I'm a diamond with Hilton so you can trust this review.
This is a new property so the issues I bring up do not reflect on the staff only on the Hilton Home 2 Suites concept except for the pubic hairs in my toilet and shower.
First off don't expect any kind of upgrade etc if you are a Diamond as the best your going to get is a wooden chip which is redeemable for peanuts or water ! I don't live half my life in Hilton hotels for peanuts! Also there was no USA Today at mu doorstep as with any Hilton there is always a USA Today for any Hilton Honors member.
Second the room King Studio Suite is small, but well equipped. There is an above average Stainless steel fridge, dishwasher and microwave, cool modern beverage glasses, plates etc. The bathroom has a ok shower with built in shampoo and conditioner dispensers, but it's small. TV is nice, as is the flooring, tile, bedding, and most of the interior. Overall the layout of the room is not the best as there are way to many shelves, and due to the minimalist design you see exposed telephone, lamp, tv wires everywhere.
Second a curtain does not count as a wall nor deems this a suite as the separation between the bed and living area. The alarm clock is impossible to set and the shower stall door is very low and poorly constructed.
There are some aspects of the overall building that I could take issue with, but I will overlook them as I feel this was a LEEDS type project and required the use of recycled materials/green building practices i.e I think the counter tops are recycled plastic.
The lobby is small, too modern and confusing. What I mean is there is a business center but it looks like a college physics lab, and I wasn't sure if there was a printer in the cabinet or if it was some co-ed's locker. There are few too many places to eat as you are forced to sit a long communal table with other guest and there are no separate tables for individuals who wish to dine alone,
There is a recycling bin in the lobby and the entire focus of the hotel seems more on being green than customer comfort. I just flushed the toilet three times as it has a weird two button configuration on top and I wasn't sure what was going on there, but it looks like you press one button for #1 and well you get the picture.
There were pubic hairs in my toilet when I arrived in my room also there were pubic hairs in my shower stall as well.
The fitness room is nice but it shares somewhat the same area with the laundry room. This is hard to explain, but there is a guy doing his laundry watching a lady on the treadmill and they are in the same room just that the laundry machines are hidden away, but not really, whatever it's a little strange I must move on.
Breakfast is a joke, and I'm serious! It's cheap poorly done with very little to choose from. If this is an extended stay hotel then the breakfast should be better than your standard Hampton Inn....it's much worse and I wish I had stayed at a Hampton Inn as the selection of items was so skimpy I passed on eating all together.
If I had to sum up the Home 2 Suites I would say imagine if Starbucks or Apple built a hotel, if you like that concept you'll enjoy the Home 2 Suites.
- Official Description (provided by the hotel):
- Welcome to the Home2 Suites by Hilton® Fayetteville, NC hotel, just minutes from Fort Bragg and Pope Air Force Base. Fayetteville Regional/Grannis Field Airport is nine miles from our extended stay hotel. Surrounded by restaurants and shopping venues, this Fayetteville, NC all-suite hotel is an easy commute to L-3 Communications, Purolator Filters, MG Soffe and Fayetteville State University.Make yourself at home in a studio or one-bedroom suite featuring movable furniture and plenty of storage. All suites provide a living area with sofa bed and fully equipped kitchen. Stay connected with free WiFi and an iHome clock radio with iPod and MP3 docks. Pack the leash and water bowl—Home2™ is your pet's home, too. ... more less
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- Also Known As:
- Home2 Suites Fayetteville Hotel Fayetteville