First, I show up at the front door with 2 large suitcases and 2 smaller bags, and despite the Indian owner and his relatives standing around outside and lounging in the lobby watching TV, not one person offers to help me carry my bags inside. I had to struggle through a set of double doors, back several trips back and forth, and no one even looked at me. Check in girl was caucasian, non-family member, no issues. I was given room key, again, no one offered to help me carry bags to room, made several trips while family sat in lobby.
First thing I did in room was pull back sheets and inspect bed; there were hairs and dirt everywhere. Sheets had obviously NOT been changed from previous occupants. I took several pictures. Carpet in hallway to room and inside room was damp and sticky, inside room was worse, as if someone spilled soda all over carpet; sticky and moist.
Security safe was not attached to wall, it was simply screwed to a stool and was sitting on the floor. There was hair in the bathroom as well, have to wonder if room was even cleaned at all, or just "made up". There were paint splotches on most of the furniture and coffee maker, as if the person who painted the room even bothered to cover anything. Safety latch on door was broke off.
To be fair, when I went to the front and complained about the hair on the sheets, the guy did come and look and take the sheets and brought me new ones, and I helped him change the sheets. He didn't seem apologetic or even surprised. Maybe I am naive and this place is just a hooker hotel?
Light bulb inside refrigerator was burnt out. Paint and plaster on ceiling and wall was peeling off. The "breakfast" room was reachable by walking through several dark and damp hallways (the entire building looked, felt and smelled as if it had been shut down years ago), and was simply a dark, damp room with some dry cereal and bagles sitting out. The juice machine was broken, of course.
I am not a xenophobe or have anything against immigrants coming to America to seek prosperity, but evidently these owners simply bought a dumpy motel that used to belong to the Ramada company, and haven't done a thing since. I would bet that they have NO experience in running a hotel in America. I've traveled all over the world and stayed in some questionable establishments, but for the money I paid, this hotel was definitely the worst I've ever been in. Some places are dumps, but they are cheap, or they have great food, or the service makes up for other things, but this dump has NO redeeming qualities. How they even manage to stay in business puzzles me.
The front desk closes at 10pm, by the way, and there appears to be no management or staff around anywhere to handle any problems. I am amazed. To be fair, maybe the dirty sheets was just a one-time mistake, maybe the cleaning person simply missed it. Who knows. Also, the next morning, several of us were trying to check out, no one was at the front desk, none of us knew what to do, should we simply leave?
In summary, perhaps if the multiple family members worked hard and cleaning, repairing, maintaining and running this dump instead of sitting in the lobby and watching TV or surfing the web on the lone computer, they might turn it into a decent enough place, but no one there seems to have any interest in doing so. Don't stay here unless you are in dire need of a place.
- Also Known As:
- Ramada Inn Fayetteville
- Fayetteville Ramada
- Ramada Fayetteville
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