Toilet leak. Smoking odor. Hotel showed total inability to resolve those issues and offered no alternatives or daily cleaning service to try to make it better. Understaffed. We complained many times. Every time, they said that they were going to fix things the next day every time. By the next day, the new staff on duty was not only unaware of the issues but was still unable to do anything. They ended up refunding one night and gave us 50% . Needless to say that if we had known about their low hygiene standards, we would not have stayed there even for free.
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- Also Known As:
- Extended Stay Durham
- Durham Extended Stay