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All 66 Durham hotels

Hilton Garden Inn Raleigh-Durham/Research Triangle Park: Traveler Reviews

3.0 of 5
4620 South Miami Blvd, Durham, NC 27703 (Formerly Wyndham Raleigh Durham-Research Triangle Park)
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Ranked #14 of 66 hotels in Durham
Most recent review
4 of 5 stars Reviewed November 12, 2012
INSCNOW South Carolina
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66 reviews from our community

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South Carolina
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
“Very nice stay”
4 of 5 stars Reviewed November 12, 2012 via mobile

The hotel and room is nicely decorated. Complimentary bottled water upon check-in and coffee provided in the lobby. Free wi-fi with a strong signal. The room had a mini-microwave and a mini-fridge. Nice bright lighting around the room. The only area that was too dark was the cubby where the coffee pot was kept. The light near the door wasn't enough to light that area. The adjustable bed and many pillows was very comfortable, but the platform the mattress was on creaked every time you moved. Had a room on the back side of the hotel on the third floor. I was awakened the second morning by banging outside from some sort of delivery truck. The occasional trains passing by in the back did not disturb our sleep. They leave earplugs on the night stand should you need them for sleep. The majority of the staff was friendly, confident and displayed a sincere effort to make our stay comfortable and enjoyable. There was a bit of a glitch with the tv stations in our room, which required my husband to watch the game in the bar, while the problem was being fixed. We were given vouchers for breakfast the following morning, which was a nice gesture, making up for the tv issue. They have a nice variety for their breakfast buffet, which costs $10.95. The restaurant area is large and comfortable. This hotel is conveniently located off I40.

Stayed November 2012, traveled as a couple
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Atlanta, GA
Top Contributor
136 reviews 136 reviews
20 hotel reviews
Reviews in 51 cities Reviews in 51 cities
52 helpful votes 52 helpful votes
“New & Clean”
4 of 5 stars Reviewed November 12, 2012

A friend and I stayed at this hotel for a day while in Durham. The rooms are very nice, updated and clean. The check-in/out staff was courteous and professional. Free wifi was available and there was plenty of parking. We got an outstanding price since we were staying on a Friday and this hotel seems to cater to business travelers. The only complaint I had was that there was some traffic noise at night given that the highway was close to the hotel. It wasn't constant, but it did bother my sleep a little since I'm not used to it. It seems like this would be a problem on the front or backside of the building, though I was on the front side.

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Clemente, California
Top Contributor
67 reviews 67 reviews
32 hotel reviews
Reviews in 37 cities Reviews in 37 cities
17 helpful votes 17 helpful votes
“Highly recommend for location and for vibe”
4 of 5 stars Reviewed November 8, 2012

Very nicely decorated, it has a bright, hip vibe and had a HHonors specials to encourage eating and drinking in the restaurant and bar. Several people down there having a good time when I arrived, and desk staff were super fast and helpful. Super comfy bed and well decorated in the rooms as well. And you can't beat the location - convenient for the airport and major highway. All around great experience.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, United Kingdom
Senior Contributor
23 reviews 23 reviews
22 hotel reviews
Reviews in 17 cities Reviews in 17 cities
14 helpful votes 14 helpful votes
“Good choice”
4 of 5 stars Reviewed November 7, 2012

Convenient hotel close to the airport and interstate. Good breakfast choice. Ate in the restaurant a couple of times and the service and food is good. Staff are efficient and friendly. This is the second time I have stayed here on business this year and will stay again for the comfortable, hassle free experience.
One little niggle, would be nice if there was some bottled water in the rooms.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Global
Top Contributor
73 reviews 73 reviews
45 hotel reviews
Reviews in 37 cities Reviews in 37 cities
22 helpful votes 22 helpful votes
“Clean, bright, and efficient”
3 of 5 stars Reviewed October 22, 2012

The hotel feels very new. It is bright, and clean.
The staff were friendly.
Notice to business travelers -- My flight was delayed and I arrived to the hotel around 10:30. The restaurant is closed, and I was told that there is no room service after 10. I was told that I could order pizza or maybe Chinese food to be delivered. I did not get any food delivered, but wished there were more options for business travelers who arrive late.
Overall -- Everything was fine, and in working order. I have stayed at other hotels in the area, and this is a bit better than others.

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask BusTraveler40 about Hilton Garden Inn Raleigh-Durham/Research Triangle Park
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather S, Director of Sales at Hilton Garden Inn Raleigh-Durham/Research Triangle Park, responded to this review
October 24, 2012
Dear BusTraveler40,

Thank you for taking a moment to share your experience. I am happy to hear you found the hotel “Clean, Bright, and Efficient”. Also, you said better than other hotels in the area.

I can understand your disappointment when you found upon your arrival that the restaurant did close at 10:00 PM. Another option you can use when staying at our hotel is by going to our Pavilion Pantry just off the front desk. There you can find Stauffer frozen meals that you can heat up in your microwave in your sleeping room. And of course it does sound as though the staff offered options for food delivery services.

Our staff looks forward to welcoming you back to our hotel in the not too distant future.

Best regards,

Heather Schaffnit
Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
 
 
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Additional Information about Hilton Garden Inn Raleigh-Durham/Research Triangle Park

Also Known As:
Durham Wyndham
Wyndham Durham
Address: 4620 South Miami Blvd, Durham, NC 27703 (Formerly Wyndham Raleigh Durham-Research Triangle Park)
Phone Number:
Region: United States > North Carolina > Durham
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#8 Family Hotels in Durham
#9 Business Hotels in Durham
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Hilton Garden Inn Research Triangle Park is conveniently located off Interstate 40 in Research Triangle Park, Durham, North Carolina, only a quick five minute drive from Raleigh Durham International Airport (RDU). The hotel is adjacent to Research Triangle Park a global epicenter of Research & Development hosting Fortune 500 companies such as IBM, GlaxoSmithKline, Bayer CropScience, Syngenta, Avaya, Cisco & many others. We are minutes away from the Durham Bulls Athletic Park, the RBC Center, Home of The Carolina Hurricanes, The Durham Performing Arts Center, & the North Carolina State Fairgrounds. Our hotel is located within 15 minutes of Duke University, University of North Carolina at Chapel Hill, & NC State University. Located 3.5 miles from the Raleigh Durham Airport our hotel provides complimentary airport transportation plus transportation within a five mile radius of the hotel including Research Triangle Park, Streets at Southpoint Retail and Restaurant Complex and Brier Creek shopping. ... more   less 
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