The list of problems were long:
We reserved a King Suite, and the room and key we were assigned had the door wide open upon arrival and the room was not clean, bed unmade. We had to return to the desk to get a new room.
Bedding was not provided for the pullout sofa. When you arrive late (or even show multiple guests for a reservation) you should have bedding ready as you don't want to wait on it from housekeeping.
There was a constant drip in the bathroom from the ceiling into the shower. I had to report it to maintenance.
Under the sofa bed was dirty. Food (goldfish crackers).
The wifi connection was poor. It might have been better for other room locations. Ours was down a long wing.
The pillows are too short. They're like decorative pillows, not the size you'd expect to sleep on.
The docking stations for iphones were a tease....as they didn't even charge your phone.
Not enough towels were provided for a party of 3. I wasn't going to waste my time calling for more.
Finally, they were repaving the parking area...so it's nice that it was being maintained, but I just drew the short straw on it affecting the available parking for my stay.
On the good side:
They had nice flat screen TVs in the room (two).
The staff at breakfast was very attentive and friendly.
There's some attention to cleaning, as someone was scrubbing the brass trim along the carpet in the lobby. I wish the rooms would get more attention like this.
- Official Description (provided by the hotel):
- Fayetteville, NC, Fort Bragg NC Military Base - The Holiday Inn I-95 is a perfect location for all travelers. People travel from far and wide because of Fort Bragg and Pope Air Force Base - headquarters for the country's elite military units and fast growing military museums. You will find our location on Interstate 95 at exit 49 the place to be. Heated indoor pool, fitness center, and Baron's Restaurant and Lounge on-site are but a few of the amenities we have to offer. Holiday Inn I-95 welcomes all guests and their pets ($35.00 USD non refundable pet fee will apply in addition to booked rate in Pet Specified rooms only - call hotel for more details), so don't leave Fido at home. We have a bed for him too. Planning your family reunion or wedding event of a lifetime? Please contact one of our sales staff to work with you every step of the way. With over 14,000 square feet of meeting space you will find the Holiday Inn I-95 is sure to be exceptionally suited for groups of 10 to 500. You will have our undivided attention and we guarantee the success of your function. Competitive AAA, AARP and Corporate Rates available. Discounts also offered to PWC, Frito-Lay, Purolator, and Smithfield Foods are just a few of the companies that call Fayetteville home. So come visit Fayetteville, NC and Fort Bragg today and 'Stay with someone you know'. ... more less
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- Also Known As:
- Holiday Inn Fayetteville i-95 South Hotel Fayetteville
- Fayetteville Holiday Inn