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“Very Nice Property/Great Location” 5 of 5 stars
Review of Hilton Garden Inn Durham Southpoint

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Hilton Garden Inn Durham Southpoint
3.0 of 5 Hotel   |   7007 Fayetteville Road, Durham, NC 27713   |  
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Ranked #3 of 67 Hotels in Durham
Lynchburg, Virginia
Top Contributor
77 reviews 77 reviews
15 hotel reviews
Reviews in 19 cities Reviews in 19 cities
23 helpful votes 23 helpful votes
“Very Nice Property/Great Location”
5 of 5 stars Reviewed October 19, 2012

My wife and I were down a few weeks ago.
Hotel property is very nice and clean.
The hotel is located within minutes from some very nice restaurants and shopping.
I would definitely recommend this property to anyone that is looking for a a nice hotel at a great location.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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244 reviews from our community

Traveler rating
    150
    74
    15
    2
    3
See reviews for
61
38
17
109
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
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  • French first
  • German first
  • Portuguese first
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English first
Orlando, FL
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 4, 2012

This hotel is well appointed and clean. I tried the room service, it was prompt and everything was in order. The menu is basic but has a good variety with offerings for kids as well. The wireless internet was acceptable, download speeds in the 200kbps range. Beds were comfortable, air conditioning worked, bathrooms were clean and fully stocked. If I had any complaint at all it would be that the air conditioner was slightly annoying in it's noise level.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winston-Salem,NC
Top Contributor
154 reviews 154 reviews
55 hotel reviews
Reviews in 53 cities Reviews in 53 cities
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed August 27, 2012

Absolutely nothing about which to complain.Awesome location, withing walking distance of about 10 restaurants.Great breakfast with exceptionally friendly personnel.Great channel selection on the TV and reasonable fast internet.

  • Stayed August 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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goldapple360
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 16, 2012

First, the staff are what take this hotel from average to very good. I stay here several times a year for work and everyone, from front desk, to dining room to housekeeping, so friendly and helpful. Second, is the location. Across from the Southpoint Mall and in a shopping center with a variety of restaurants (all chains) and shopping.

  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Boone, North Carolina
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed August 14, 2012

My mother stayed at this hotel every time she had to take my dad to duke hospital. I have to say its amazing and super nice inside. I have to tell you how much the staff helped me out a while back but not to long ago my mom had to spend her birthday in the hotel while my dad was being treated the hotel went out of there way for me to go to the store get my mother a birthday cake and deliver it to her room with the dinner i told them to order on me that night plus they brought up a bottle of cider for them. Wonder staff

  • Stayed September 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Peoria, Illinois
1 review
5 of 5 stars Reviewed August 12, 2012

We stayed here for the birth of our first grandchild, I planned to stay for 3 weeks. The staff was very welcoming, the checkin staff extremely accommodating for a room size to fit my other kids when they came. Rollaway beds were easily provided for no extra fee. Free wifi, worked great. Complementary breakfast was huge, hot foods full breakfast served daily. The staff sent flowers balloons and a wristlets for the new mother,not my room. This is the place to stay in Durham! There is a huge amount of shopping in this plaza, along with drug store gas station restaurants. Close to airport, like 12 minute drive. Best of all was the staff from head housekeeper who personally congratulated me on becoming a grandmother, to the guy who delivered the beds. Front desk excellent.

Room Tip: Top floor away from ice machine , only because that is always my preference.
See more room tips
  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Roanoke VA
Top Contributor
51 reviews 51 reviews
11 hotel reviews
Reviews in 22 cities Reviews in 22 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed August 11, 2012

This has been our go-to hotel in our many visits to the Triangle ever since it opened. In our experience, it is a cut above most HGI properties -- newer, brighter, and even the elevators are extra tall inside so you never feel cramped. The adjoining Ruth's Chris is a big plus -- we go to the lounge area a lot for bar food and drinks (Big Manhattans for $6.50!). At least one previous reviewer is correct in noting that halls are not air conditioned, but that never bothered me. The only two downsides I can come up with are the satellite TV -- the local channels are supposed to be High Def but few seem to be -- and that most vexing of all HGI issues everywhere, inconsistency of breakfast service. If Ruth is on duty, breakfast service is extremely efficient. She is one of the best breakfast hosts we have encountered anywhere. If she is not on duty, others are friendly enough but seem to have difficulty keeping tables set up for the next diners. Highly recommended, and yes, if you want to visit Southpoint, the location couldn't be better.

  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Durham Southpoint

Address: 7007 Fayetteville Road, Durham, NC 27713
Phone Number:
Location: United States > North Carolina > Durham
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Durham
#2 Family Hotel in Durham
#3 Romantic Hotel in Durham
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Durham Southpoint 3*
Number of rooms: 150
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Also Known As:
Hilton Garden Inn Durham Southpoint Hotel Durham
Hilton Durham
Durham Hilton

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