I typically love DoubleTree hotels but this one just fell short.
The building is old...and you can tell. Decor and furniture are up to DoubleTree standards, but the building just has an old, cheap, poorly face-lifted feel to it. The walls are very thin, as well as the ceilings and floors. I heard people walking, rustling and talking all night. The thermostat on the wall of the room is extremely primitive and hard to keep a constant comfortable temperature. My toilet would randomly gargle (LOUDLY) from the toilet bowl itself every few hours. When I called room service, they did not answer (not just once, but a few times in a row) and guest services had to tell them to call me. My food took over 30 minutes and all I ordered was soup and salad. The waiter had to return to my room twice after bringing my food so I could complete the credit card transaction to pay for my meal (when calling, I asked if I should give them my card info then so they could just bring the slip up for me to sign and they said no), which was frustrating because all I wanted to do was have my meal and relax in peace and privacy. In the end, the food was not that tasty.
Pros: The hotel was clean, beds comfortable (although my bed throw was pilling and had fuzz all over it) and the rooms were a very nice size and layout. Kitchenette, living room with flat-screen, separate bedroom with flat-screen. The staff is friendly and nice and the airport shuttle was very punctual.
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- Also Known As:
- Doubletree Suites By Hilton Raleigh-Durham Hotel Durham
- Doubletree Hotel Raleigh Durham
- Doubletree Raleigh
- Doubletree Durham
- Doubletree Guest Suite Raleigh Durham