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“Very nice Holiday Inn Express” 4 of 5 stars
Review of Holiday Inn Express Fayetteville - Ft. Bragg

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Holiday Inn Express Fayetteville - Ft. Bragg
2.5 of 5 Motel   |   1706 Skibo Rd, Fayetteville, NC 28303   |  
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Ranked #2 of 51 Hotels in Fayetteville
GreenLeadersGold level
Red Lodge, United Kingdom
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
3 helpful votes 3 helpful votes
“Very nice Holiday Inn Express”
4 of 5 stars Reviewed November 14, 2012

Have stayed here a couple times now on business and haven't had any issues with anything. The front desk girls have always been friendly and helpful and the area is set back in the tree line so noise is minimal. The breakfast lady is very friendly and works her tail off keeping everything stocked.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nsmehta1, Internet Marketing Manager at Holiday Inn Express Fayetteville - Ft. Bragg, responded to this review, January 30, 2013
Thank you for your continued support of our hotel! Also thank you for the nice review of your experience while visiting us. I am glad you enjoyed yourself and appreciate you taking the time to provide feedback to all of the trip advisor users. We are very proud of everyone who works here, they truly understand guest service and what it takes to ensure our guests have a great stay. Our staff is ready to pamper you should you return to the Fayetteville, NC area again.

Sincerely, Ji
Internet Marketing Manager
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261 reviews from our community

Traveler rating
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    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
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  • Spanish first
  • Any
English first
Johnson City, Tennessee, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 31, 2012

This was the first time we stayed at a Holiday Inn Express. We loved it! The room price was unbelievable cheap compared to the standard hotels around. The room was beautiful, really clean and came with alot of luxuries we didn't expect. The housekeeping and Staff was super friendly and very helpful. We felt pampered. Everything there was Excellent, the service, the room and the quality of what we got for the price we paid. We will now be staying there every time we visit the city.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nsmehta1, Internet Marketing Manager at Holiday Inn Express Fayetteville - Ft. Bragg, responded to this review, January 30, 2013
Thank you for your great feedback regarding our staff. We love it when our guests decide to come back because of the service that they experienced during their visit. Please come back and visit us again real soon. We will be waiting for you

Sincerely, Ji
Internet Marketing Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fayetteville, North Carolina
1 review
5 of 5 stars Reviewed October 18, 2012

Great location for shopping, restaurants and sports bars! The staff members were very professional and friendly. The employees that waited on me were QP and Grace. I used the elliptical machine in the exercise room and I love the TV monitor on the machines. Thanks for the two bottles of water and the sweet snacks on the way out. Outstanding breakfast! I will stay at this hotel again.

Room Tip: Unfortunately, I was in the area to attend a funeral of a good friend, so I arrived at this hotel wi...
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  • Stayed October 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nsmehta1, Internet Marketing Manager at Holiday Inn Express Fayetteville - Ft. Bragg, responded to this review, January 30, 2013
Thank you for sharing such a wonderful experience. I as well as everyone on our team are thrilled to have had the opportunity to take care of you. We look forward to welcoming you back soon and I will be sure to share your comments with our team.

Sincerely, Ji
Internet Marketing Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington, DC
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 3, 2012

Check in was a breeze. Front desk staff was polite and helpful. The room itself was clean, same for the bathroom. Bed was very comfortable, pillows were kind of old but still useable. I slept very soundly throughout the night; could hardly hear any noise in the hallway and woke up refreshed. Gym was small but functional, a couple of treadmills, a bench, and a cable machine for various exercises. Great for one person, more than two would be a little crowded. Breakfast was good, coffee average.

Overall, had an excellent experience here. They provided everything a business traveler would need and did it so well that I barely gave it a second thought. Definitely recommended for anyone staying in the Fayetteville area.

Room Tip: Pick a higher floor.
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  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nsmehta1, Internet Marketing Manager at Holiday Inn Express Fayetteville - Ft. Bragg, responded to this review, October 22, 2012
We appreciate you taking the time to write your comments about your stay. We enjoy providing the friendly and welcoming service that you experienced. We strive to offer the best service to our guest. Again, I appreciate your comments and look forward to seeing you again in the future.

Sincerely, Ji
Internet Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Daytona Beach, Florida
Top Contributor
101 reviews 101 reviews
26 hotel reviews
Reviews in 39 cities Reviews in 39 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed September 28, 2012

Good clean quiet room. Hotel staff were very nice and ready to help with anything I needed. The full breakfast was very good. And the cookies at night were warm and smelled good. Everything was what you expect from Holiday Inn Express. What made it better than average were the people. Everyone seemed to enjoy their jobs and were always smiling. The lady who handles the buffet was wonderful, she excelled at ensuring you started off your day with a good breakfast and a smile. The one thing that kept from making this stay "excellent" for me was not having a "wine & cheese" evening hour.

  • Stayed September 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nsmehta1, Internet Marketing Manager at Holiday Inn Express Fayetteville - Ft. Bragg, responded to this review, October 22, 2012
Thank you very much for taking the time to submit a great review of our hotel to Trip Advisor. Our team will be very excited to hear that you enjoyed your time with us. We hold a daily a meeting with the goal of providing the best service in the industry. Please come back and visit us again real soon. We will be waiting for you.


Sincerely, Ji
Internet Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newport, Rhode Island
1 review
5 of 5 stars Reviewed September 28, 2012

I recently stayed in this hotel for 14 months, from the moment I checked in until my departure in July 2012 I received the utmost professional service. The management team, staff, house cleaning all demonstrated a truly caring attitude to ensure my stay was pleasurable. The team went above and beyond my expectations to make my stay was both pleasant and comfortable. Equally, they always went that extra step to ensure they provided excellent customer service, they made me feel like I was the most important person staying in the hotel. The staff was personable, considerate, caring and truly took pride in everything they did to ensure you felt like you were at home and not just another guest staying in a hotel. It is evident that customer service is rooted in their core values. My thanks to go out to the entire Holiday Inn Express team.

  • Stayed July 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nsmehta1, Internet Marketing Manager at Holiday Inn Express Fayetteville - Ft. Bragg, responded to this review, October 22, 2012
Thanks for telling everyone on Trip Advisor about your OUTSTANDING visit. Our goal is that every guest feels welcome and every guest has a great time while they are staying with us. Again, I am pleased to hear that you enjoyed our service and do hope you will consider us on a future trip to Fayetteville North Carolina.

Sincerely, Ji
Internet Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baltimore, Maryland
1 review
5 of 5 stars Reviewed September 21, 2012

I recently stayed here for couple of nights. The hotel was very clean and very well kept. The front desk clerk that checked me in was very welcoming. You can feel the warmth accommodation of everybody you get in contact with.
There were two issues I have on my entire stay.
The first one was my room door does not lock when I first checked in. When I called the desk clerk the manager and maintenance staff went immediately to my room and fixed it. The manager was very apologetic and sincere. I am quite surprise to see a manager doing hands on job because in the morning I also see her constant in the dining and lobby area.
The second issue was when I got my bill on the day of my check out. I was using my reward points but it is being charge to me. I stop by at the front desk and explained that I should not be paying anything because its through my points. When the manager called me back to my room, she already straightened out my reservation with Priority club and even found out a multiple account number under my name and manage to correct it as well. I must say, I am very impressed with the customer service that I have experience at this hotel. I traveled a lot and I can tell that this facility cares a lot to their customers from the staff to the manager.

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nsmehta1, Internet Marketing Manager at Holiday Inn Express Fayetteville - Ft. Bragg, responded to this review, October 22, 2012
Thanks for taking the time to give us your feedback. We enjoy providing the friendly and welcoming service that you experienced. We care a lot about our customers and that is our top priority. Also we have a wonderful experienced manager. She always helps staff to provide an exceptional level of service. We look forward to welcoming you back soon and I will be sure to share your comments with our team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Fayetteville - Ft. Bragg

Address: 1706 Skibo Rd, Fayetteville, NC 28303
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Fayetteville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Fayetteville
#2 Green Hotel in Fayetteville
#3 Romantic Hotel in Fayetteville
#3 Family Hotel in Fayetteville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Fayetteville - Ft. Bragg 2.5*
Number of rooms: 89
Official Description (provided by the hotel):
The Holiday Inn Express Fayetteville-Fort Bragg is conveniently located in Fayetteville, NC near Fort Bragg and Pope AFB. Adjacent to the Cross Creek Mall and over 140 restaurants within a 1 mile. *****Hotel features***** Beautifully appointed guestrooms and suites including whirlpool suites, oversized suites with king or queen beds. Complimentary Express Start breakfast served each morning featuring a selection of omelets and sausage or scrambled eggs and bacon, French toast, fresh fruits, juices, cereals, breads and pastries, assorted yogurts and our famous cinnamon rolls. Complimentary local calls. Fitness room on site 24 hour guest pantry Business center and color laser multifunction printer. USA Today delivered daily M-F. Free passes to local sports facility ATM machine & Area Events Kiosk. *****Minutes from***** Fayetteville Regional Airport (FAY) Cape Fear Hospital Cumberland County Industrial Park Wal-Mart Distribution Center Eaton Corporation Goodyear Tire & Rubber Company MJ Soffe Airborne & Special Operations Museum *****Military installations nearby***** Ft. Bragg - Home of the Airborne & Special Operations Forces Pope Airforce Base ... more   less 
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Also Known As:
Holiday Inn Express Fayetteville - Ft. Bragg Hotel Fayetteville
Holiday Inn Fayetteville
Fayetteville Holiday Inn

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