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“Good value and good service” 4 of 5 stars
Review of Hampton Inn & Suites Asheville-I-26

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Hampton Inn & Suites Asheville-I-26
2.5 of 5 Hotel   |   18 Rockwood Road, Fletcher, NC 28732   |  
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Ranked #1 of 6 hotels in Fletcher
Dade City, United States
1 review
“Good value and good service”
4 of 5 stars Reviewed February 9, 2014

It would be much better if they had microwave and regrigerator in each room (many Hamptons do not offer that amenity any more). Very friendly and helpful staff. This area has grown over the past several years and now offers many convenient places to eat and shop. Very convenient to the Asheville Regional Airport.

  • Stayed February 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sharon D, General Manager at Hampton Inn & Suites Asheville-I-26, responded to this review, April 21, 2014
Thank for taking the time to share your thoughts about your recent stay with us. I am so glad that you were able to experience the hospitality of our staff. We strive daily to ensure that all of our guests are taken care of. This area has certainly expanded in the last couple of years and I hope that you were able to enjoy some of it during your stay with us. Later this year, all of our rooms will have micro-fridges installed. None of our rooms will have microwaves but we do have one located in our breakfast area that we will be more than happy to allow our guests to use. Your feedback is so very important to us. We hope that you will come back and stay with us again soon.
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181 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
Cumming, United States
1 review
5 of 5 stars Reviewed February 2, 2014

OUTSTANDING employees: Nickie with our reservations, Jess with our check in/out and assistance with a special request Christine. We purchased a rather large item (a huffy big-big three wheeler) for our grandson from the local goodwill. I did not want to leave it in the back of our truck overnight and asked if there was a safe place to store it for the night. YES, of course we can take care of that for you, was the response from the front desk. Again and again THANK YOU!!! I did sleep well (in our wonderfully quiet room) knowing his prize was in good hands! We will certainly stay here again on our next trip to Asheville!!

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sharon D, Manager at Hampton Inn & Suites Asheville-I-26, responded to this review, February 5, 2014
I am certainly glad we could accomodate your special request and my staff was helpful to you during your stay. I hope your grandson enjoyed his gift. Thank you for sharing your experience concerning your stay with us on tripadvisor. It is greatly appreciated. We look forward to seeing you again.
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Victor, Idaho
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 of 5 stars Reviewed February 1, 2014

This was the smokiest hotel, let alone Hampton, I have experienced in a long time. I am allergic to smoke and this was a very unpleasant experience. It is near the airport, but therein lies its positive attributes.

  • Stayed January 2014, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sharon D, Manager at Hampton Inn & Suites Asheville-I-26, responded to this review, February 5, 2014
I am terribly sorry for any problems you had with a smoke smell during your stay. We have 3 smoking rooms on our first floor and we have to provide designated smoking areas for guest who smoke, but are in a non-smoking room. Unfortunately due to the unusually cold temperatures we have had to keep the interior automatic doors open so heat can circulate to the area where a sprinkler head is located. If someone was smoking outside at the ash urn, the doors being open may have attributed to the problem. It is something that is not normally an issue. I hope you accept my apology and will give us another opportunity to serve you.
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Rock Hill, United States
1 review
5 of 5 stars Reviewed January 29, 2014

This was avery convenient great place to stay . I would certainly return again for the efficient and very friendly service . It is near the airport and Walmart . There are plenty of restaurants and pharmacies .

  • Stayed January 2014, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sharon D, Manager at Hampton Inn & Suites Asheville-I-26, responded to this review, February 5, 2014
Thank you for being our guest recently. We strive to make sure everyone has a pleasant and comfortable stay with us. I am glad our location helped serve your needs while in the area. Thank you for sharing your experience on tripadvisor. It is greatly appreciated. We certainly look forward to seeing you again soon.
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United States
1 review
4 of 5 stars Reviewed January 27, 2014

Nice hotel and very close to the airport. Near many restaurants and shopping. Free in room Wi-Fi and breakfast. Above average work out room (larger than most Hamptons). Traveling on business and would stay here again when in the area.

  • Stayed January 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sharon D, Manager at Hampton Inn & Suites Asheville-I-26, responded to this review, February 5, 2014
Thank you for staying with us recently. We are certainly glad to hear you enjoyed your stay with us. Thank you also for sharing your positive experience on trip advisor. It is greatly appreciated. We look forward to seeing you the next time you are in the area.
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gastonia, United States
1 review
2 of 5 stars Reviewed January 21, 2014

smoke from employees smoking inside door on rear entrance ruined our stay, hotel looked fine, entire hall smelled badly because of the smoking, we had a non smoking room.......there are several Hampton Inns in Asheville better than this one. I suggest Doubletree and the Homewood Suites as a better alternative as well.

  • Stayed January 2014, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sharon D, General Manager at Hampton Inn & Suites Asheville-I-26, responded to this review, January 22, 2014
Thank you for sharing your feedback about our hotel. We apologize for the odor you encountered during your stay, and we’re taking steps to make sure it won’t happen again. We know that travel can be stressful, and we try hard to make sure all our guests have a rewarding experience at our hotel. We truly appreciate you being our guest and your loyalty to the Hilton brand. Again, we apologize for the issues you had during your stay. We hope that you will stay with us again in the future.
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A TripAdvisor Member
4 of 5 stars Reviewed January 5, 2014

All in all, my wife and I had a very pleasant stay at this hotel. The staff was friendly and the room was more than adequate and the hotel was just a short drive to our ultimate destination, the Biltmore.

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sharon D, Manager at Hampton Inn & Suites Asheville-I-26, responded to this review, January 8, 2014
I am very happy to hear you had a great stay with us while you were in the area visiting the Biltmore. We strive to provide "hamptonality" to our guest during their stay with us. Thank you for sharing your experience on TripAdvisor and we look forward to seeing you again.
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Additional Information about Hampton Inn & Suites Asheville-I-26

Address: 18 Rockwood Road, Fletcher, NC 28732
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Fletcher
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 6 hotels in Fletcher
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Asheville-I-26 2.5*
Official Description (provided by the hotel):
The richly furnished and elegant Hampton Inn and Suites® I-26/Asheville Airport is already anticipating your stay with us. We are perfectly and conveniently located between the quaint and historic cities of Hendersonville and Asheville, and less than 1 mile from the Asheville Regional Airport. We are also close and convenient to all of the area's most popular attractions, including the world famous Biltmore Estate and winery, the historic downtowns Asheville and Hendersonville, and America's most scenic byway--the Blue Ridge Parkway. We are also your perfect hotel if you are looking to enjoy some of the area's popular outdoor choices, such as Chimney Rock Park, the stunning beauty of Brevard's waterfalls, or the area's best hiking and biking trails. Once you've arrived at our hotel, you'll enjoy a lot of great amenities waiting for you in your room, including free high-speed internet access in every guest room, handy lap desks, and 32" HD flat-screen televisions. Our guests also enjoy our complimentary On the House™ hot breakfast, featuring a variety of hot breakfast items and fresh Belgian waffles. If you're looking for relaxation, splash down in our newly renovated outdoor pool, melt the day's stress away in our whirlpool spa and on-site sauna, or maintain your healthy lifestyle in our state of the art fitness center featuring all new Precor® equipment. When you're ready for some rest, hunker down for the night in our comfiest amenity yet, our Clean and Fresh Hampton Bed™. We also offer complimentary airport transportation around the clock and a 5 mile shuttle, taking you to some of the area's finest dining and shoping, including the new and luxurious Biltmore Park Town Square. Come and experience for yourself the splendor of the Blue Ridge Mountains at the newly renovated Hampton Inn and Suites® I-26/Asheville Airport. ... more   less 
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Also Known As:
Hampton Inn & Suites Asheville Airport Hotel Fletcher
Hampton Inn And Suites Asheville Airport
Hampton Inn Fletcher
Fletcher Hampton Inn

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