Since the new owner has taken over the old Radisson Prince Charles Hotel and changed it to the Clarion Prince Charles, it has changed dramatically. The once beautiful hotel has taken a dive and is bearly holding on. I have traveled and stayed here several times over the years and a year ago there were two managers here that although had a tough task ahead of them, they managed to make several guests stay including my own very comfortable and worry free. Eric Jones (front desk manager) and Troy Billups (General manager), were terrific they seemed to work very well together. I don't know what happened since I was here last, but I understand that the owner had foreclosed which has the hotel being run by the bank. The staff they have now are rude and have no idea what they are doing. I feel that they should at least bring back Eric jones and Troy Billups because they really knew what they were doing and cared about the guests of the hotel.

I just spent a week at this Hotel working on a consulting assignment nearby and I have to say that the other reviews I read here are either undeserved or old. Had I read them before I stayed here, I probably wouldn't have and that would have been a shame.

It's no Ritz Carlton, but the staff was courteous and attentive and my room was both unique and large compared to the cookie cutter hotels I usually stay at. I travel about 60%, so I appreciate something different once in a while.

As for cleanliness, my sheets and pillows were clean and the room seemed recently renovated. Though it seemed like many of the rooms were being redone while I was there, so maybe something new is afoot.

Anyway, for what its worth, I'd stay there again.

This place is so lousy I'm writing my review months later just to help out my fellow travelers.

My girlfriend and I stayed in this hotel almost a year ago and I still have nightmares. The rooms are dirty. The carpets are stained. The sheets may have been laundered--it was tough to tell. The service was exceptionally bad. My request for pillowcases was ignored for a time, until I was told they didn't have any fresh ones at all. (The hotel was largely empty at the time.)

There is no restaurant, though the hotel surely has enough trouble keeping itself going without one. What this says to me is this: every single travel site out there that lists their restaurant is not doing a very good job keeping its reviews very fresh.

Incidentally, the Clarion company says this is no longer their hotel. You cannot make a complaint to them.

My girlfriend's credit card was charged for an extra night some 2 months later, as well. It wouldn't surprise me if someone who runs this place is eventually arrested.

Those of you out there who found this place acceptable in the last few years...I have to meet some of you. What are you thinking?

This hotel was absolutely terrible. There were (are) mold spores the size of stalagmites hanging from the broken light in the bathroom, there was water damage on the bedroom ceiling, the room was not vacuumed (not that it mattered, as the carpet was torn in several places), and the air vents were covered in mold. Several guests left in horror. I honestly checked underneath my bed for a dead hooker before I left!