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“Good Time” 5 of 5 stars
Review of DoubleTree Suites by Hilton Hotel Raleigh-Durham

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DoubleTree Suites by Hilton Hotel Raleigh-Durham
3.0 of 5 Hotel   |   2515 Meridian Parkway, Durham, NC 27713   |  
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Breakfast & WiFi Included
Ranked #14 of 67 Hotels in Durham
Hartsville, United States
1 review
“Good Time”
5 of 5 stars Reviewed January 6, 2014

Hotel staff EXCELLENT. Breakfast not as nice as expected considering the price. Hotel nice. Beware of in-room internet cost & breakfast cost if they are not included in your package. The hotel staff did an excellent job in finding the right package for our family which included in-room Wi-Fi & breakfast.

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marc B, Front Office Manager at DoubleTree Suites by Hilton Hotel Raleigh-Durham, responded to this review, January 7, 2014
Thank you very much for taking the time to review our hotel and acknowledge our wondeful staff. Our restaurant just re-opened today, and I am confident that the quality will be greatly improved now that it is back in the proper facility. We hope to see you again in the future.
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455 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
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  • German first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Wilmington, North Carolina
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 30, 2013

We've spent many nights at this hotel during the past 4 years, and we love it. The staff is friendly, the suites are truly suites (2 rooms) and well-equipped, the views are lovely. Recent upgrades throughout the hotel are done with virtually no interference to our enjoyment. Having and indoor & outdoor pool makes swimming a delight year round. Our favorite place to stay!

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marc B, Front Office Manager at DoubleTree Suites by Hilton Hotel Raleigh-Durham, responded to this review, January 2, 2014
Thank you very much for the kind words, and i am glad we have been able to serve you over the past few years. We look forward to seeing you again in the future.
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Grand Rapids, MI, United States
1 review
4 of 5 stars Reviewed December 30, 2013

I was visiting my daughter prior to Christmas and wanted a location close to where she lives. There were multiple options available all within 10 dollars of each other from a price perspective. This was on the slightly more costly end, but the size and quality of the room, In my opinion were worth it. It is located in business park and as such there were no noise issues.

  • Stayed December 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marc B, Front Office Manager at DoubleTree Suites by Hilton Hotel Raleigh-Durham, responded to this review, January 2, 2014
Thank you for taking the time to review our hotel. I am glad we were able to meet your needs and provide a pleasant experience for you. We look forward to seeing you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Durham, North Carolina
1 review
1 of 5 stars Reviewed December 27, 2013

Not advise of construction! We came from an 11 hours trip and at 9:00 AM started the noise, called the front desk and not help at all! I understand the construction noise but you should let us know at the reservation online a week ago and at the front desk when we arrived, so we can go to another hotel! This is incredible at a Hilton Hotel!

  • Stayed December 2013, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marc B, Front Office Manager at DoubleTree Suites by Hilton Hotel Raleigh-Durham, responded to this review, January 2, 2014
I want to apologize for the unpleasant experience you had here as a result of construction that was going on. We will certainly do our best during these final few weeks of rennovation to ensure minimal disruption to our guests.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hayward, California
Top Contributor
252 reviews 252 reviews
30 hotel reviews
Reviews in 84 cities Reviews in 84 cities
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed December 25, 2013

Hotel located in a remote business area. 10 minutes by car and NO public transit nearby.

2 reasons why I choose this hotel:
room rate and complimentary airport shuttle

As a Silver member, I received complimentary chocolate chip and walnut cookies plus bottled water.
Not close to restaurants but if you arrange it with the Front Desk, the shuttle driver will drop and pick you up at one of Durham shopping centers.

Pluses:
Full-size body towels
Firm bed. Prefer foam pillows vs feather pillows
Nice dressing room area
Grab bar and anti-slip mat in the bathtub/shower a plus

Concerns:
Refrigerator did not have a button to turn it on/off.
Peephole too high for petite height individuals. Unable to view who is outside the door.
AC outlet located next to the closet/dressing area was faulty. Plug kept falling out.
2 transmission towers located next to the hotel. If I knew about this in advance, I would not have booked this hotel.

Comment:
If the hotel is conserving water in not laundering the towels, please provide more towel bars and hooks.

  • Stayed November 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marc B, Front Office Manager at DoubleTree Suites by Hilton Hotel Raleigh-Durham, responded to this review, January 2, 2014
Thank you very much for taking the time to review our hotel. Adding a second peephole that is lower may be something that we look at in the future. Thank you for bringing this to our attention.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hilton Head, South Carolina
1 review
5 of 5 stars Reviewed December 23, 2013

The staff, without exception, was friendly, helpful, personable and knowledgeable. The suite was very comfortable and well appointed. Food in restaurant good quality and well prepared. Location attractive and convenient for our activities.

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marc B, Front Office Manager at DoubleTree Suites by Hilton Hotel Raleigh-Durham, responded to this review, January 2, 2014
Thank you for your kind words and for taking the time to review our hotel. I am glad we were able to meet your needs and we look forward to seeing you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Apex, North Carolina, United States
Senior Contributor
44 reviews 44 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 23, 2013

We are not hotel's guests. We went yesterday due to a gift card we got.
The restaurant per ce it is not very nice (renovations right now)
But service and food is gourmet.
Pricey, but if u are looking for fine dining it is right there, not need to go out somewhere.
I do not If we are returning (pricey) but we for sure will have good memories about the excellent service we got and the delicious gourmet food.

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marc B, Front Office Manager at DoubleTree Suites by Hilton Hotel Raleigh-Durham, responded to this review, January 2, 2014
I apologize for the unpleasant experience you had here as a result of the construction that was going on. We will certainly do our best throughout these final few weeks of rennovation to ensure as little disruption to our guests as possible.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree Suites by Hilton Hotel Raleigh-Durham

Address: 2515 Meridian Parkway, Durham, NC 27713
Phone Number:
Location: United States > North Carolina > Durham
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Family Hotel in Durham
#9 Romantic Hotel in Durham
#14 Business Hotel in Durham
Price Range (Based on Average Rates): $
Hotel Class:3 star — DoubleTree Suites by Hilton Hotel Raleigh-Durham 3*
Number of rooms: 203
Reservation Options:
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Also Known As:
Doubletree Suites By Hilton Raleigh-Durham Hotel Durham
Doubletree Hotel Raleigh Durham
Doubletree Raleigh
Doubletree Durham
Doubletree Guest Suite Raleigh Durham

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