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“Comfortable, friendly place to stay” 4 of 5 stars
Review of Red Roof Inn Durham Duke University Medical Center

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Red Roof Inn Durham Duke University Medical Center
2.0 of 5 Hotel   |   1915 North Pointe Drive, Durham, NC 27705   |  
Hotel amenities
Ranked #26 of 67 Hotels in Durham
Durham, North Carolina
1 review
“Comfortable, friendly place to stay”
4 of 5 stars Reviewed October 23, 2012

We have used this local motel several times when we've had people in from out of town etc. We've always been pleased with the facility and the staff. They are in the midst of renovating some of the rooms but the rooms that we've used have been finished and lovely. The price is right, the location is extremely convenient and the staff is very friendly. Brittany checked us in last night and could not have been kinder or more efficient. We will definitely continue to use the Red Roof Inn!

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robin A, General Manager at Red Roof Inn Durham Duke University Medical Center, responded to this review, November 1, 2012
Thank you for your wonderful comments. I am happy our location suited your needs and Brittany was able to be of assistance. Please come visit us again.
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89 reviews from our community

Traveler rating
    40
    21
    20
    3
    5
See reviews for
24
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17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Dallas
1 review
5 of 5 stars Reviewed October 23, 2012

I enjoyed my stay, I have stayed before and this hotel never disappoints. The staff is great, friendly, and Mengo was helpful with directions around Durham. The new rooms look great, and very different from the last time I was here. I look forward to staying again.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robin A, General Manager at Red Roof Inn Durham Duke University Medical Center, responded to this review, November 1, 2012
Thanks so much for staying with us. I'll be sharing your comments with Mengo as well as the rest of the staff. Please come see us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cary, North Carolina
1 review
5 of 5 stars Reviewed October 19, 2012

I don't normally write reviews but I had to since I had a wonderful experience and was impressed by the staff. The housekeepers don't come knocking at annoying times, Fatima at the front desk is wonderful at her job and an efficient employee. The hotel doesn't offer breakfast but at least there's an IHOP right behind. Thank you for the experience.

  • Stayed October 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Staunton, Virginia
Contributor
20 reviews 20 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed October 18, 2012

For the really great price of less than $50, I wasn't too surprised to find no hair dryer, coffee maker, fridge or microwave--notice what I missed first!!!!! We had the basics--clean comfortable bed, shower, sink and commode and TV with remote.

Room Tip: Upgrade to "deluxe" for coffeepot, etc if that is important
See more room tips
  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robin A, General Manager at Red Roof Inn Durham Duke University Medical Center, responded to this review, October 21, 2012
Thank you so much for choosing to stay at our location. I am glad you enjoyed a "clean and comfortable" stay. We do have a Superior King room that is pictured here on TripAdvisor. It is much larger and includes a microwave, refrigerator, coffeemaker, and desk area. Please reserve one on your next stay with us. We look forward to your next visit!
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Mountain View, California
1 review
5 of 5 stars Reviewed October 18, 2012

I would like to compliment the staff at the location. I had a good stay but Fatima in particular was pleasant and ready to help. I didn't have any problems, but Fatima took the time to explain the renovations taking place and she let me view the new rooms, since I couldn't change the Expedia reservation. I will book with the hotel next time, hoping to get a good deal that will definitely be worth it.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbia, South Carolina, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed September 30, 2012

As you walk into the lobby you are quickly greeted by a friendly courtesies receptionist. Brittany was mine. After picking from a list of the room time, I originally chose a single king, but quickly decided to upgrade to a Superior King due to the fact it had a fridge, microwave and was much more luxurious. Brittany was great about helping me switch rooms.

After I became acclimatized myself to the room I gave it my bedbug inspection…force of habit after watching a frightful episode 60 Minutes scared me to death of staying anywhere but my home. Bedbug free :-) The room was immaculate. Cleaner than any Holiday Inn Express room I have ever stayed in… and I’m a Platinum Priority Club member. This is best hotel in town; I will be a Red Roof Inn fan from now on. Thanks Brittany for all the help!

Bonus feature: IHop and a Texas Road House with in walking distance.

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robin A, General Manager at Red Roof Inn Durham Duke University Medical Center, responded to this review, October 19, 2012
Thank you so much for your wonderful comments about our staff and our property. We appreciate your choosing to stay with us adn look forward to your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Norfolk, Virginia
1 review
5 of 5 stars Reviewed September 28, 2012

I didn't have a reservation but that was no problem. The rooms were being renovated, and the staff was great at explaining what was going on. Fatima is especially good at her job, and I will definitely stay again.

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Red Roof Inn Durham Duke University Medical Center

Address: 1915 North Pointe Drive, Durham, NC 27705
Location: United States > North Carolina > Durham
Amenities:
Free High Speed Internet ( Wi-Fi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#4 Best Value Hotel in Durham
#22 Business Hotel in Durham
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Durham Duke University Medical Center 2*
Number of rooms: 120
Reservation Options:
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Also Known As:
Red Roof Inn Durham Duke University Medical Hotel Durham
Durham Red Roof Inn

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