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All 66 Durham hotels

Hilton Garden Inn Raleigh-Durham/Research Triangle Park: Traveler Reviews

3.0 of 5
4620 South Miami Blvd, Durham, NC 27703 (Formerly Wyndham Raleigh Durham-Research Triangle Park)
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Ranked #13 of 66 hotels in Durham
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62 reviews from our community

    Trip type
Traveler rating
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    19
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virginia
Top Contributor
65 reviews 65 reviews
60 hotel reviews
Reviews in 58 cities Reviews in 58 cities
262 helpful votes 262 helpful votes
“Excellent Choice”
5 of 5 stars Reviewed September 24, 2012

Spent a Saturday night at this hotel while attending a football game at NC State. The hotel's location was very convenient for the quick trip to the stadium. The hotel appears quite modern and the room itself was nicely decorated. Nice HDTV and cable selection. My son and I had room service Saturday night and I was very surprised at how good the food was. Breakfast the next morning was equally as good - some of the best breakfast pastries I've ever eaten. Being a gold member, we got breakfast for free. Personally, I thought it was good enough that it would be worth the $10.95 they charged for the buffet. My only complaints: the bathroom door doesn't stay open, which makes it hard to air it out after taking a shower; the bed - allegedly adjustable - was pretty firm and adjusting the setting all the way to soft really didn't make a difference (my son's bed was equally as hard). Anyone looking for a soft mattress might not be happy. Nevertheless, I wouldn't hesitate to stay at this hotel again.

Room Tip: There are train tracks behind the hotel. I was aware of only one freight train which passed by, but...
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  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask moodyblue about Hilton Garden Inn Raleigh-Durham/Research Triangle Park
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather S, Director of Sales at Hilton Garden Inn Raleigh-Durham/Research Triangle Park, responded to this review
September 26, 2012
Dear moodyblue
We are so happy you enjoyed your recent stay at our hotel and were able to experience the convenience of getting to and from the hotel to NC State’s stadium. I agree with the food quality here is outstanding due to Chef Jon Papa and his staff.
I am sorry to hear you were not able to adjust the bed to your liking. Occasionally a guest is not able to get the bed to adjust to their liking and they will contact the front desk who will send up one of our members from the maintenance staff that will assist a guest to assure it is set to your liking. Also, I will bring the bathroom door concern to our team to see if the door has a self closer.
We look forward to having you stay with us again in the future.

Best regards,

Heather Schaffnit
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Louis, Missouri
Senior Contributor
32 reviews 32 reviews
17 hotel reviews
Reviews in 26 cities Reviews in 26 cities
11 helpful votes 11 helpful votes
“Nice Hotel, Bed is Average”
4 of 5 stars Reviewed September 24, 2012 via mobile

The hotel was nicely furnished and clean. Front desk was well staffed and always available to answer questions. Bar was nice for a hotel that is not normally considered full service. Breakfast was worth the nominal cost. The beds were not great. I was expecting more and have had much better at some Hampton Inns, and others. The adjustable feature just did not make any real adjustment!

Stayed September 2012, traveled as a couple
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Ask John R about Hilton Garden Inn Raleigh-Durham/Research Triangle Park
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather S, Director of Sales at Hilton Garden Inn Raleigh-Durham/Research Triangle Park, responded to this review
September 26, 2012
Dear John R,
Thank you for sharing your recent experience at our hotel and the exceptional customer service, wonderful food options at the...
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Land O Lakes, Florida
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
Reviews in 17 cities Reviews in 17 cities
4 helpful votes 4 helpful votes
“Nice hotel in RTP, near IBM and other corporate offices”
4 of 5 stars Reviewed September 19, 2012 via mobile

Good clean hotel. Good staff, even though some are a little stiff.

Good breakfast and bar area.

Would stay again for stay here again for sure.

Not too far to Sputhpoint shopping and restaurants. Good central location.

  • Stayed September 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Gozo07 about Hilton Garden Inn Raleigh-Durham/Research Triangle Park
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather S, Director of Sales at Hilton Garden Inn Raleigh-Durham/Research Triangle Park, responded to this review
September 20, 2012
Dear Gozo07,

Thank you for sharing your great experience at our hotel. Wonderful to see that you were able to experience the wonderful food...
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Hudson Valley, NY
Senior Contributor
46 reviews 46 reviews
45 hotel reviews
Reviews in 39 cities Reviews in 39 cities
18 helpful votes 18 helpful votes
“Good Hotel - Friendly Staff”
4 of 5 stars Reviewed August 31, 2012

I spent one night at the Hilton Garden Inn. I believe the hotel was recently converted from another brand, so it’s not quite the typical HGI layout, but it looks like the hotel was completely renovated with all new furnishings. The room was moderate size, but with a very large bathroom, and had the standard microwave and small refrigerator. The building is set back away from the road which helps cut down on outside noise. The staff I met were all friendly and the room appeared clean. The bed was a bit too firm for me. They have an above average exercise room, and I found the hot breakfast (cooked to order) enjoyable.

  • Stayed August 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 3 more reviews by usroadman for Durham
Ask usroadman about Hilton Garden Inn Raleigh-Durham/Research Triangle Park
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather S, Director of Sales at Hilton Garden Inn Raleigh-Durham/Research Triangle Park, responded to this review
September 4, 2012
Dear usroadman,
Thank you for sharing with other Trip Advisor guests your recent experience at our hotel. Sorry to hear you thought the Garden Sleep System® was too firm. In future if you feel the mattress is too firm please phone down to the front desk and they can send up a staff member to assist you with the mattress. It has a dial so that our guest can adjust the firmness of the mattress to be the most comfortable for your stay. We look forward to your next visit to our hotel.
Best regards,

Heather Schaffnit

Director of Sales
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Franklin, Tennessee
Top Contributor
863 reviews 863 reviews
77 hotel reviews
Reviews in 188 cities Reviews in 188 cities
248 helpful votes 248 helpful votes
“Convenience to Raleigh office”
4 of 5 stars Reviewed August 27, 2012

Nice Hotel that has spacious rooms and is situated close to our Raleigh office in RTP. The breakfast is good and better then what you get at Hampton properties. The service is great and love the outdoor pool. Will stay again next time in town for meetings.

  • Stayed July 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask mammothsales24 about Hilton Garden Inn Raleigh-Durham/Research Triangle Park
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather S, Director of Sales at Hilton Garden Inn Raleigh-Durham/Research Triangle Park, responded to this review
August 28, 2012
Dear mammothsales24,

Glad you have tried the Hilton Garden Inn Raleigh-Durham/Research Triangle Park. Thank you for your comments on the...
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
 
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Additional Information about Hilton Garden Inn Raleigh-Durham/Research Triangle Park

Also Known As:
Durham Wyndham
Wyndham Durham
Address: 4620 South Miami Blvd, Durham, NC 27703 (Formerly Wyndham Raleigh Durham-Research Triangle Park)
Phone Number:
Region: United States > North Carolina > Durham
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotels in Durham
#13 Family Hotels in Durham
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Hilton Garden Inn Research Triangle Park is conveniently located off Interstate 40 in Research Triangle Park, Durham, North Carolina, only a quick five minute drive from Raleigh Durham International Airport (RDU). The hotel is adjacent to Research Triangle Park a global epicenter of Research & Development hosting Fortune 500 companies such as IBM, GlaxoSmithKline, Bayer CropScience, Syngenta, Avaya, Cisco & many others. We are minutes away from the Durham Bulls Athletic Park, the RBC Center, Home of The Carolina Hurricanes, The Durham Performing Arts Center, & the North Carolina State Fairgrounds. Our hotel is located within 15 minutes of Duke University, University of North Carolina at Chapel Hill, & NC State University. Located 3.5 miles from the Raleigh Durham Airport our hotel provides complimentary airport transportation plus transportation within a five mile radius of the hotel including Research Triangle Park, Streets at Southpoint Retail and Restaurant Complex and Brier Creek shopping. ... more   less 
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