. One little hidden secret so to speak is the Hellbender Pitstop. If you don't know it is there you obviously will not go there. It is great for lunch or a snack. It is a cool old style gas station and eating place. They have pizzas, nachos, and drinks as well as local craft beers on tap ( I was disppointed I could't enjoy one since I can't have beer anymore!). The lady that works there is great. We talked with her a couple of times and she has been there for 20 years and is very friendly. To sum up for anyone on the fence about visiting, just go and visit, you will not regret it! Just know that you are very secluded and in a very remote mountain area with nothing around for at least 40 minutes or so, so pack accordingly and bring a lot of your own food/groceries as well as some sort of lattern in case lose of power. We are used to visiting secluded mountain resorts in the Pocono Mountaons in Pennsylvania and love those type of areas. We will definitely be back for a summer visit, I hear that is when the village is really hopping!

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FontanaVillage, Guest Relations Manager at Fontana Village Resort, responded to this review, December 6, 2012
Thank you for choosing to check us out for yourself! We have a wonderful team of employees who love what they do. We are happy that your dietary needs were met to your standards. We understand how frustrating that can be. Our kitchen staff knows how important dietary restrictions are!

It is always important to educate yourself when you visit a new destination, and it sounds like you were right at home! Packing accordingly and being prepared are great ideas when visiting the mountains! We really appreciate your positive feedback and hope to see you back real soon!
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251 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
  • English first
  • Any
English first
Charleston, SC
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 19, 2012

Another trip back to Fontana Dam. A beautiful place to unwind. This time we stayed in the Fireside Room. It was a little walk to the main lodge, but the room is huge and yet very cozy. It has a king size bed, small couch, and nice fireplace. We really enjoyed the fireplace while we were there. Even though there were not many people at the lodge (since many people not traveling the weekend before Thanksgiving) we were able to do everything the lodge promised! The hayride and firepit with roasting marshmellows was wonderful! JP is a big asset for your resort. Very nice and humble person. Loves his job and it shows! The restaurant also puts out an excellent meal and the servers there are great! Another great trip to unwind!

Room Tip: Fireside room is great, but if you don't want to walk a ways, suggest to get a lodge room. You...
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FontanaVillage, Guest Relations Manager at Fontana Village Resort, responded to this review, December 6, 2012
Thank you for staying with us again! No matter the season it is always beautiful in these mountains. Snuggling by the fire is very popular here in the winter, as are the campfire and marshmallow roasts. We have a great staff and are very happy that you felt so relaxed while visiting with us! The Hayrides have kicked our holiday season off to a great start, and we are excited that you were part of it! Thanks for your positive feedback!

We hope to see you back for a third, fourth and many more trips!
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Nashville, Tennessee
Senior Contributor
33 reviews 33 reviews
16 hotel reviews
Reviews in 24 cities Reviews in 24 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed November 8, 2012

After staying within the main lodge a few months ago (a great experience and highly recommended !!!), we opted for one of their 2 bedroom cabins this time for the fall leaves. Very worn out cabin where many items were inoperative (light in bedroom, broken kitchen utensals, TV cable fuzzy and not usable above the low channels.)... The cabin was clean but you could tell there wasn't any preventative maintenance done for quite a while. We called for repairs and the maintenance team were very quick to respond but couldn't fix anything due to lack of parts.

The resort tries hard to have daily activities and does a good job of providing variety during the warm months but as the staff goes back to school in the Fall, the village becomes far more boring.

The restaurant within the lodge is NOT consistant with their quality, sometimes they are spot on but our Sunday meal there found my daughter eating undercooked chicken that our hostess even noticed walking by the table.

Next trip to this area, we'll stay at another location. Its not that bad, its just not that good to return.

Keep an eye out for lots of opportunities to reduce the daily cost but nothing is ever advertised (for example, be a member of the Dragonslayer club for 25% off).

Room Tip: Stay in the main lodge - one side has a parking lot view, the other side spectacular mountain views.
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  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FontanaVillageResort, Guest Relations Manager at Fontana Village Resort, responded to this review, November 15, 2012
Thank you for bringing your concerns about your cabin to our attention. The resort appreciates your comments so that we may address any concerns with the accommodations, retail outlets and amenities.

The resort's daily activities change accordingly with the passing of each season. During the late fall and winter months, mountain biking and hiking enthusiasts choose Fontana Village Resort for accommodations and dining while spending the day on the beautiful, maintained trails around the resort and in the National Park. Weather permitting, car and motorcycle enthusiasts also visit to take advantage of the quieter scenic byways and to enjoy the incredible mountain vistas after the leaves have fallen.

We do hope that you will consider trying Fontana Village Resort again during your next stay in the Great Smoky mountains of Western North Carolina.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Athens, Georgia
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed November 6, 2012

nothing special but the views. the resort seemed to be stuck in first gear. nothing happening and nothing to make happen. there were two resort owned restaurants with bland blah food. there was a put put golf course that was so dirty and full of leaves not even tiger woods would of finished at par.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FontanaVillageResort, Guest Relations Manager at Fontana Village Resort, responded to this review, November 15, 2012
Thank you for bringing your concerns about the putt-putt course to our attention. The trees do present a challenge each fall when the color season and leaf drop begins. We do everything possible during the course of each day to keep the falling leaves off of the disc and putt-putt courses for better playing conditions.

We do apologize if were not aware of everything going on during your visit to the resort. The resort offers guests a full list of weekly events and activities available for your enjoyment at check-in. During the late fall season, many guests take advantage of the beautiful vistas made possible by the leaf drop. Visitors explore the trails in the forest, travel the area's incredible scenic byways or rent a pontoon boat from the Fontana Marina for a day with nature on the 30 mile long Fontana Lake. With the Great Smoky Mountains National Park along its north bank and the Nantahala National Forest along its southern shores, the lake offers some of the most spectacular nature and wildlife viewing through all four seasons of the year.
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Aiken, South Carolina
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 5, 2012

Not knowing what to expect, we found the drive to Fontana Village Resort one of the loveliest! When we arrived, we experienced a quick check-in with plenty of time to explore the resort. We found a delightful place to have dinner near the Gunter log cabin, which we explored after we ate. The next day we took a boat tour of Lake Fontana, dined at the lodge restaurant (loved the wine) and roasted marshmallows at the fire pit that night--a great day by definition. Check out was quick and professional, and we took at drive to Fontana Dam and Visitor Center to learn some early history before heading home. Even though our trip was short, we enjoyed the experience. My husband wished we had more time to hike on one of the nearby trails--maybe next time.

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FontanaVillage, Guest Relations Manager at Fontana Village Resort, responded to this review, December 6, 2012
Thank you for choosing Fontana Village Resort and for your positive feedback! The Fontana Dam, Gunter Cabin and the Lake itself all have so much history behind them. We try to preserve the history and heritage of the area as much as possible so that our guests can have a wonderful experience! The modern amenities mixed with a glimpse of the past make the resort a great place to just unwind, and just be.

We are glad you found your stay so pleasant and we hope to see you back real soon!
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Charlotte, North Carolina
1 review
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed November 4, 2012

I have been a guest at Fontana Village a hundred times or more during the past 40 years and also own a timeshare membership there and have seen the good, the bad, the ugly and the so-so. I was there the weekend of October 26-28, 2012 and saw all of them.

The GOOD: Reconnected with some friends I haven't seen for a while. We hiked to Shuckstack, a very strenuous 3.5 miles to the old firetower. The haunted trail was fun, even for adults.

The BAD: More than 100 partying college students staying in ​cabins ​throughout the village, some near the cabins we were staying in. They were playing loud music, drinking and shouting through ​the night and early morning. ​Sometime during Friday night our vehicles were ​vandalized. There was a ​broken windshield wiper, mangled kayak rack and two license plates that were ​bent back and damaged. My tire was flat when I went to check the vehicles Sunday morning and found out it had been punctured.

The UGLY: I went to the management at Fontana, explaining the damage to our vehicles. We also were concerned about our safety. Management said they would take care of it and reimburse us for the damage to our vehicles. Meanwhile, the loud partying continued on during the day and well into that night, interrupting and disturbing the rest of our weekend, and disturbing other guests as well. The general manager played it down and told me “members only account for 7 percent of our revenue.” I think it is unacceptable to treat any guest this way, member or not. This weekend, I was told loud and clear that my business was definitely less important to Fontana than a pack of partying college students. This is not the first time they have let a large group take over the village. So call and find out which group(s) will be there before making a reservation.

The SO-SO: We stayed in one-bedroom, member cabins. If you plan to cook in your cabin I recommend bringing your own pots, pans, and cooking utensils. The mattresses were very firm and the pillows very soft. It's the same in other member cabins I have stayed in. We ate at Mountview Restaurant to mixed reviews. I had Bourbon Street Chicken & Pasta. The menu said the pasta is fettuccine but it was spaghetti. The sauce was ok, but my dish was dry on top like it sat under a warming lamp for awhile. Another person in our group had the broiled trout which she said was good but the fish and the side dish were drowning in the butter sauce. The special of the night, a grilled pork chop, was very good according to a couple people who had it.

  • Stayed October 2012, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clover, South Carolina, United States
Top Contributor
72 reviews 72 reviews
14 hotel reviews
Reviews in 25 cities Reviews in 25 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed November 1, 2012

We have stayed at the Fontana Village area before, very pretty up there, but if you go after its to cold to swim, you are our of luck. Not a whole lot of action around this area this time of year, only one of the two restaurants are open, so eating variety is limited. Even the mini golf course was closed. We stayed 2 nights , the after the 1st night we drove all the way to Pigeon Forge, just to be able to have something do ,which takes about an hour and half to get there. It is a nice and beautiful place to stay but if you just want to lay around and rest, I guess it is the perfect place, but we are active people and time moves a little to slow for us to stay there again !

Room Tip: The Cabana rooms are the nicest and the largest,and you have perfect access to the pool, right out y...
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FontanaVillageResort, Guest Relations Manager at Fontana Village Resort, responded to this review, November 16, 2012
The fall and winter seasons do bring a different round of fun and activities to Fontana Village. During the late fall and winter months, wildlife and nature enthusiasts visit us to take advantage of the open views of the forest. Mountain biking and hiking enthusiasts choose Fontana Village Resort for accommodations and dining while spending the day on the beautiful, maintained trails around the resort and in the National Park. Weather permitting, car and motorcycle enthusiasts also visit to take advantage of the quieter scenic byways and to enjoy the incredible mountain vistas after the leaves have fallen.

We do hope that you will consider trying Fontana Village Resort again during your next stay in the Great Smoky Mountains of Western North Carolina.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Fontana Village Resort

Address: 300 Woods Road, Fontana Dam, NC 28733
Location: United States > North Carolina > North Carolina Smoky Mountains > Fontana Dam
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Fontana Dam
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Fontana Village Resort 3*
Official Description (provided by the hotel):
Fontana Village Resort, a year round destination resort, is set amidst the pristine beauty of the Nantahala Forest of western North Carolina, gateway to the Great Smoky Mountains National Park. The Village has a wide range of accommodations, including rooms in the intimate settings of The Lodge, suites, cabins in the forest, as well as RV & tent camping on Cheoah Lake. Add conference space, complimentary wi-fi service, restaurants and lounges, General Store, gift shops, outfitters, pools, marina, massage and fitness center, mountain bike shop, miles of on-site trails suitable for biking and hiking, and it's easy to see why Fontana is a Great Smoky Mountain Destination. The resort offers an assortment of dining options including the Mountview Restaurant and the Wildwood Grill offering resort-casual dining and event catering. The Pitstop offers a fast fare menu for guests or travelers on the go. If watersports are on your itinerary during your stay, the Fontana Marina, located on the beautiful 30 mile long Fontana Lake, has an assortment of different watercraft rentals and equipment available. The Marina's ship store offers a complete line of tackle, light groceries and snacks and anything else guests might need for a perfect day on the water. ... more   less 
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Also Known As:
Fontana Village Hotel Fontana Dam
Fontana Village Fontana Dam

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