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Comfort Inn RTP: Traveler Reviews

2.5 of 5
4507 NC 55 / Apex Hwy, Durham, NC 27713
Hotel amenities
Comfort Inn RTP
Ranked #40 of 66 hotels in Durham
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50 reviews from our community

    Trip type
Traveler rating
    23
    11
    6
    8
    2
Date Rating
Columbia
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Simply Satisfying!”
4 of 5 stars Reviewed November 17, 2012

First of all, Penny provided the best customer service! She was attentive and efficient when she did something that should be customer service 101 but most fail to do...she paused while helping another customer, acknowledged me as a new customer, and then went back to the original customer. Simple yet memorable! Penny and the young lady who checked us out the next day were only the beginning of a good stay.
The hotel is convenient to the Interstate, UNC, and the fabulous mall. The room was simple with a nice size refrigerator, comfortable beds, and CLEAN! The FREE breakfast was simple yet satisfying, adding more value to the already inexpensive, simple accommodations. My family will definitely stay here again!

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Michele A about Comfort Inn RTP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Top Contributor
87 reviews 87 reviews
45 hotel reviews
Reviews in 47 cities Reviews in 47 cities
76 helpful votes 76 helpful votes
“A bit tired but good price”
3 of 5 stars Reviewed October 26, 2012

Stayed here during a visit to UNC.
Pros: about $80/night, new Panasonic panel TVs, microwave, fridge, premium cable channels, close to several restaurants. Walk to Outback Steakhouse, Bob Evans and a high end Japanese restaurant.
Cons: beds average, towels a bit thin, burn in bedspread (although a non smoking room). Beds are doubles, not Queens.

  • Stayed October 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask ozeeboy about Comfort Inn RTP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fayetteville, North Carolina
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Broken air-conditioner”
3 of 5 stars Reviewed October 20, 2012

My sister and I recently stayed in this hotel while taking a little shopping trip. Location-wise, it's great! It's right off the ramp from I-40, just one exit away from Streets of Southpoint mall and other shops and restaurants. Our check-in when smoothly, and our room was up to my expectations. Our problem came during the night when we tried to cool the room. First of all, when I turned the unit to low cool, it wouldn't even come on; so I turned the dial to high cool, and it started blowing out hot air. I continued to work with both dials for about five minutes, and finally it started blowing out cool air. I thought the problem was solved, so I didn't call anyone about it. However, during the night, the unit would make all kinds of strange clicking noises; and several times we both noticed that it would sound like it was going to come on, only to cut back off again. As a result, neither one of us got a good night's sleep because of the constant noises and the fact that it stayed very stuffy in the room. Upon check-out, I reported this. The only response I received was that it would be turned in to maintenance. I thought that we might have at least been given a small discount on our room, but that was never offered. I often stay in a Choice Hotel brand, but I'll probably think twice before staying at this particular Comfort Inn again.

  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask mfwfafbf about Comfort Inn RTP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bradenton, Florida
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
Reviews in 17 cities Reviews in 17 cities
8 helpful votes 8 helpful votes
“Would definitely return to this hotel”
4 of 5 stars Reviewed September 17, 2012

We spent 2 nights over the weekend. All the staff were very courteous, friendly and efficient. Offered helpful suggestions for driving directions to avoid some of the busier highways. Location was convenient for our needs to visit family in Durham. Close to restaurants, shopping centers, and near to all the major highways. [note:my GPS would not accept this address but that was only issue]

Our room was very clean, AC and appliances were fine. Refrigerator had a freezer which was helpful for refreezing cold packs before continuing our road trip. Bed linens were fresh, towels in great condition, and bed was comfortable! That's all we needed for good sleep and piece of mind. We also noticed no noise from other rooms or elevator even though they were quite busy.

Breakfast items were fresh, warm or cold as necessary and well stocked. Decent coffee too.

We will return on our next trip, LIke this Comfort Inn better than 2 others we've tried in Durham over past few years.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Albany, Ohio
1 review
“Management lied to me”
1 of 5 stars Reviewed September 13, 2012

I booked the room through an online service and chose a more expensive room with a jacuzzi. When I discovered it was broken II was told my bill would be reduced and reflected on my credit card. The hotel went ahead and charged the full amount and has refused to make good on their promise. The hotel was dated and needed upgraded badly. My stay at this hotel has left a bad taste in my mouth. I do not like being lied to. The hotel has ignored my complaints. Really shady business practices.

Room Tip: Just don't consider this hotel ever.
See more room tips
  • Stayed July 2012, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask 27Annie2410 about Comfort Inn RTP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn RTP

Also Known As:
Comfort Inn Rtp Hotel
Comfort Inn Rtp Hotel Durham
Comfort Inn Durham
Durham Comfort Inn
Address: 4507 NC 55 / Apex Hwy, Durham, NC 27713
Region: United States > North Carolina > Durham
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Wheelchair access
Hotel Style:
Ranked #40 of 66 hotels in Durham
Price Range: $
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Our Comfort Inn is located in the heart of RTP and only minutes away from UNC, Duke University, and South Point Shopping Mall. There are plenty of restaurants /dining to choose from. Free wireless high speed internet, hot breakfast, fitness center, & business center. Entire hotel renovation completed in 2008. ... more   less 
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