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“The staff rocks my socks” 5 of 5 stars
Review of Hilton Garden Inn Fayetteville/Fort Bragg

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Hilton Garden Inn Fayetteville/Fort Bragg
3.0 of 5 Hotel   |   4025 Sycamore Dairy Road, Fayetteville, NC 28303   |  
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Ranked #1 of 51 Hotels in Fayetteville
GreenLeadersPlatinum level
1 review
“The staff rocks my socks”
5 of 5 stars Reviewed September 10, 2013

They are committed to excellence. If the front desk didn't get to me first to make sure I was completely happy, the entire staff did. I stayed for three weeks. Place was immaculate and the staff and the manager went out of their way to make sure I was taken care of. ..

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anand D, General Manager at Hilton Garden Inn Fayetteville/Fort Bragg, responded to this review, September 11, 2013
Dear Guest,

I'd like to personally thank you on behalf of my entire team here at the Hilton Garden Inn Fayetteville / Fort Bragg, for your loyalty, business and positive review.

Thank you for a unique compliment :) - You rock as well!

The enitre team is so thankful for your stay and compliments. I will take this opportunity to share your response with the team and my seniors as well. We all take great pride in serving our guests and I will be sure to acknowledge the entire team and share your feedback with everyone. It is surveys and reviews like these that motivate the team and make coming to work a more enjoyable place.

We look forward to having you back for many years to come and thank you for acknowledging us.

Sincerely,

Anand Dutta
General Manager
Hilton Garden Inn - Fayetteville / Fort Bragg, NC.
anand.dutta@hilton.com
910-860-3600
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

623 reviews from our community

Traveler rating
    520
    87
    15
    0
    1
See reviews for
172
77
51
199
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (96)
Date | Rating
  • English first
  • Any
English first
Charlotte, North Carolina, United States
1 review
5 of 5 stars Reviewed September 10, 2013

You know, you absolutely get what you pay for and I have to Say Hilton chose correctly when they hired Liz Marie and Amand CM at the Hilton Garden Inn. I had a slight issue when checking in and they could have easily made a mistake, but they both caught the issue and not only handled everything with ease, but put a smile on my face while doing it. The hotel is prestine and the staff excellent. When travelling to Fayetteville you can't go wrong here.

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anand D, General Manager at Hilton Garden Inn Fayetteville/Fort Bragg, responded to this review, September 11, 2013
Dear John,

I'd like to personally thank you on behalf of my entire team here at the Hilton Garden Inn Fayetteville / Fort Bragg, for your loyalty, business and positive review.

It was a pleasure to meet you at the desk and welcome back to our property. The enitre team is so thankful for your stay and compliments. I will take this opportunity to share your response with the team and my seniors as well. We all take great pride in serving our guests and I will be sure to acknowledge the entire team and share your feedback with everyone. It is surveys and reviews like these that motivate the team and make coming to work a more enjoyable place.

We look forward to having you back for many years to come and thank you for acknowledging us.

Sincerely,

Anand Dutta
General Manager
Hilton Garden Inn - Fayetteville / Fort Bragg, NC.
anand.dutta@hilton.com
910-860-3600
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Raleigh, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed September 10, 2013

Very comfortable, smells good and clean. Did I say smells good and clean? This is a very nice place t lay your head, rooms are spacious, clean, smells good and appears to be well kept. i would stay here agian.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anand D, General Manager at Hilton Garden Inn Fayetteville/Fort Bragg, responded to this review, September 11, 2013
Dear Dion,

I'd like to personally thank you on behalf of my entire team here at the Hilton Garden Inn Fayetteville / Fort Bragg, for your loyalty, business and positive review.

The enitre team is so thankful for your stay and compliments. I will take this opportunity to share your response with the team and my seniors as well. We all take great pride in serving our guests and I will be sure to acknowledge the entire team and share your feedback with everyone. It is surveys and reviews like these that motivate the team and make coming to work a more enjoyable place.

We look forward to having you back for many years to come and thank you for acknowledging us.

Sincerely,

Anand Dutta
General Manager
Hilton Garden Inn - Fayetteville / Fort Bragg, NC.
anand.dutta@hilton.com
910-860-3600
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbia, United States
1 review
4 of 5 stars Reviewed September 10, 2013

Hilton Garden Inn offered a enjoyable, experience. Very nice and comfortable, and relaxing atmosphere. Great places to eat nearby. I would reccommend this hotel chain to others when traveling. Staff was very courteous and helpful.

  • Stayed September 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anand D, General Manager at Hilton Garden Inn Fayetteville/Fort Bragg, responded to this review, September 11, 2013
Dear Ms. Kalisha,

I'd like to personally thank you on behalf of my entire team here at the Hilton Garden Inn Fayetteville / Fort Bragg, for your loyalty, business and positive review.

The enitre team is so thankful for your stay and compliments. I will take this opportunity to share your response with the team and my seniors as well. We all take great pride in serving our guests and I will be sure to acknowledge the entire team and share your feedback with everyone. It is surveys and reviews like these that motivate the team and make coming to work a more enjoyable place.

We look forward to having you back for many years to come and thank you for acknowledging us.

Sincerely,

Anand Dutta
General Manager
Hilton Garden Inn - Fayetteville / Fort Bragg, NC.
anand.dutta@hilton.com
910-860-3600
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fairport, New York
Top Contributor
69 reviews 69 reviews
8 hotel reviews
Reviews in 25 cities Reviews in 25 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed September 9, 2013 via mobile

No complaints at this hotel... Clean and a good price for a spacious room. Not far from Raleigh, and in a decent neighborhood. It would be nice if breakfast had been included, but that is just a minor complaint.

Stayed September 2013, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anand D, General Manager at Hilton Garden Inn Fayetteville/Fort Bragg, responded to this review, September 11, 2013
Dear Matt,

I'd like to personally thank you on behalf of my entire team here at the Hilton Garden Inn Fayetteville / Fort Bragg, for your loyalty, business and positive review.

The enitre team is so thankful for your stay and compliments. I will take this opportunity to share your response with the team and my seniors as well. We all take great pride in serving our guests and I will be sure to acknowledge the entire team and share your feedback with everyone. It is surveys like these that motivate the team and make coming to work a more enjoyable place.

We look forward to having you back for many years to come and thank you for acknowledging us.

Sincerely,

Anand Dutta
General Manager
Hilton Garden Inn - Fayetteville / Fort Bragg, NC.
anand.dutta@hilton.com
910-860-3600
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maryland, United States
1 review
5 of 5 stars Reviewed September 9, 2013

When I arrived for a funeral I was greeted the moment I walked thru the door. I am a Hilton Honors member because I love clean rooms and a quiet atmosphere. The fitness room was equipped with nice exercise equipment; the staff was very polite; the hotel was clean and quiet. I requested third floor because I was traveling along the employee ensure I was comfortable. I enjoyed my stay and would visit in the future. I was curious to why there were no small trash bags in the trash cans.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anand D, General Manager at Hilton Garden Inn Fayetteville/Fort Bragg, responded to this review, September 10, 2013
Dear Guest:

I'd like to personally thank you on behalf of my entire team here at the Hilton Garden Inn Fayetteville / Fort Bragg, for your loyalty, business and feedback.

I'd like to say a special Thank you for taking the time to respond to the survey and recognizing all of us and the hard work my team members put in, I will take this opportunity to share your response with the team and my seniors as well. We all take great pride in serving our guests and I will be sure to acknowledge the entire team and share the high score you rated us with in service. It is surveys like these that motivate the team and make coming to work a more enjoyable place. I would also like to thank you to for having posted an equally positive review on tripadvisor, that will be a huge morale booster and help promote our property.

We participate in the green program as you must have seen on tripadvisor, therefore we do not use plastic can liners in our effort to stay and support the planet's resources.

Please feel free to contact me directly the next time you are planning on being back or should you have any suggestions if we can make you next stay here with us even more enjoyable, it would be my pleasure to take care of you.

Thank you again

Sincerely,

Anand Dutta
General Manager
Hilton Garden Inn - Fayetteville / Fort Bragg, NC.
anand.dutta@hilton.com
910-860-3600
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Top Contributor
72 reviews 72 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed September 8, 2013

I always stay at this hotel when in Fayetteville, NC, I've been staying here for over five years. The staff is extremely polite and helpful. If you have the pleasure of talking to Karina on the telephone when making your reservations as I did, you will be impressed. If you meet Tim often on the night shift you will wonder how he can be so energetic and friendly at those hours. Anand is always smiling and offering friendly conversation, looking for suggestions on improving the already extremely comfortable setting, don't be surprised if Dipti calls your room to ensure that everything is okay with your stay. And Camellia will offer friendly suggestions on where to go around Fayetteville. And Heather may be the one who welcomes you during your breakfast meal (the grits and omelettes here are AMAZING!) There are more people on the staff you may meet during your stay depending on when you come and go and you will be impressed with the friendliness and efficiency of the staff at this hotel!

Room Tip: The suites are even more spacious and comfortable.
See more room tips
  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anand D, General Manager at Hilton Garden Inn Fayetteville/Fort Bragg, responded to this review, September 9, 2013
Dear Guest,

I'd like to personally thank you on behalf of my entire team here at the Hilton Garden Inn Fayetteville / Fort Bragg, for your loyalty, business and positive review.

Wow, I am so impressed with you taking the time and remembering all our names. The enitre team is so thankful for your stay and compliments. I will take this opportunity to share your response with the team and my seniors as well. We all take great pride in serving our guests and I will be sure to acknowledge the entire team and share your feedback with everyone. It is surveys like these that motivate the team and make coming to work a more enjoyable place.

We look forward to having you back for many years to come and thank you for acknowledging us.

Sincerely,

Anand Dutta
General Manager
Hilton Garden Inn - Fayetteville / Fort Bragg, NC.
anand.dutta@hilton.com
910-860-3600
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Fayetteville/Fort Bragg

Address: 4025 Sycamore Dairy Road, Fayetteville, NC 28303
Phone Number:
Location: United States > North Carolina > Fayetteville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Fayetteville
#1 Romantic Hotel in Fayetteville
#1 Business Hotel in Fayetteville
#1 Green Hotel in Fayetteville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Fayetteville/Fort Bragg 3*
Number of rooms: 104
Official Description (provided by the hotel):
Enjoy your stay at the Hilton Garden Inn Fayetteville/Fort Bragg hotel, conveniently located within two miles of Fort Bragg. Shop at Cross Creek Mall, dine in one or two of more than 100 area restaurants and visit FORSCOM complex and military business park, just minutes from our hotel. The Crown Center Coliseum and Expo Center, offering numerous sports venues and meetings, is 10 minutes away. Catch the latest release at the movie theater within walking distance of our Fayetteville hotel. Work, rest and play at Hilton Garden Inn Fayetteville/Fort Bragg. Expect great business amenities such as our complimentary 24-hour Business Center, two spacious meeting rooms and complimentary WiFi access. Stay productive while on the road at our hotel and then relax in the heated, indoor pool and soothe tired muscles in the whirlpool spa. Spend some time enjoying the Fayetteville area attractions. The Hilton Garden Inn Fayetteville/Fort Bragg hotel has 104 Guest Rooms, all with the latest technology and modern amenities. Stay connected to family and friends with complimentary WiFi access and catch up on last minute work at the large desk with supportive ergonomic chair and desk-level outlets. Use the secure printing facility to the 24-hour Business Center for your convenience. Relax on the innovative Garden Sleep System(R) bed and watch an in-room movie or cable on your HD TV. Start your day with a hot cooked-to-order breakfast served in the Great American Grill(R). Indulge in evening room service for dinner or relax over drinks in the cozy Pavilion Lounge. Browse the 24-hour Pavilion Pantry(R) featuring a range of refrigerated, frozen and microwavable packaged items perfect for in-room preparation. Keep on top of work in the 24-hour complimentary Business Center. The Hilton Garden Inn Fayetteville/Fort Bragg hotel is located in the western suburbs of the City of Fayetteville, just off the All American Freeway 401 bypass exit. This great location is convenient for many local restaurants and Skibo Road, a major retail and hospitality area. Explore Cross Creek Mall, only a few minutes away. ... more   less 
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Also Known As:
Hilton Garden Inn Fayetteville/Fort Bragg Hotel Fayetteville
Hilton Fayetteville
Fayetteville Hilton Garden Inn

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