We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Amazing staff!” 5 of 5 stars
Review of Hilton Garden Inn Raleigh-Durham/Research Triangle Park

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added Hilton Garden Inn Raleigh-Durham/Research Triangle Park to your Saves list
Hilton Garden Inn Raleigh-Durham/Research Triangle Park
3.0 of 5 Hotel   |   4620 South Miami Blvd, Durham, NC 27703 (Formerly Wyndham Raleigh Durham-Research Triangle Park)   |  
  |  
Hotel deals
  |  
Hotel website
  |  
Hotel amenities
Ranked #14 of 67 Hotels in Durham
Rochester, New York
Top Contributor
128 reviews 128 reviews
32 hotel reviews
Reviews in 38 cities Reviews in 38 cities
62 helpful votes 62 helpful votes
“Amazing staff!”
5 of 5 stars Reviewed January 28, 2012

This staff was absolutely some of the best customer friendly people we've ever met! After a long drive, it was great to have people who cared about our comfort! The room was comfortable, and the room service food delightful! Parking was easy.

Room Tip: Order the burger ... delicious!
See more room tips
  • Stayed September 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather S, Director of Sales at Hilton Garden Inn Raleigh-Durham/Research Triangle Park, responded to this review, February 16, 2012
Dear Zinni49,
Thank you for your great review on TripAdvisor. Our goal is to make sure that all of our guests feel the way you did when you left the hotel. Please keep us in mind for future stays in the Raleigh Durham area. I do enjoy the burger also, it is a signature item on our menu.
Sincerely,
Heather Suitt
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

232 reviews from our community

Traveler rating
    121
    68
    34
    8
    1
See reviews for
49
27
12
124
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
Hempstead, NY
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed January 19, 2012

I found it to be an all around pleasant experience that I remember. The rooms were clean, the toiletries were a nice selection (they got me started and hooked on the Evelyn and Eve brand) and the experience was pleasant. It is a 3 Star Hotel so there wasn't much beyond that. It was just decent. I had no complaints and like I said, I still have decent memories of this expernce even after staying at countless hotels since.

  • Stayed February 2011, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather S, Director of Sales at Hilton Garden Inn Raleigh-Durham/Research Triangle Park, responded to this review, February 16, 2012
Dear MissMellow,
Thank you for posting your review on TripAdvisor. If you have not seen us since 2007 then you should see us now. We have undergone a 10 million dollar renovation and you would not recognize the place. Next time you are in the area please keep us in mind for your hotel needs.
Sincerely,
Heather Suitt
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Syracuse, New York
1 review
5 of 5 stars Reviewed January 18, 2012

Very impressed with the renovations. Great rooms and close to the airport without the noise from the planes. Service was great and the food was excellent.

  • Stayed January 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather S, Director of Sales at Hilton Garden Inn Raleigh-Durham/Research Triangle Park, responded to this review, February 16, 2012
Dear Diane8282,
Thank you for the great review on Tripadvisor. We are excited about our 10 million dollar renovation. I am glad that the food and service was great for your stay. I hope that you will keep us in mind for future stays in the area.
Thanks
Heather
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta
Senior Contributor
26 reviews 26 reviews
18 hotel reviews
Reviews in 21 cities Reviews in 21 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 18, 2012

All I can say is WOW!.....they told me the hotel was going to be completely redone (as you know I loved the rooms on my last visit)...but wow! - I haven't been back in a few months but I'm still speachless...way to go guys! Entire hotel is absolutely wonderful (and it's great to see the same awesome staff is still around too)

  • Stayed January 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather S, Director of Sales at Hilton Garden Inn Raleigh-Durham/Research Triangle Park, responded to this review, February 16, 2012
Dear MSURocks1,
Thank you for posting your review on Trip Advisor. We are excited about the renovation and conversion to the Hilton Garden Inn Brand. I am glad that you enjoyed the hotel and that the staff was friendly. Please keep us in mind next time you come into the area.
Sincerely,
Heather Suitt
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Richmond, Virginia, United States
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 17, 2012

I've stayed at hiltons before and its always a great stay. The front desk was a little, stuck up, but the lobby is beautiful. However, the room was very uh, small. Odd layout too and none of the outlets in the restroom worked. So i had to blow dry my hair by the desk. Overall good stay, but i just expected more from a Hilton establishment.

  • Stayed December 2011, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather S, Director of Sales at Hilton Garden Inn Raleigh-Durham/Research Triangle Park, responded to this review, January 18, 2012
Dear Ebony H,
Thank you for staying with us, we appreciate your business and do realize that travelers look at reviews before they make their hotel decisions. I am glad that you thought the lobby was beautiful but sorry that the outlets in the guestroom did not work . I hope that you did report it to the front desk and we were able to fix them. On a side note we actually were not operating as a Hilton until December 30th, are you sure that you stayed with us, there are several Hilton Garden Inns' in the immediate market?

Sincerely,
Heather Suitt
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Hilton Garden Inn Raleigh-Durham/Research Triangle Park? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Garden Inn Raleigh-Durham/Research Triangle Park

Address: 4620 South Miami Blvd, Durham, NC 27703 (Formerly Wyndham Raleigh Durham-Research Triangle Park)
Phone Number:
Location: United States > North Carolina > Durham
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Business Hotel in Durham
#15 Family Hotel in Durham
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Raleigh-Durham/Research Triangle Park 3*
Number of rooms: 177
Official Description (provided by the hotel):
The Hilton Garden Inn Raleigh-Durham/Research Triangle Park is conveniently located off Interstate 40 in Research Triangle Park, Durham, North Carolina, only a quick five minute drive from Raleigh Durham International Airport (RDU). The hotel is adjacent to Research Triangle Park, a global epicenter of Research & Development hosting Fortune 500 companies such as IBM, GlaxoSmithKline, Bayer CropScience, Syngenta, Avaya, Cisco & many others. We are minutes away from the Durham Bulls Athletic Park, the RBC Center- Home of The Carolina Hurricanes, The Durham Performing Arts Center, & the North Carolina State Fairgrounds. Our hotel is located within 15 minutes of Duke University, University of North Carolina at Chapel Hill & NC State University. Located 3.5 miles from the Raleigh Durham Airport, our hotel provides complimentary airport transportation plus transportation within a five mile radius of the hotel including Research Triangle Park & Streets at Southpoint Retail and Restaurant Complex. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Expedia, Hotels.com, Hilton Hotels, Orbitz, Cheap Tickets, Odigeo, TripOnline SA and Tingo so you can book your Hilton Garden Inn Raleigh-Durham/Research Triangle Park reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Durham Wyndham
Wyndham Durham

Owners: What's your side of the story?

If you own or manage Hilton Garden Inn Raleigh-Durham/Research Triangle Park, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.