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Hilton Durham near Duke University: Traveler Reviews

3.5 of 5
3800 Hillsborough Road, Durham, NC 27705
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Hilton Durham near Duke University
Ranked #19 of 66 hotels in Durham
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150 reviews from our community

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Traveler rating
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    51
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Date Rating
Fort Ashby, West Virginia
Senior Contributor
43 reviews 43 reviews
5 hotel reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
“Large room, small bathroom”
4 of 5 stars Reviewed January 21, 2013

We arrived late on a Friday night. When we entered the lobby, there was quite a celebration of some sort taking place in the bar. People had spilled over into the travel portion of the lobby. A minor inconvienence. It looked like a reunion or wedding group, they were well behaved.
Once we got to our deluxe room, we discovered it was large, very clean, and comfortable, overlooking the pool area. The only disappointment to this was the small bathroom. Judging from the floor tile size, the bathroom measured 7' x 8'. This included the walk-in shower! Due to the size constraints, some of the fixtures are placed in odd locations. We had to wedge a face towel into the sliding glass door because it kept rolling open during showers. One of the room phones was not working. This was reported to the front desk. The complimentary continental breakfast bar was very good. There is an upgraded hot breakfast bar for $5.00 that was excellent.

Room Tip: Choose the room uppgrade.
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  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
Ask zookeeper34 about Hilton Durham near Duke University
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ben L, General Manager at Hilton Durham near Duke University, responded to this review
February 17, 2013
Our sincerest thanks for your recent post on Trip Advisor as a Senior Contributor. Our goal at the Hilton Durham near Duke University is to provide consistent, personalized, hassle-free, and inspirational service to our guests each and every day. It is great to hear that you enjoyed your stay and we recognize that there are a few issues that we need to look at to ensure we are always improving. We look forward to welcoming you back when your travel plans bring you back to Durham.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scottsdale, Arizona
Contributor
15 reviews 15 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
“Beautifully renovated hotel”
4 of 5 stars Reviewed January 15, 2013 via mobile

It was clear, when I stepped into our room, that it had recently been renovated. The decor was beautiful with a contemporary design. It was also very clean and comfortable. The towels were large and soft. The lobby of the hotel is very attractive and inviting and the staff was friendly and accommodating.

The location is close to the freeway and fine if one has a car. Otherwise, one has to rely on the hotel shuttle or a taxi to go just about anywhere.

Stayed January 2013, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wethersfield, Connecticut
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Clean and very comfortable”
5 of 5 stars Reviewed January 2, 2013

We stayed here for 4 might durning a family wedding. This hotel was very clean the staff always made sure our every need was met. The continental breakfast was extensive and for $5.00 more a day you could upgrade to the full breakfast. Great deal. The food was good as well. Each night the gave us vouchers that allowed us to purchase happy hour drinks and apps. This was also an added bonus. We enjoyed relaxing at the pool, as well as..... Staying with the VIP team Duke! The entire team stayed there before a local game. Beds were very comfortable and the rooms were very clean and spacious.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hertford, North Carolina
Top Contributor
143 reviews 143 reviews
22 hotel reviews
Reviews in 70 cities Reviews in 70 cities
37 helpful votes 37 helpful votes
“Nice and comfortable place to stay”
4 of 5 stars Reviewed December 23, 2012

Stayed here for 1 night while attending a local show at the Common Ground Theater. The room was larger than most I have stayed in and the beds were very comfortable. The room has an air cleaner to sanitize the air which gave the room a "fresh" smell. The linens and towels were soft and lush, the towels were the appropriate size, i.e. bath sheets for the shower. After the performance we went to the group of us came back to the lobby bar for a few drinks. The lobby had comfortable seating and reasonable priced drinks. We really enjoyed our stay and would stay there if we are even in Durham again. This was also a "Free Night" using Hilton Points so I did not have to pay for the room, and do not know what the room charge would have been.

Room Tip: Higher room as there is a convention area attached to the hotel and noise can be heard at the lower...
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask trflyer about Hilton Durham near Duke University
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Carolina
Top Contributor
162 reviews 162 reviews
162 hotel reviews
Reviews in 90 cities Reviews in 90 cities
171 helpful votes 171 helpful votes
“Swing and a miss”
3 of 5 stars Reviewed December 19, 2012

I've stayed here a few times - all were so-so experiences.

they have a lot of construction underway - it's loud. It's very loud. It's louder than you think it is going to be,.It may be ending soon - but I'd make sure before I stayed there again.

The breakfast is not really what you would expect at a Hilton. It's not awful - just like everything else here - close but no cigar. There is no HHonors lounge, no real HHonors floor - it just really doesn't feel like a Hilton.

The rooms are q bit dark for my tastes - low wattage light bulbs to save energy. If you can get a suite that is a much better option. The suites tend to be quieter.

Stayed October 2012, traveled on business
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Additional Information about Hilton Durham near Duke University

Also Known As:
Hilton Durham Near Duke University Hotel
Hilton Durham Near Duke University Hotel Durham
Hilton Hotel Durham
Durham Hilton Hotel
Hilton Durham
Durham Hilton
Address: 3800 Hillsborough Road, Durham, NC 27705
Phone Number:
Region: United States > North Carolina > Durham
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Family Hotels in Durham
#19 Business Hotels in Durham
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Completely renovated rooms and suites ~ Located 2 miles from Duke University & Duke Medical Center ~ Only hotel in Raleigh Durham area to offer PURE Allergy Friendly rooms ~ 32" LCD HD TVs with over 60 High Definition Channels ~ Complimentary wireless Internet access in all guestrooms and lobby ~ Courtesy transportation within a 5 mile radius ~ Complimentary on-site parking ~ 24 Hour Hilton Fitness by Precor® fitness center ~ Complementary 24 hour Business Center ~ Seasonal outdoor pool & whirlpool(May-October)~ Starbucks® We Proudly Brew Coffee Bar ~ Bluestone Grille & Bar offering the seasonal flavors of Carolina ... more   less 
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