My sister and I recently stayed in this hotel while taking a little shopping trip. Location-wise, it's great! It's right off the ramp from I-40, just one exit away from Streets of Southpoint mall and other shops and restaurants. Our check-in when smoothly, and our room was up to my expectations. Our problem came during the night when we tried to cool the room. First of all, when I turned the unit to low cool, it wouldn't even come on; so I turned the dial to high cool, and it started blowing out hot air. I continued to work with both dials for about five minutes, and finally it started blowing out cool air. I thought the problem was solved, so I didn't call anyone about it. However, during the night, the unit would make all kinds of strange clicking noises; and several times we both noticed that it would sound like it was going to come on, only to cut back off again. As a result, neither one of us got a good night's sleep because of the constant noises and the fact that it stayed very stuffy in the room. Upon check-out, I reported this. The only response I received was that it would be turned in to maintenance. I thought that we might have at least been given a small discount on our room, but that was never offered. I often stay in a Choice Hotel brand, but I'll probably think twice before staying at this particular Comfort Inn again.
- Official Description (provided by the hotel):
- Our Comfort Inn is located in the heart of RTP and only minutes away from UNC, Duke University, and South Point Shopping Mall. There are plenty of restaurants /dining to choose from. Free wireless high speed internet, hot breakfast, fitness center, & business center. Entire hotel renovation completed in 2008. ... more less
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- Also Known As:
- Comfort Inn Rtp Hotel Durham
- Comfort Inn Durham
- Durham Comfort Inn