I had the opportunity to stay here on a recent trip to Raleigh Durham. The staff genuinely cared about providing exceptional guest service and I was most impressed by the fact that the valet remembered my name when I bumped into him in the hallway. I would expect him to remember my name when looking at my ticket, but doing that out of context was very impressive. The desk and dining room staff were equally attentive. I was hoping to get in a round of golf but the weather didn't cooperate. The course looks fantastic, so I will be back.